XOOM Energy, sister company of Reliant Energy and a subsidiary of NRG Energy, is a well-regarded electric company that offers a range of electricity rate plans in Texas.
Compare their electricity plans and reviews to others on our site, and use our guides to help you choose the right plan for your home. For assistance, call (888-387-0932).
Need a XOOM promo code? Check our promo codes page for discount promo codes from the biggest electric companies in Texas.
Compare XOOM to Competing Electric Companies
6 Reliant Energy Plans & Rates
Plan Name | Plan Length | Rate |
---|---|---|
Reliant - Conservation 24 | 24 Months | 15.5 ¢/kWh |
Reliant - Basic Power 24 | 24 Months | 15.8 ¢/kWh |
Reliant - Conservation 12 | 12 Months | 15.9 ¢/kWh |
Reliant - Basic Power 12 | 12 Months | 16.2 ¢/kWh |
Reliant - Truly Free Weekends 100% Solar 12 | 12 Months | 17.8 ¢/kWh |
Reliant - Truly Free Nights 100% Solar 12 | 12 Months | 18.2 ¢/kWh |
- *Rates as of 03/29/2024 at 04:19 AM. Based on 1000 kWh in Oncor zone. Enter your zip code above for rates in your area.
Speak with a Reliant Energy operator for help in choosing a plan that fits your home at 833-339-0416.
9 Gexa Energy 60-Day Guarantee Plans & Rates
Plan Name | Plan Length | Rate |
---|---|---|
Gexa Eco Saver Plus 12 | 12 Months | 11.3 ¢/kWh |
Gexa Eco Saver Plus 24 | 24 Months | 11.3 ¢/kWh |
Gexa EV 24 | 24 Months | 14.8 ¢/kWh |
Gexa Energy Saver 24 | 24 Months | 15.9 ¢/kWh |
Gexa Saver Freedom 36 | 36 Months | 17.1 ¢/kWh |
Gexa Eco Saver Advantage 12 | 12 Months | 19 ¢/kWh |
Gexa Eco Saver Lite 12 | 12 Months | 19.5 ¢/kWh |
Gexa Eco Saver Premium 12 | 12 Months | 20.2 ¢/kWh |
Gexa Eco Saver Premium 24 | 24 Months | 20.2 ¢/kWh |
- *Rates as of 03/29/2024 at 04:19 AM. Based on 1000 kWh in Oncor zone. Enter your zip code above for rates in your area.
2 Payless Power No Deposit Plans and Rates
Plan Name | Plan Length | Rate |
---|---|---|
Payless Power - 12 Month - Prepaid | 12 Months | 18.4 ¢/kWh |
Payless Power - 6 Month - Prepaid | 6 Months | 18.4 ¢/kWh |
- *Rates as of 03/29/2024 at 04:19 AM. Based on 1000 kWh in Oncor zone. Enter your zip code above for rates in your area.
Speak with Payless Power about their competitive “No Deposit” prepaid electricity plans at 833-926-9776.
*Samples above are live rates based on Oncor zone at 500, 1000 and 2000 kWh usage. Enter your zip code for rates in your area and additional companies and plans.
Texas electricity plans are driven in large part by the wholesale price of natural gas. As natural gas prices have dropped since peaking last year, electricity rates in Texas have significantly decreased.
Energy Plans in Texas
XOOM Energy Texas is a mid-size light company in Texas offering affordable energy plans with a variety of features, from plans that benefit charities to green energy plans.
Their energy plans include one year and multi-year term lengths of 12, 24 or 36 months, allowing you to lock in a long-term electricity rate in Texas. The energy provider offers a relatively small number of electricity plans to simplify the selection process.
They also have variable month-to-month energy rates with no cancellation fees for customers who don’t wish to be locked into a contract.
The early cancellation fees for their plans tend to be high compared to other electric companies, so it’s especially important to make certain the plan you select is the right fit for your home.
While XOOM may not be the cheapest electric company, you can take comfort in knowing they are backed by NRG Energy, their highly trusted parent company. Plus, their rates are often competitive with large companies like Ambit, TXU Energy, Direct Energy, and Constellation Energy.
Renewable Energy Plans
XOOM Energy Texas offers green energy plans. As with most energy providers, they may have plans with 100% renewable energy, but they also offer 50% green energy content at times.
Renewable energy plans in Texas are sourced primarily from wind energy and solar energy, and they help to safeguard the Earth from climate change. Solar power is generated using solar panels at utility-scale solar farms, so you don’t need to invest in expensive solar panels for your home. Texas is the largest generator of wind energy.
