Heritage Power is an electricity provider for Houston, McAllen and residents within CenterPoint and AEP North service areas. The company offers a very narrow range of energy plans, including prepaid energy plans and a fixed-rate solar buyback plan.
Heritage Power filed for bankruptcy in January 2023 but still offers limited prepaid plans in its service area. Based on our research and review, Heritage power stands out for offering both postpaid and prepaid plans, as well as solar buyback plans. However, its rates are high relative to other providers with similar offerings.
Learn more about Heritage Power rates to determine whether it’s the best energy provider for you.
Heritage Power Plans and Rates in Texas
Energy rates in Texas change constantly, so using a marketplace site is the best way to compare the latest prices for your area. The average Texas electricity rate is 14.68 cents per kilowatt-hour (kWh), according to the U.S. Energy Information Administration (EIA). You can find lower prices on our site by entering your ZIP code and exploring plans. Here’s what you can expect from Heritage Power energy plans.
Heritage Power has a limited selection of plan types and currently provides only prepaid options with fixed rates.
- Fixed-rate plans: Provides price stability with a stable rate throughout your contract. Heritage Power offers 3-month fixed-rate contract options with no cancellation fees.
- Prepaid plans: You pay for electricity in advance instead of at the end of your billing cycle. Prepaid plans typically let you skip an enrollment deposit and credit check, making it a great option for those with low credit or a flexible option.
- Solar buyback plans: Heritage offers energy plans with solar buyback rates. However, its buyback rate is low relative to other top solar buyback offerings.
Heritage Power Plans and Rates in Houston
Heritage Power electricity rates in Houston cost slightly more than the Texas average.
| Plan name | Plan type | Plan length | Rate (Cents Per kWh) |
|---|---|---|---|
| Simple Prepay | Prepaid | 3 months | 16.9 |
| Solar 12 | Fixed-rate | 12 months | 18.6 |
The electricity rates above are for a home using 1,000 kWh in the 77077 ZIP code. These rates are accurate as of April, 16, 2025.
Our Take on Heritage Power
We haven’t rated Heritage Power because we don’t have customer survey data, but we did check out online reviews and explore the company’s website. While there seem to be more drawbacks than benefits, it might still be a good fit depending on your preferences.
The company’s three-month prepaid plans offer a good option if you want short-term electricity without commitment and will keep track of the funds in your account. However, the three-month contract option is only for new customers.
Its fixed-rate and prepaid solar buyback plans may suit homeowners with solar panels. However, its rates are higher than many competitors, while its buyback rate is low relative to other solar export prices. Make sure to read the electricity facts label (EFL) and terms of service (TOS) for potential hidden fees to avoid surprises on your bill.
The company’s bankruptcy filing in 2023 raises concerns about its long-term stability, especially with the limited service areas and plan options. While Heritage Power may work for some, we recommend comparing other providers for your home’s best energy plan and rates.
Heritage Power Pros and Cons
Weigh the benefits and drawbacks of Heritage Power before choosing it as your provider.
Pros
- Low cancellation charges
- Solar buyback plans
- Prepaid and fixed-rate plans
Cons
- Minimal plan offerings
- Few service areas
- Lacks transparency, not including utility delivery fees in EFLs
- Filed for bankruptcy in 2023
Heritage Power Reviews and Ratings
On Google Reviews, Heritage Power has an underwhelming 2.7 out of 5 stars, indicating relatively mixed opinions on the electricity provider. Many recent 5-star reviews have no comment or context, which may call into question the validity of these reviews.
Positive reviews encourage potential customers to fully understand the electricity facts label (EFL) and appreciate that it’s a local Texas company. Negative reviews caution you to check for hidden fees, such as utility charges and paper billing.
Other complaints mention rates spiking when the customer’s contract came to an end. This complaint is common in Texas. According to focus groups and customer interviews we performed in July 2024, 26% of shoppers have ended up on a holdover energy plan, only noticing the change when their rates suddenly increased significantly.
Other complaints include being surprised by the addition of utility delivery fees. Heritage Power is one of the few energy providers that doesn’t include these fees in its advertised rates or broken down in the EFL. This is a significant lapse, as most providers include these fees.
What Customers Like
“I have been with Heritage Power for two years and never had an issue. Just have to read the energy facts label and understand what rate you are signing up for,” said Sea.
“Good Company offering fair rates. They are a local Texas company that cares about its customers. They are investing in green energy, and I would recommend Heritage Power to anyonem” said Judy V.
What Customers Don’t Like
“We had our account set up for automatic payments, I think it was required for the rate we got. Still, they charged a $7.99 fee every month. I guess we should have really read the bills and watched out for things they slip in. Not recommended at all. No wonder they’re in bankruptcy,” said Groelle P.
“Buyer beware! The rate is great, however, what they do not tell you about is the extra PUCT charge on your bill that essentially doubles your bill. As soon as my contract is up, I will be switching. My bill has steadily risen. May’s was $306, June’s was $373 and July’s was $467. Do your research before switching. Unfortunately, I am stuck in a contract for now,” Kimberly G.
