Spark Energy has been a Texas electricity provider since 1999. If you’re considering Spark, be careful, as many of their plans are not straightforward and include gimmicks that can cause bill surprises.
For alternatives, see competitive rates below.
You can also check out our full list of Texas energy providers, or enter your zip code on this page to compare plans and rates in your area.
Compare Texas Rates
7 Gexa Energy Vetted Guaranteed Plans
| Plan Name | Plan Length | Rate |
|---|---|---|
| Gexa Eco Saver Plus 12 Plan | 12 Months | 10.5 ¢/kWh |
| Gexa Eco Saver Plus 24 Plan | 24 Months | 10.5 ¢/kWh |
| Gexa Energy Saver 24 | 24 Months | 16.4 ¢/kWh |
| Gexa Eco Saver Lite 12 | 12 Months | 19.5 ¢/kWh |
| Gexa Eco Saver Advantage 12 | 12 Months | 19.7 ¢/kWh |
| Gexa Eco Saver Premier 12 | 12 Months | 20.4 ¢/kWh |
| Gexa Eco Saver Premier 24 | 24 Months | 20.5 ¢/kWh |
- *Rates as of 12/03/2024 at 11:29 AM. Based on 1000 kWh in Oncor zone. Enter your zip code above for rates in your area.
8 4Change Energy Plans & Rates
| Plan Name | Plan Length | Rate |
|---|---|---|
| 4Change - Maxx Saver Select 12 | 12 Months | 9.9 ¢/kWh |
| 4Change - Maxx Saver Select 24 | 24 Months | 9.9 ¢/kWh |
| 4Change - Charitable Saver 12 | 12 Months | 13.7 ¢/kWh |
| 4Change - One Rate 12 | 12 Months | 15.7 ¢/kWh |
| 4Change - One Rate 24 | 24 Months | 15.9 ¢/kWh |
| 4Change - Cash Money 12 | 12 Months | 16.1 ¢/kWh |
| 4Change - Power Maxx Saver 12 | 12 Months | 18.2 ¢/kWh |
| 4Change - Power Maxx Saver 24 | 24 Months | 18.2 ¢/kWh |
- *Rates as of 12/03/2024 at 11:29 AM. Based on 1000 kWh in Oncor zone. Enter your zip code above for rates in your area.
8 Frontier Energy Plans & Rates
| Plan Name | Plan Length | Rate |
|---|---|---|
| Frontier - Frontier Saver Plus 12 Plan | 12 Months | 10.5 ¢/kWh |
| Frontier - Frontier Saver Plus 24 Plan | 24 Months | 10.5 ¢/kWh |
| Frontier - Frontier Budget Saver 12 | 12 Months | 14.4 ¢/kWh |
| Frontier - Frontier Budget Saver 24 | 24 Months | 14.7 ¢/kWh |
| Frontier - Frontier 36 | 36 Months | 15.7 ¢/kWh |
| Frontier - Frontier Saver Value 12 | 12 Months | 19.5 ¢/kWh |
| Frontier - Frontier Saver Premier 12 | 12 Months | 20.4 ¢/kWh |
| Frontier - Frontier Saver Premier 24 | 24 Months | 20.5 ¢/kWh |
- *Rates as of 12/03/2024 at 11:29 AM. Based on 1000 kWh in Oncor zone. Enter your zip code above for rates in your area.
0 Reliant Energy Trusted Plans & Rates
| Plan Name | Plan Length | Rate |
|---|
- *Rates as of 12/03/2024 at 11:29 AM. Based on 1000 kWh. Enter your zip code above for rates in your area.
Reviews & Ratings
To determine if they’re a good pick for you, consider customer insights and ratings for Spark.
On their Better Business Bureau page you’ll find a poor BBB rating and an alert.
Due to their trust and transparency and their customer service practices, they don’t have the highest HEC rating, as you can see below.
HEC Spark Energy Rating Score: 3.5 out of 5
Customer Ratings
Spark’s customers have given them mid-range scores, and their best category is Billing Quality, with a 4.0 out of 5.
Customer Reviews
You can see more details on our Spark Energy reviews page.
Spark Energy Plans in Texas
Spark Energy plans offer electricity rates in Texas, but a number of their plans are not straightforward and include gimmicks that can cause bill surprises.
Take your time and research thoroughly before enrolling in Spark Energy plans. While some of their plans are straightforward, many of them have complicated structures that can lead to surprising energy costs.
It’s critical that you review the EFL for any energy plans you are considering. Make sure to choose a plan that’s the right match for your home’s usage.
Fixed-rate plans
This energy supplier’s plans include fixed-rate electricity that locks in your rate for a range of terms, although currently their terms are 12 and 15 months.
Some of their electricity plans include renewable energy content, but none of them are 100% green at this time.
Some of their current plans include:
- Free Nights 12
- Spark Instant 12
- Choose 15
If you’re interested in their free electricity plans, be certain to review the EFL for these plans and note the rates for the non-free hours, which are often high.
