Southern Federal Power Rates, Plans & Reviews

Southern Federal Power (SoFed) is a Texas electricity company offering straightforward energy plans. The company serves major deregulated cities such as Dallas, Houston, Galveston and Corpus Christi. The brand focuses on transparent pricing with easy-to-understand terms and no hidden fees. 

Southern Federal Power Plans and Rates in Texas

SoFed offers three energy plans with low rates and simple structures, so you know what to expect on your monthly bill. Southern Federal Power rates vary across their 12, 36 and 48-month plan options.

At Home Energy Club, we recommend the SoFed’s 12-month plan for low rates and a one-year commitment. It gives you the flexibility to switch plans after 12 months if prices drop or your needs change. 

Electricity rates in Texas change regularly based on the market, energy demand and location. We recommend finding the latest rates for your home by searching your ZIP code on our site. The prices and plans on this page give a good idea of what to expect from Southern Federal Power’s electricity rates. 

Southern Federal Power Plans and Rates in Houston

Southern Federal Power offers fixed-rate energy plans in Houston with rates slightly below the 14.3 cents per kWh average in Texas, according to March 2025 data from the U.S. Energy Information Administration (EIA). 

Electricity rates accurate as of June 2025 for the 77077 ZIP code. 

Southern Federal Power Plans and Rates in Dallas

Southern Federal Power electricity rates are slightly more expensive in Dallas than in Houston, but still competitive with the average Texas electricity rate. 

Electricity rates accurate as of June 2025 for the 75001 ZIP code at the 1,000 kWh usage level. 

Southern Federal Power Plan Types and Guarantees

Southern Federal Power plans have both fixed and variable rates. We recommend fixed rates for simplicity and stable pricing.

• Fixed-rate plans: Lock in your rate for the full contract to protect against market price spikes. These plans are best for more predictable bills. SoFed offers 12, 36 and 48-month plan options. We recommend choosing the 12-month plan for more flexibility if prices drop next year.
• Variable-rate plans: SoFed also offers a variable-rate month-to-month plan. In low-demand seasons, it offers enticing low rates. However, we don’t recommend variable-rate plans because your price per kilowatt-hour will change monthly, which can lead to unpredictable energy bills.

Our Take on Southern Federal Power

Southern Federal Power offers simple plans with competitive rates, but it’s still building its reputation in Texas. No customers from our survey of 1,600 Texans reported having Southern Federal Power as their energy provider, so we couldn’t give it a full rating based on customer feedback. 

We typically review companies based on survey responses and online research for customer satisfaction, service, retention and online experience. Based on our research, we like that Southern Federal Power offers low rates for fixed-rate plans and gives you multiple contract length options. However, the plan variety is limited. You may need to find another provider if you’re looking for options such as free nights, green energy or solar buyback plans.  

SoFed has solid reviews on Google Reviews with a 4.6 out of 5 rating, but the company has an F rating from the Better Business Bureau (BBB) for a failure to respond to customer complaints on the site. 

Pros and Cons

Here’s a quick look at the pros and cons based on our research.

Southern Federal Power Reviews and Ratings

Since none of the Texans we surveyed reported using Southern Federal Power, we turned to outside reviews to get a better idea of what customers think. The feedback is solid overall, but there are a few things to consider.

Southern Federal Power has a strong 4.6 out of 5 rating on Google Reviews, showing that most customers are happy with the service and rates. On the Public Utility Commission of Texas (PUCT) scorecard, the company earned 3 out of 5 stars with just five complaints filed in the last six months. For comparison, bigger names like TXU Energy and Reliant Energy scored 4 out of 5 and have over 200 complaints.

One downside is that Southern Federal Power is not accredited by the BBB and has an F rating. There aren’t any customer reviews listed on its BBB profile, so the rating may not tell the whole story. Here’s an idea of what to expect if you choose SoFed as your Texas energy provider.

What Customers Like

“Kristina helped me sign up as a new customer. I couldn’t have done it without her. She walked me through every step and explained everything so I could understand it. She was professional, knowledgeable and friendly. I very much appreciate everything she did to get me signed up and it was a lot,” said Nancy G.

“Used for electric service at two homes. Great experience so far with both homes. Pricing was competitive, agents are easy to work with when calling in to set up service, the online portal is helpful and easy to use for paying bills and maintaining accounts. Would recommend it to others,” said Adrian H.

“We started with Southern Federal for the price, but we have been staying for the customer service. In a world that is outsourcing customer service to automated or people who don’t care, Southern Federal has friendly, helpful and sincere agents. Very refreshing and wonderful to deal with. Problems are few, but it is extremely nice to get a customer service Agent like Zoe when one does arise,” said Christa Z.   

What Customers Don’t Like

“I was talking to a rep and she offered me great rates. She thought I was a new customer. I told her I want to renew my contract. She said the rate she quoted was for new customers only. The rate for a returning customer with a 12-month contract is substantially higher. What? I also had to pay extra per month if I wanted to leave the company before the 12-month contract was up and not get slapped with a $249 termination fee. Ouch! How come all companies treat returning customers like this? Very disappointed as I initially loved the rate and the customer service. There must be a better way to treat long-term customers,” said Beth K.