Compare Heritage to Other Texas Energy Companies
We rated TriEagle Energy, TXU Energy and Express Energy as top energy companies in Texas based on our deregulated energy provider reviews. We recommend searching for 12-month fixed-rate energy plans without gimmicks like bill credits or time-of-use rates.
These plans offer stable and predictable monthly bills. Compare our top-rated providers below to find the best option for your needs. You can also compare energy plans in your neighborhood by entering your ZIP code.
| Factor | TriEagle Energy | TXU Energy | Express Energy |
|---|---|---|---|
| Our overall rating (out of 5) | 4.8 | 4.9 | 4.8 |
| Number of plans available | 8 | 10 | 4 |
| Top 12-month plan | Simple Savings 12 | Simple Rate 12 | Express 12 |
| Best feature | Prepaid plans | Brand reputation | Cheap rates |
Where Is Heritage Power Available?
Many Texas electricity companies offer plans in all six main utility service areas, but Heritage Power covers two. Here’s where you can expect to find Heritage Power Energy plans:
- AEP Texas Central: Corpus Christi, McAllen, Victoria, Laredo, Harlingen
- CenterPoint Energy: Houston, Katy, Beaumont
Who Should Pick Heritage Power?
Based on our review, Heritage Power doesn’t earn a place in our recommended providers in Texas. While it offers prepaid and solar buyback energy plans that may suit some customers’ needs, other providers typically offer more competitive rates on similar plan offerings.
We recommend comparing other providers if you’re looking for long-term stability and a variety of plan options. For example, Payless Power is another prepaid energy plan provider offering six and 12-month contracts. Payless Power is our recommended provider for prepaid plans, and serves all deregulated cities, except Lubbock.
How To Get Started with Heritage Power
You can sign up for a Heritage Power energy plan on its website. Simply search for plans using your ZIP code and select the option that meets your needs. That said, based on our review, Heritage Power may not be the best choice, whether you’re looking for green energy, fixed rates or solar buyback offerings.
To explore your other options, enter your ZIP code on this page and compare energy plans and providers in your neighborhood.
Contacting Heritage Power
You can contact Heritage Power by phone or email. The support team is available from 8 a.m. to 6 p.m. Central Standard Time (CST) on weekdays.
- Phone number: Call 888-551-0373
- Email: support@heritagepower.com
Dealing with a blackout or downed line in your area? Utility companies are responsible for repairing power outages. Contact your local utility for any such issues, not your energy provider.
Moving or Transferring Service with Heritage Power
Heritage Power doesn’t specify the process on its website, but switching energy providers or transferring service is usually simple. We recommend calling customer service and letting them know you want to switch or transfer. They will provide instructions and let you know your options based on the updated address. If your new location is outside Heritage Power’s service area, you can enroll with another provider without paying any cancellation fees.
Is Heritage Power Right For You?
The best electricity company for you depends on your plan preferences. Heritage Power’s Simple Prepay plan offers three months of stable prices for those in its service area. Payless Power is a solid alternative if you’re looking for a more established prepaid provider. Other providers, such as TXU Energy and Green Mountain Energy, offer more competitive solar buyback rates.
Enter your ZIP code on this page to review available options. You can explore our site for resources about how to choose an energy plan and how the deregulated energy market works.
Frequently Asked Questions about Heritage Power
GenOn Holdings LLC is the parent company of Heritage Power, which filed for bankruptcy in January 2023 to restructure and reduce Heritage’s debt. The company still serves CenterPoint and AEP Texas North territories with limited plan options.
You don’t have to pay a fee to cancel Heritage Power’s 3-month prepaid plans before the contract ends. However, its Heritage Solar 12 plans do have a cancellation fee of $75.
Heritage Power appears cheaper when you only consider the advertised rate. However, Payless Power has a lower energy charge than Heritage Power based on the EFL. This means the rate you pay per kilowatt-hour is cheaper with Payless than Heritage. Plus, Heritage Power’s EFL doesn’t include utility charges, so the advertised price doesn’t accurately reflect what you might pay for the usage levels listed.
Heritage Power mentions renewable power on its website but does not list any 100% green energy plans. Its solar buyback offerings have a renewable energy content level of 28%. Its three-month prepaid plan has 0% green energy. You can find clean energy plans using Home Energy Club and filtering for 100% renewable.
How We Rate and Review Texas Electricity Companies
With dozens of providers and hundreds of plans available in the deregulated Texas market, choosing the right one can feel overwhelming. We created a comprehensive rating methodology to help you cut through the complexity and find the best electricity plan for your needs, whether you’re moving to Texas or looking to switch providers.
We’ve researched dozens of Texas electricity providers and scored them out of 5 stars based on cost, bill predictability, customer satisfaction, brand trust, and plan features. Here’s how those core factors weighed into our ratings:
- Plan features (33%)
- Customer satisfaction and brand trust (27%)
- Plan rates and pricing (20%)
- Energy bill predictability (20%)