For no deposit electricity, energy providers will generally not need a deposit if you meet their credit requirements. You can also check electric companies that offer pay as you go “prepaid” plans that do not require deposits.
Another thing to watch out for: low advertised rates with high base charges.
Be wary of plans with high base charges
While some of Spark’s electricity plans have straightforward rates, the company also has energy plans that have the potential to produce severe bill surprises.
This is through the use of low advertised rates that are offset by excessively large base fees regardless of your energy usage.
These base charges range from $160 to over $400 per month. If you have a large home that consistently uses large amounts of energy, these plans may result in competitive pricing.
That said, if you have a small home, apartment, or condo, your relatively low usage may result in an average rate of up to 85+ cents per kWh, depending on the plan’s terms.
Bill Pay & Login
Wondering how to pay your Spark Energy bill? The provider offers a number of ways to pay your bill, including:
- Use online Spark bill pay at the Spark login page
- One-time payment with your Spark Energy account number
- Phone payment by calling Spark at 877-547-7275
- Mail bill payment, sending your checks to Spark Energy, P.O. Box 3015, Houston, Texas 77253
Transferring, Switching, and Cancellation Fees
Transferring electric service from your current home to a new home in another deregulated energy zone in Texas is as easy as notifying your provider.
Plus, your energy supplier shouldn’t charge a fee for making the transfer.
Contact Spark at least 30 days in advance of your move-out/move-in to understand their fees.
Switching providers? Do your research
If you’re switching providers, be sure to compare rates and plans before getting locked in with your new plan.
We’ve made it easy to get the inside scoop on energy shopping with our quick-to-read Savvy Shopper’s Guide.
When comparing plans, be sure to review the Electricity Facts Label (EFL). This Texas-mandated document provides an apples-to-apples comparison of rates at standard usage levels, 500 kWh, 1,000 kWh, and 2,000 kWh.
To get your home’s exact historic energy usage, use Smart Meter Texas.
Check out our Smart Meter guide to learn more.
How do I cancel Spark Energy?
To cancel your Spark Energy service, contact them at 877-54-SPARK (77275), and wait for 10 business days to cancel your agreement.
Based on your plan type and the Terms of Service, you may be required to pay a cancellation fee, or Early Termination Fee (ETF).
Their ETFs range from $100 to $200, so check your plan’s EFL before canceling.
Reporting An Outage
If you experience a Spark Energy power outage, call the Transmission & Distribution Utility company (TDU) in your service area.
As a Retail Energy Provider (REP), Spark doesn’t maintain lines or repair outages. For the quickest service, contact your utility company.
Here’s the contact information for the current Texas TDUs:
- Oncor: 888-313-4747
- AEP: 866-223-8508
- Centerpoint Energy: 800-332-7143
- Texas New Mexico Power (TNMP): 888-866-7456
- Sharyland Utilities: 888-313-4747
About Spark Energy
A natural gas and electricity service provider in the United States, Spark Energy was founded in 1999.
While they sometimes offer competitive rates, Spark electricity plans occasionally have very large monthly base fees, which can cause shockingly large bills if your energy usage doesn’t fall within a set range of kilowatt hours.
Be sure to read the Electricity Fact Label (EFL) associated with each Spark plan you’re considering.
Business Contact Information
Wondering how to contact Spark Energy? You’ll find their contact info below:
Their corporate headquarters are in Texas at 12140 Wickchester Ln STE 100, Houston, TX 77079, United States.
You can reach them via telephone at 877-547-7275.
To contact them via email, send your queries to customercare@sparkenergy.com.
Deregulated Cities | ||
|---|---|---|
Houston | Dallas | Fort Worth |
Katy | Laredo | Waco |
Midland | Corpus Christi | Frisco |
McAllen | Galveston | Irving |
See all deregulated cities in Texas.
Top Spark Energy Zip Codes Serviced
Spark Energy Frequently Asked Questions
Is Spark Energy a good company?
To determine whether this electricity provider is a good company, we recommend that you read Spark’s reviews and customer ratings.
You’ll find Spark Energy reviews from independent sources, like the BBB, Texas Public Utility Commission, Yelp, and Google.
On Yelp, Spark has the lowest rating of one star. Spark is not accredited by the Better Business Bureau, where it has almost 100 complaints. You’ll also find alerts about their sales tactics and other common customer complaints.
Their Google rating from more than 2,000 verified customers is fairly solid.
It may help to compare Spark’s energy plans to those of other providers. Because of their misleading plan pricing structures, we typically recommend other providers with more straightforward rates.
What does Spark Energy do?
As an energy and natural gas services company, Spark Energy provides both electricity and gas to residential and business customers.
Due to the often confusing structure of their electricity plans, you may find yourself with high energy costs. If your home’s energy usage falls within a very set usage level, you may succeed in getting competitive electricity bills.
How to sign up for service?
To sign up with Spark Energy, you can visit their website or call them at 877-547-7275. They may require some form of identification, such as a driver’s license or social security number.
Additionally, they may require a deposit, depending on your credit score.
Before you sign up, you can compare electric company rates in Texas from major electric companies.