 “I have used Southern Federal Power at two of my properties for years. They turned off the power, claiming we had moved out. Called to figure out what was going on. We were told that the problem was being fixed, but we wouldn’t have power for a couple of days due to the holiday. We called CenterPoint, and we’re told the power would be automatically turned on as soon as the request was put in from our energy provider because we have a smart meter. So here we are without power until Southern Federal decides to do their job,” said Ashley K.

Southern Federal Power vs. Other Energy Companies

SoFed is a smaller, newer provider with minimalist plan offerings, including fixed-rate plans and a single variable-rate plan. This offering is fairly straightforward compared to some of the best Texas energy companies, such as TXU Energy and Gexa Energy. 

The company earned a 3 out of 5 stars on the PUCT scorecard, while TXU and Gexa both scored 4 out of 5. Southern Federal Power also has fewer customer reviews overall, making it harder to measure long-term satisfaction. 

However, its fixed-rate plans can be cheaper and more straightforward than some of the gimmicky offers you might see from larger providers.

Here’s a quick comparison:

Where Is Southern Federal Power Available?

Southern Federal Power plans are available across major transmission and distribution utility (TDU) service areas in Texas, including:

• AEP Texas Central: Corpus Christi, McAllen, Victoria, Laredo, Harlingen
• AEP Texas North: Abilene, San Angelo, Alpine, Vernon
• CenterPoint Energy: Houston, Katy, Beaumont
• Lubbock Power & Light (LP&L): Lubbock
• Oncor Electric Delivery: Dallas, Fort Worth, Irving, Waco, Arlington, Temple, Round Rock, Midland, Odessa
• Texas-New Mexico Power (TNMP): League City, Glen Rose, Pecos, Angleton

Who Should Pick Southern Federal Power?

Southern Federal Power works well for Texans who want simple plans and competitive rates. Here’s who might benefit most from choosing SoFed:

Budget Shoppers

You can keep your monthly bills low by choosing a cheap energy plan from SoFed and tracking your usage. You’ll find plans with rates below the state average depending on your usage and location.

New Texas Residents

Those moving to Texas can start service quickly with Southern Federal Power. The company offers an easy online setup process and simple plans without confusing fees, making it a good option for first-time energy shoppers. 

Set It and Forget It 

Homeowners who prefer long-term fixed-rate plans over shopping around might like the 36- or 48-month options. Each plan has competitive rates you can enroll in and not worry about renewing or finding a new plan for up to four years. However, check the early termination fee (ETF) before signing up, as these tend to be more expensive for longer-term plans. 

How To Get Started with Southern Federal Power

Southern Federal Power makes it easy to set up your electricity service online. You can browse available plans, enter your contact and identification information and submit your enrollment request. 

Once enrolled, SoFed requests identification verification before you can start service to help prevent fraud. You can sign up for same-day electricity if you contact SoFed before 2 p.m. CST on weekdays. 

Contacting Southern Federal Power

Here’s how to get in touch with Southern Federal Power if you have questions about your plan or billing. 

• Customer service: Call 844-644-0474 
• Customer portal: MySoFed
• Email: Online form

Contact your utility during a power outage, not SoFed. You can use the company’s contact page or your utility website to find a phone number for reporting outages. 

Moving or Transferring Service with Southern Federal Power

You can transfer your Southern Federal Power service when you move to a new home in Texas. Start by contacting customer service to update your address and schedule the transfer. You may need to complete a new identification verification before service begins at the new location. 

Moving outside of SoFed’s service area means you’ll cancel your current plan and switch providers. You can quickly find available plans in your area by entering your ZIP code on this page. When you sign up for a new plan, the provider will manage the transition from your previous company. 

Is Southern Federal Power Right For You?

Southern Federal Power could be a good choice if you want simple plans with competitive fixed rates. The company keeps things straightforward by offering a small set of plans without gimmicks like free nights or hidden minimum usage fees.

SoFed’s 12-month plan is a smart pick for shoppers who want low rates and flexibility, while the 36 and 48-month plans work well for homeowners who want to lock in a long-term stable price.

The company may not be the best fit if you prefer more plan variety or a long business history. However, SoFed is worth a look for Texans who care about simple service and low rates. 

Frequently Asked Questions about Southern Federal Power

How We Rate and Review Texas Electricity Companies

With dozens of providers and hundreds of plans available in the deregulated Texas market, choosing the right one can feel overwhelming. We created a comprehensive rating methodology to help you cut through the complexity and find the best electricity plan for your needs, whether you’re moving to Texas or looking to switch providers.

We’ve researched dozens of Texas electricity providers and scored them out of 5 stars based on results from our 2025 energy survey of 1,600 Texans, scoring providers on customer satisfaction, experience and retention. Here’s how these core factors weighed into our ratings:

• Customer satisfaction (30%)
• Customer retention (30%)
• Online experience (20%)
• Customer experience (20%)