New Power™ Energy Rates and Plans | 866-505-0115

Home Energy Club Reviews
“Home Energy Club’s rate was lower for
the same plan on the provider site.”
- Bruce Levine, Dallas, HR Specialist


New Power is a trusted electricity company and a subsidiary of Shell Energy. New Power energy plans have deep discount Texas electricity rates for homeowners, and include bill credits based on your monthly energy usage.

Note:  New Power has temporarily paused accepting new customers for the next few weeks. When they begin accepting enrollments again, you will see their current rates on Home Energy Club.


Get rates for other top energy providers in your zip code


Check out special cheap rates below from another reputable Texas electricity provider, Gexa Energy.

{total} Gexa Energy plans below (Oncor zone) are similar to New Power plans

Plan NamePlan LengthRate
  • These rates are for Oncor service areas.
  • Pricing shown is based on an exact usage of 1000 kWh.

Compare rates in your zip code here or call Gexa at 855-639-8212. Give the operator the promo code “GexaTX” for discount rates.


Speak with a Gexa operator

New Power Promo Code

Call a New Power operator directly (English/Spanish) for expert help in choosing the best plan for your home and to enroll. Mention our exclusive promo code “NICE” for to get special discounted rates at 866-505-0115.

New Power Reviews & Ratings

We based our score of New Power on information from independent review sites, the Better Business Bureau, the State of Texas Public Utility Commission Complaints Statistics and other trusted sources.

We use third party information in combination with our Home Energy Club/Amazon customer rating survey results to determine a Home Energy Club (HEC) rating.

HEC New Power Rating Score: 4.3/5

New Power Customer Ratings

New Power ratings will be posted after our next survey. The ratings of its sister company, Pulse Power, are greater than 4.5 in four of the five categories.

New Power Customer Reviews


Compare the Best New Power Plans and Rates

As a subsidiary of Shell Energy Company, New Power is one of the best operated electric companies in the market, offering electricity rates and plans for your home with price-protected fixed rates, which provide security against runaway energy bills.

New Power energy rates are consistently low across Texas, so review New Power Houston rates and New Power Dallas rates, and rates for other cities. Enter your zip code to locate New Power rates.

The light company always has competitive pricing and is often the cheapest electric company with the best electricity rates in Texas when comparing to other major brands. Home Energy Club offers special discounted rates on the plans of major energy providers.

New Power provides energy usage reports to help you understand how you’re using your electricity. You’ll receive a weekly “check-in” with your smart meter Texas usage information.

Special Discount Promo Codes for New Power

Share our exclusive promo codes with friends and family, which will allow your relationships to access the same discount rates you’ll find on our website. Here’s our best New Power coupon code: NICE

Compare Texas electricity rates vetted to prevent billing surprises

Requirements to Start Service

To enroll in a New Power plan, enter your zip code on this page and view the Plan Details information related to each of the New Power plans.

Enrolling in service is simple. You can sign up online or call for friendly operator service.

You’ll be asked to provide personal identification (such as your driver’s license or SSN) to confirm that service is validly being started in your name.

Light companies in Texas such as New Power require a deposit if you have poor credit, before starting your service.

New Power Login and Customer Service

If at any point you need customer service, New Power will provide you with prompt and easily accessible customer support:

– Call New Power to speak to a customer care representative, or visit the New Power login page to access your account.

– Email and provide them with our New Power discount code.

New Power Bill Pay

New Power has several convenient payment options available. These include:

  • Online payments: Pay your New Power bill online on their customer portal.
  • Pay by phone: Call a New Power operator at 866-505-0115.
  • Pay by mail: Send your bill stub and a check or money order to New Power, P.O. Box 734377, Dallas, TX 75373-4377
  • Autopay: Set up Autopay and receive automatic deductions from the associated account each month. To complete a payment, Autopay uses an electronic check (ACH) from your bank account, MasterCard, or Visa card. Use the New Power login link above for billing information.

Also, visit the Smart Meter Texas website (smartmetertexas) to access your historic smart meter usage.

Switching, Moving and New Power Cancellation Fees

If you’re switching your energy provider or plan, you need to understand the Texas Electricity Fact Label (EFL) for all power plans. The EFL guide will help you to accurately compare plans across providers.

If you are cancelling your service, you can find plans from other electricity providers by entering your zip code on this page.

Transferring Your New Power Plan

Transferring your New Power service to a new address is easy. You can take your electricity provider with you by filling out a simple online form on the New Power website. It may take one to two business days to process your information.

Report a New Power Outage

For a New Power energy outage, it’s important to understand the difference between a retail electricity provider (REP) and a transmission and delivery service provider (TDSP or TDU). New Power is a REP. The company purchases energy from generation companies and markets it to consumers. The TDSP in each area transmits the electricity, and manages the lines, reads energy meters, and corrects outages.

If you’re reporting an outage with New Power, contact your local TDSP at one of the following numbers:

  • Oncor: 888-313-4747
  • Centerpoint: 800-332-7143
  • TNMP: 888-866-7456
  • AEP: 866-223-8508
  • Sharyland Utilities: 800-545-4513

About New Power

New Power is a sister brand of Pulse Power, owned by Shell Energy Company. New Power is a quality electric company in Texas, providing some of the best electricity rates for residential accounts.

New Power Business Information

Pulse Power’s headquarters in Texas are located in:

10200 Grogans Mill Rd, The Woodlands, TX 77380

If you want to sign up for a New Power plan, you can enroll online or call their operators direct at 866-505-0115..

New Power Texas Cities Serviced

New Power has discount rates for you on Home Energy Club across Texas’ de-regulated cities. Find your city in our below.