Requirements to Start Service
You can easily enroll in a XOOM Energy plan online or over the phone. It often only takes 10 minutes or less.
Most energy providers require that you pay a deposit, but you may qualify for no deposit electricity if you have a good credit score.
You should also consider energy plans from XOOM’s sister companies, as you’ll find advantages to their energy plans. These energy providers include Cirro Energy, Discount Power and Reliant Energy.
Customer Service
You can reach XOOM’s customer service operators at 888-387-0932 at the following days and times:
8 am – 11 pm (EST) on Monday – Friday
9 am – 7 pm (EST) on Saturday
Customer Login
To conveniently access your XOOM account online, go to the XOOM Energy login page.
Paying Your Electric Bill
XOOM makes it easy and convenient for their customers to pay their bills. Bill payment options include:
- Online bill pay using the online login
- Mail your bill payment by sending your checks to P.O. Box 660133, Dallas, TX 75266-0133
- Bank bill payment, either electronically or by post, sent to P.O. Box 650411, Dallas, TX 75265-0411
- In-person bill pay at any of the CheckFree, Barri Financial Group, and Fidelity Express locations
- Phone bill payment with your credit or debit card by dialing 833-355-9666
Reviews and Ratings
We collect reviews, ratings and other consumer information from reputable independent sources, as well as complaints statistics from the Public Utility Commission, for dozens of electric companies in Texas. We use this third party information in combination with our staff’s years of expertise to develop our HEC Rating Score.
HEC XOOM Energy Rating Score: 4.3/5
Customer Ratings
XOOM Energy has good rating scores for the reviewed categories. Their best reviewed category is billing, with a 4.5 out of 5 score.
Customer Reviews
Visit our XOOM Energy reviews page for more information and ratings on XOOM Energy.
Switching, Moving, Cancellation Fees
If you’re planning to switch to a different electric company in Texas, moving, or canceling your energy plan, we help you find discount energy rates that are often lower than the regular rates on provider sites.
It’s critical to review every plan’s Electricity Fact Label (EFL), which you’ll find under Plan Details. The EFL includes key information on energy rates at various usage levels, cancellation fees, and renewable energy content. Fort quick tips on getting the most out of a plan’s EFL, check out our Guide to Understanding the Texas EFL.
Transferring Your Energy Plan
If you are moving and wish to transfer your XOOM plan to a new address in a deregulated zone in Texas, you should contact XOOM and provide information on your new address at least 30 days in advance.
Report a Power Outage
If you have a XOOM Energy power outage, be sure to call the Transmission & Distribution Utility (TDU or TDSP) in your utility area in Texas.
For a XOOM power outage, here are the TDU phone numbers:
- Oncor: 888-313-4747
- AEP: 866-223-8508
- Centerpoint Energy: 800-332-7143
- Texas New Mexico Power (TNMP): 888-866-7456
- Sharyland Utilities: 800-545-4513
About XOOM Energy
XOOM Energy launched sales of traditional energy in 2011, and in 2016, the light company began offering renewable energy in Texas.
The energy provider offers energy rates in 18 states and the District of Columbia, as well as natural gas in many markets. NRG Energy acquired XOOM in 2018.
The energy provider’s plans include moderately-priced fixed electricity rates, with both one-year and multi-year terms.
Business Information
Their headquarters are located at 800 Bering Dr #250, Houston, TX 77057, United States.
You can reach their corporate headquarters at 713-230-8515.
Deregulated Cities | ||
---|---|---|
Houston | Dallas | Fort Worth |
Katy | Laredo | Waco |
Midland | Corpus Christi | Frisco |
McAllen | Galveston | Irving |
See all deregulated cities in Texas.
Top Zip Codes Serviced
XOOM Energy Frequently Asked Questions
Is XOOM Energy good?
To determine whether XOOM is a good company for Texas electricity, you should check their XOOM Energy customer reviews and ratings.
What is XOOM Energy’s deposit policy?
XOOM Energy doesn’t provide no-deposit lights or plans with no credit check. The company use your payment history and credit score to determine if you owe a deposit. You can access no-deposit electricity plans from big brand light companies.
How to contact XOOM Energy?
You can contact XOOM Energy customer service via chat from your account, Monday through Friday, or use their online contact form. Send your postal mail queries to One Shell Plaza, 910 Louisiana St., Houston, TX 77002, or call 833-355-9666.