HOW WE VET EACH PLAN TO CUT BILLING SURPRISES

There are dozens and dozens of retail electric companies in Texas, but we’ve always carefully selected only well established, high quality providers to offer plans on our platforms. And since 2011, we’ve developed an energy plan vetting process that begins with a study of the pricing structure of each plan, which helps us exclude “gimmick” plans we believe are likely to cause significant billing surprises. We call it TrustPlan™.

We look under the hood of each electricity plan to examine its state-mandated Electricity Facts Label (EFL), and also review customer comments and other key factors in determining which plans to display. We also strongly encourage you to carefully review the EFL for each plan you’re considering. Selecting the correct plan based on your home’s usage is probably the single most important factor in reducing the odds of a bill surprise.

Simple, straightforward fixed-rate plans usually deliver the most predictable outcomes. For plans that have less predictable results, we provide a filter for you to exclude them in your search. While there are many factors that can cause bill surprises which are out of our control, including summer temperatures, we try to help you reduce the odds of bill shocks.

Be sure to use our guides, including How to Read the Texas Electricity Facts Label, to help you choose the best electricity plan for your home.

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You should always read a plan’s EFL details to decide if it’s a fit for you, but our system does the tedious math to help you compare estimated costs. Of course, your future bill amounts will depend on your future usage.

You will find a widget on Home Energy Club which fetches your home’s energy usage data from Smart Meter Texas (SMT) and runs calculations of the rate structures of energy plans to help you conveniently estimate the cost of energy plans you are considering, based on your prior 12 months of energy usage as reported by SMT.

In one of the text panels of the widget, you will see an authorization button. By checking the permission box above the fields in which you enter your name and email address, and clicking on the authorization button, you are authorizing Smart Meter Texas to provide us with your location’s energy usage information so that our system can run cost calculations. It’s important to note that errors can occur when developing and running calculations, and the Company does not guarantee that its cost numbers are correct. You should always read the Electricity Facts Label (EFL) for each energy plan you are considering before enrolling, and make an independent decision on whether the plan is an appropriate fit for your home based on your own calculations and all the information disclosed by energy providers in the EFL.

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