New Power Texas has offered electricity plans to Texans in deregulated areas of the Lonestar State since 2018. Since Shell Energy and Pulse Power own the company, it is no longer accepting new residential customers. Fortunately, you still have several other top energy companies to choose from. Keep reading to learn how to pick a plan and provider in Texas.
Current New Power Texas customers can still contact customer service using the following information.
- Phone: Call 999-853-5747
- Email: customercare@newpowertx.com
Best New Power Texas Alternatives
Our highest-rated providers include Reliant Energy, Green Mountain Energy and TriEagle Energy.
You can compare ratings for the top energy companies and our recommended plans for predictable bills below.
| Providers | Our overall rating (out of 5) | Top 12-month plan | Best Feature |
|---|---|---|---|
| Reliant Energy | 4.9 | Reliant Secure Advantage 12 | Personalized plans |
| Green Mountain Energy | 4.9 | Pollution Free e-Plus | Green energy plans |
| TriEagle Energy | 4.8 | Simple Savings 12 | Predictable prices |
Looking for affordable electricity options beyond New Power Texas? Several providers offer competitive rates in Texas’s deregulated market.
One of the main perks of a deregulated energy market is the chance to save money by picking a low-rate electricity plan. The cheapest electric plans in Texas are usually from Gexa Energy, Frontier Utilities and 4Change Energy. However, the lowest advertised rate doesn’t always mean you’ll pay the lowest bill each month.
Many budget plans include hidden conditions like bill credits or time-of-use rates that require specific usage patterns to achieve the advertised price. Missing these requirements can result in unexpectedly high bills.
Since these “cheap” plans rarely guarantee consistent savings, we recommend investing in a straightforward fixed-rate plan that may cost a few cents more but provides predictable billing without the gimmicks.
Provider | Plan | Rate/kWh | % Renewable |
|---|---|---|---|
Frontier Saver Plus 12 | 10.8¢ | 30% | |
Frontier Saver Plus 12 | 10.8¢ | 30% | |
Gexa Eco Saver Plus 12 | 10.9¢ | 100% | |
Gexa Eco Saver Plus 24 | 11¢ | 100% | |
Bill Credit Bundle 12 | 11.4¢ | 24% | |
Bill Credit Bundle 24 | 11.4¢ | 24% | |
Simple Bill Credit 12 | 11.4¢ | 24% | |
Simple Bill Credit 24 | 11.4¢ | 24% | |
Flash 12 | 11¢ | 0% | |
Flash 24 | 11¢ | 0% |
Switching Energy Providers from New Power
Looking to switch from New Power Texas? You can switch electric companies in just five minutes using Home Energy Club’s free marketplace. Simply enter your ZIP code to find the light companies serving your area. You can enroll online or over the phone after answering a few basic questions about your home and contact details. Before switching, check with your current provider to be informed about any remaining balances and potential cancellation fees.
Frequently Asked Questions About New Power Texas
New Power Texas no longer accepts new customers at this time. Current customers can still access accounts and contact customer service with questions. Consider our top picks for light companies in Texas if you’re searching for a new plan.
The best energy plan for you depends on your location, budget and energy needs. We generally recommend a 12-month fixed-rate plan without gimmicks for more predictable bills. Some Texans with high usage may prefer a plan that offers benefits for usage above 2,000 kWh, while others may prefer a prepaid plan to avoid a deposit.
Companies like Gexa Energy, Frontier Utilities and 4Change Energy are well known for advertising cheap electricity rates. These plans often include bill credits or time-of-use rates to receive a cheap price. Your bill could end up costing more than expected if you don’t meet the requirements.
You can choose your energy company, but your transmission and distribution utility (TDU) depends on your address. Review the six main TDUs and their service areas below.
- AEP Central: Corpus Christi, McAllen, Victoria, Laredo, Harlingen
- AEP North: Abilene, San Angelo, Vernon
- CenterPoint Energy: Houston, Katy, Beaumont
- Lubbock Power & Light (LP&L): Lubbock
- Oncor Electric: Dallas, Fort Worth, Irving, Waco, Arlington, Temple, Round Rock, Midland, Odessa
- Texas-New Mexico Power (TNMP): Lewisville, Texas City, Pecos, Alvin
How We Rate and Review Texas Electricity Companies
With dozens of providers and hundreds of plans available in the deregulated Texas market, choosing the right one can feel overwhelming. We created a comprehensive rating methodology to help you cut through the complexity and find the best electricity plan for your needs, whether you’re moving to Texas or looking to switch providers.
We’ve researched dozens of Texas electricity providers and scored them out of 5 stars based on results from our 2025 energy survey of 1,600 Texans, scoring providers on customer satisfaction, experience and retention. Here’s how these core factors weighed into our ratings:
- Customer satisfaction (30%)
- Customer retention (30%)
- Online experience (20%)
- Customer experience (20%)
