Veteran Energy supplies electricity in Texas, offering competitive rates while supporting the veteran community through enrollment-linked donations.
The company’s fixed-rate plans include bill credits at specific usage levels, with rates comparable to similar providers.
Customers can enroll through veteranenergy.com or call 855-794-2593. Compare Veteran Energy to top Texas electricity companies to find the best plan for your home.
Veteran Energy Plans
Veteran Energy offers fixed-rate electricity plans that allow customers to lock in rates for their contract term.
8 Veteran Energy Plans in Dallas
| Plan Name | Plan Length | Rate |
|---|---|---|
| Veteran - Valor 12 | 12 Months | 12.8 ¢/kWh |
| Veteran - Valor 24 | 24 Months | 13.3 ¢/kWh |
| Veteran - Valor 36 | 36 Months | 13.6 ¢/kWh |
| Veteran - Secure 12 | 12 Months | 15.7 ¢/kWh |
| Veteran - Secure 24 | 24 Months | 15.9 ¢/kWh |
| Veteran - Select 36 | 36 Months | 16.1 ¢/kWh |
| Veteran - Select 24 | 24 Months | 16.5 ¢/kWh |
| Veteran - Secure Green 24 | 24 Months | 16.9 ¢/kWh |
- *Rates as of 02/23/2025 at 12:01 PM. Based on 1000 kWh in Oncor zone. Enter your zip code above for rates in your area.
8 Veteran Energy Plans in Houston
| Plan Name | Plan Length | Rate |
|---|---|---|
| Veteran - Valor 12 | 12 Months | 12.9 ¢/kWh |
| Veteran - Valor 24 | 24 Months | 13.5 ¢/kWh |
| Veteran - Valor 36 | 36 Months | 13.8 ¢/kWh |
| Veteran - Secure 12 | 12 Months | 15.9 ¢/kWh |
| Veteran - Secure 24 | 24 Months | 16.4 ¢/kWh |
| Veteran - Select 36 | 36 Months | 16.7 ¢/kWh |
| Veteran - Select 24 | 24 Months | 16.8 ¢/kWh |
| Veteran - Secure Green 24 | 24 Months | 16.9 ¢/kWh |
- *Rates as of 02/23/2025 at 12:01 PM. Based on 1000 kWh. Enter your zip code above for rates in your area.
Customers can add renewable energy to any plan for $6.95 monthly, with the option to start or stop this feature at any time.
Valor Plans
The company’s popular Valor plans offer price protection for 12, 18, 24 and 36 months. These plans feature:
- $50 bill credit for specific usage ranges
- $0 base charges
- Early Termination Fee of $20 per remaining contract month
- Competitive kilowatt-hour rates
While shorter terms were previously available, current contracts range from 12 months to three years.
Secure Plans
Secure plans feature slightly higher rates but don’t require meeting usage targets for optimal pricing. These plans are available in 12 or 24-month terms with standard termination fees.
Smart Thermostat Plans
Smart Thermostat plans include a Honeywell T9 Smart Thermostat that adapts to AC usage patterns and offers remote access via mobile device. Rates may run higher than standard plans.
Veteran Energy Reviews and Ratings
According to our scoring system, Veteran Energy earned 4.4 out of 5 stars, slightly below the 4.5 average for Texas electricity providers. In our 2025 energy survey, which included three Texans with Veteran Energy service, customers rated the company 3.3 for online experience and 3.0 for transparency with fees—16% below the Texas average.
Despite lower ratings, Veteran Energy customers show strong loyalty, with survey respondents reporting relationships of two to four years. When asked about switching providers, customers cited it being “too much trouble” or having “no interest in switching.”
One customer’s reason for choosing Veteran Energy: “I’ve shopped around and it seems to be the better rate plan.”
Another customer said “My original provider sold to them and my choices are VERY limited where I live“
Here’s how the company stacks up against the average for customer satisfaction, online experience, customer service and customer retention:
How to Sign up for Veteran Energy
You can sign up for a Veteran Energy plan online or over the phone at 855-794-2593.
Some electric companies in Texas may require new customers to make an initial deposit if you do not meet the credit criteria.
You can also compare Veteran plans to other top options by inputting your zip code below:
About Veteran Energy
About Veteran Energy Veteran Energy, founded in 2010, supplies electricity to Texas customers while supporting military veterans through charitable donations. The company contributes to selected "Affinity Partners," veteran support organizations chosen by customers who can opt to donate a portion of their bill payment.
Customer Service
- Phone: 855-794-2593
- Email: Available through contact form at veteranenergy.com
- Headquarters: 10190 Katy Fwy., Houston, TX 77043
Bill Payment Options:
- Automatic draft with paperless billing
- Online account portal
- Veteran Energy mobile app
- Mail: P.O. Box 660905, Dallas, TX 75266-0905
Transferring or Cancelling a Veteran Energy Plan
Before moving, switching providers or canceling service, review your Electricity Facts Label (EFL).