If your city isn’t in the list, enter your zip code in one of the boxes and compare the best electricity rates in your area.


AthensAzleBalch Springs
Bay CityBaytownBedford
BenbrookBig SpringBrownwood
CarrolltonCedar HillCedar Park
Copperas CoveCorpus ChristiCorsicana
DallasDeer ParkDel Rio
Eagle PassEdinburgEl Campo
EnnisEulessFarmers Branch
Forest HillForneyFort Worth
GatesvilleGranburyGrand Prairie
GrapevineHaltom CityHarker Heights
KingsvilleLa MarqueLa Porte
Lake JacksonLancasterLaredo
League CityLewisvilleLongview
Mineral WellsMissionNew Braunfels
NacogdochesNorth Richland HillsOdessa
PharrPlanoPort Lavaca
PortlandRed OakRichardson
RichmondRio Grande CityRockwall
RomaRosenbergRound Rock
RowlettRoyse CitySaginaw
San AngeloSan BenitoSan Juan
ShermanSnyderSouth Houston
Sugar LandSulphur SpringsTaylor
TempleTerrellTexas City
The ColonyTomballTyler


New Power Zip Codes Serviced

Enter your zip for cheap New Power rates in your area

New Power Frequently Asked Questions

Where to compare New Power plans, rates, and reviews?

You can compare New Power plans and electricity rates, and read verified reviews and ratings about the electric company on

  • The consumer advocate and comparison site uses its bargaining power with top electric companies in Texas to offer you special low discount rates, and will help you to make an informed choice by providing thousands of verified reviews, ratings, and complaint statistics for all established electric companies.
  • The ratings information is pulled from objective sources such as the Better Business Bureau, State of Texas and Google Reviews, plus its Home Energy Club/Amazon surveys.
  • Importantly, Home Energy Club vets each energy plan to help you avoid gimmicks that cause bill surprises, and they do not charge a membership fee.

How to get a New Power promo code to get a rate discount?

Use’s exclusive promo codes to receive an instant discount on New Power rates and the rates of its sister brand, Pulse Power. You can also enroll at the same low rates on Home Energy Club after entering your zip code on the comparison site to view plans in your area. You’ll also find discount codes from other top electric companies in Texas.

Where can I pay my New Power bill?

Use any of the following New Power bill pay options:

  • Online payment with your account using the New Power login
  • Mail payment by sending your checks and bill stubs to New Power, P.O. Box 734377, Dallas, TX 75373-4377
  • Phone payment by dialing the New Power phone number 866-505-0115.
  • Automatic payment with New Power AutoPay

For more information, call New Power and view their profile page and electricity plans on

How to find the best deal on New Power?

To get the best deal on New Power plans, uses its bargaining power to offer you pricing which is lower than the rates you’ll find directly on the electric company’s website. Due to their low overhead, New Power often has the lowest rates in the market, with ultra-cheap fixed rates on contract lengths ranging from 12 to 36 months.

How can I contact New Power?

To contact New Power directly, call their customer service number at 866-505-0115. You can also email New Power at New Power is a quality electric company with some of the cheapest rates in Texas, backed by one of the largest energy companies in the world. You can find special discount rates on New Power energy plans at Home Energy Club due to the site’s significant bargaining power with energy providers.

How do I sign up for service with New Power?

New Power enrollment for service takes just five minutes on the website, where you will find special discount rates for their electricity plans that are lower than the regular rates on New Power’s website. Enter your zip code to find the best rates for your area, then enroll by filling our a simple form.

How can I cancel my New Power service?

Fill out the New Power online form to cancel your service. Or, call the New Power phone number to get convenient assistance. Depending on your energy plan, you may have to pay a small New Power cancellation fee for ending the contract before its end date. If you are switching to another electric company and wish to view special discount rates from other electricity providers, go to Home Energy Club.

Is New Power a good electric company?

New Power, like its sister brand Pulse Power, is a good electric company with one of the best operations teams in the industry.

  • New Power provides deep discount price energy plans with some of the best electricity rates in Texas, due to their low overhead. Find complete information on New Power, including special discount rates, on
  • New Power has straightforward “no gimmick” plans for all usage levels and term lengths and provides payment assistance programs, such as deferred payment options, if you cannot pay the bill on time.

Read unbiased reviews on New Power and other electric companies in Texas on the Home Energy Club website.

Does New Power require a deposit?

New Power does not provide “no credit check lights” to Texas residents, so you do need to pay a deposit if you don’t pass their credit check. Consumers must have a satisfactory credit score to avoid paying a modest initial security deposit, which is fully refundable. Home Energy Club also offers plans from top electric companies offering no deposit electricity prepaid plans.



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You should always read a plan’s EFL details to decide if it’s a fit for you, but our system does the tedious math to help you compare estimated costs. Of course, your future bill amounts will depend on your future usage.

You will find a widget on Home Energy Club which fetches your home’s energy usage data from Smart Meter Texas (SMT) and runs calculations of the rate structures of energy plans to help you conveniently estimate the cost of energy plans you are considering, based on your prior 12 months of energy usage as reported by SMT.

In one of the text panels of the widget, you will see an authorization button. By checking the permission box above the fields in which you enter your name and email address, and clicking on the authorization button, you are authorizing Smart Meter Texas to provide us with your location’s energy usage information so that our system can run cost calculations. It’s important to note that errors can occur when developing and running calculations, and the Company does not guarantee that its cost numbers are correct. You should always read the Electricity Facts Label (EFL) for each energy plan you are considering before enrolling, and make an independent decision on whether the plan is an appropriate fit for your home based on your own calculations and all the information disclosed by energy providers in the EFL.

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