The EFL helps compare plans and prevent billing surprises. Check your home's actual usage through Smart Meter Texas for accurate comparisons.
Transferring Service
To transfer service to a new home, contact Veteran Energy at 855-794-2593 at least 30 days before moving. No transfer fee applies.
Canceling Service
To cancel service, call Veteran Energy. Early Termination Fees (ETF) may apply for cancellations before the contract end date. The company charges $20 per remaining month in the contract. Check your plan's EFL for specific fee details.
Reporting a Power Outage
If you have a loss of power, contact your area’s Transmission and Distribution Utility company, not the energy supplier.
Below is the contact info for current Texas TDUs:
- Oncor: 888-313-4747
- AEP: 866-223-8508
- Centerpoint Energy: 800-332-7143
- Texas New Mexico Power (TNMP): 888-866-7456
- Sharyland Utilities: 800-545-4513
Where is Veteran Energy Available?
Veteran Energy is available in most deregulated zip codes in Texas. Find your city below to see the best Texas electricity rates and plans in your area:
Deregulated Cities in Texas
- Abilene
- Addison
- Alamo
- Alice
- Allen
- Andrews
- Angleton
- Arlington
- Atascocita
- Athens
- Azle
- Balch Springs
- Bay City
- Baytown
- Bedford
- Beeville
- Bellaire
- Belton
- Benbrook
- Big Spring
- Brownsville
- Brownwood
- Bryan
- Burkburnett
- Burleson
- Carrollton
- Cedar Hill
- Cedar Park
- Channelview
- Cleburne
- Coppell
- Copperas Cove
- Corpus Christi
- Corsicana
- Dallas
- Deer Park
- Del Rio
- Denison
- DeSoto
- Dickinson
- Donna
- Dumas
- Duncanville
- Eagle Pass
- Edinburg
- El Campo
- Ennis Euless
- Farmers Branch
- Forest Hill
- Forney
- Fort Worth
- Frisco
- Gainesville
- Galveston
- Gatesville
- Georgetown
- Granbury
- Grand Prairie
- Grapevine
- Haltom City
- Harker Heights
- Harlingen
- Hidalgo
- Houston
- Humble
- Hurst
- Irving
- Katy
- Keller
- Killeen
- Kingsville
- La Marque
- La Porte
- Lake Jackson
- Lancaster
- Laredo
- League City
- Lewisville
- Longview
- Lubbock
- Lufkin
- Manor
- Mansfield
- McAllen
- McKinney
- Mercedes
- Mesquite
- Midland
- Midlothian
- Mineral Wells
- Mission
- Nacogdoches
- New Braunfels
- North Richland Hills
- Odessa
- Palestine
- Palmview
- Paris
- Pasadena
- Pearland
- Pecos
- Pflugerville
- Pharr
- Plano
- Port Lavaca
- Portland
- Red Oak
- Richardson
- Richmond
- Rio Grande City
- Rockwall
- Roma
- Rosenberg
- Round Rock
- Rowlett
- Royse City
- Saginaw
- San Angelo
- San Benito
- San Juan
- Seabrook
- Seagoville
- Seguin
- Sherman
- Snyder
- South Houston
- Spring
- Stafford
- Stephenville
- Sugar Land
- Sulphur Springs
- Taylor
- Temple
- Terrell
- Texas City
- The Colony
- Tomball
- Tyler
- Uvalde
- Victoria
- Waco
- Waxahachie
- Webster
- Weslaco
- White Settlement
- Wichita Falls
Veteran Energy Frequently Asked Questions
Is Veteran Energy a good company?
Veteran Energy maintains a strong reputation in Texas. Founded by Kevin Barber, commissioner of the Texas Veterans Commission, the company has earned a 4-star rating from more than 800 Google reviewers.
Verified customers praise its competitive rates and simple enrollment process. "Understanding" customer service representatives are frequently mentioned in positive reviews.
Does Veteran Energy serve businesses?
Yes, the company offers commercial electricity plans alongside its residential service. Business customers can contact Veteran Energy directly for pricing and plans.
How does Veteran Energy support veterans?
Veteran Energy donates a portion of its revenue to veteran support organizations through its Affinity Partners program. Customers can choose which military support organizations receive their contribution and can opt to add additional donations to their monthly bills.
How We Rate and Review Texas Electricity Companies
With dozens of providers and hundreds of plans available in the deregulated Texas market, choosing the right one can feel overwhelming. We created a comprehensive rating methodology to help you cut through the complexity and find the best electricity plan for your needs, whether you're moving to Texas or looking to switch providers.
We've researched dozens of Texas electricity providers and scored them out of 5 stars based on results from our 2025 energy survey of 1,600 Texans, scoring providers on customer satisfaction, experience and retention. Here's how these core factors weighed into our ratings:
- Customer satisfaction (30%)
- Customer retention (30%)
- Online experience (20%)
- Customer experience (20%)
