Lubbock Power & Light (LP&L) serves as the primary transmission and distribution utility (TDU) for the Lubbock area in Texas, handling the delivery of electricity to both residential homes and businesses. The TDU charges a fixed monthly base fee of $0.00 for residential customers and a delivery charge of $0.06312 per kWh of energy consumed, as of January 2025.
As the utility company, LP&L maintains the local power grid infrastructure and responds to power outages. Customers in LP&L’s service area can choose from a variety of retail electric providers, including TXU Energy, Reliant Energy, Gexa Energy, Direct Energy, Green Mountain Energy and more. By comparing energy plans and providers in the Lubbock Power & Light service area, you can find the cheapest energy plans for your needs.
LP&L’s Role as a TDU
LP&L functions as the TDU for the Lubbock region, meaning it’s the local utility responsible for the power grid infrastructure and the delivery of electricity. As a utility company in a deregulated market, LP&L doesn’t manage the marketing and selling of energy plans. LP&L’s role ensures that the electricity generated by power plants reaches residents safely and reliably by managing metering systems, including smart meters and power lines, and responding to power outages.
As a utility, LP&L does not sell energy plans or determine the price of rates. Instead, customers will purchase their electricity from a retail electricity provider (REP), sometimes called a light company, that offers various energy plans and bills customers for their usage. Contact your light company for questions about plan options, rates and monthly energy bills.
Delivery Fees and TDU Charges
LP&L structures its delivery fees to reflect the cost of maintaining and operating the infrastructure needed to safely and reliably deliver electricity to homes and businesses. These fees are separate from the cost of the electricity, which your light company determines. LP&L’s delivery charges historically have included a monthly base charge, a delivery charge per kilowatt-hour and additional fees, which help fund the maintenance of power lines, transformers and other necessary equipment, as well as cover the cost of responding to outages. However, as of January 2025, LP&L is charging a $0 base charge.
Here’s a breakdown of LP&L’s TDU charges:
| TDU Charge Type | Rate | Description |
| Monthly Base Charge | $0.00 | Fixed monthly fee for residential customers to cover service and infrastructure costs. |
| Energy Delivery Charge | $0.06312 per kWh | Charge for the delivery of each kilowatt-hour of electricity consumed. |
| Demand Charge | Varies | For larger customers, based on maximum electricity demand in a given period. |
| Reconnection Charge | $25 | Fee for reconnecting service after disconnection for non-payment or other reasons. |
| Service Fee | Varies | Charges for new service connections or upgrades to existing service. |
Service Area Coverage
LP&L has been the TDU for the city of Lubbock, Texas, since 1916 and joined the deregulated market in January 2024. LP&L is the third-largest not-for-profit municipal electric utility in Texas.
LP&L provides electricity to homes, businesses, schools and hospitals across the region. Its service territory covers approximately 122 square miles within Lubbock and serves over 100,000 customers, including residential, commercial, and industrial customers.
Major Areas Served
LP&L serves a range of communities and neighborhoods within the Lubbock metro area. The utility company’s services both suburban and urban regions, including residential homes and commercial businesses. Some of the main communities and neighborhoods served by LP&L include:
- Downtown Lubbock
- Tech Terrace
- Southwest Lubbock
- West End
- Lakeridge
- The Groves
- Britten Acres
- Shallowater
- Slaton
Finding the Best Energy Plans in LP&L Territory
Navigating the deregulated energy market in Texas can be overwhelming due to the dozens of providers and hundreds of plans available to customers. Each REP will offer a slew of different plan types that may suit a range of budgets and energy habits.
Certain plans, such as time-of-use plans and bill credit plans, are complex, making it difficult for you to calculate monthly bills. To avoid surprise energy bills and intricate plan details, Home Energy Club recommends no-gimmick, straightforward fixed-rate energy plans that offer reliability and transparency for the entire duration of your contract. We also recommend you enroll in a 12-month or longer contract to lock in your electricity rates for as long as possible.
Before enrolling in any plan, you should thoroughly read the plan’s electricity facts label (EFL).
Provider | Plan name | Est. Monthly Bill | Rate (¢/kWh) | % Renewable |
|---|---|---|---|---|
Frontier Utilities | Frontier Saver Plus 12 Plan | $129 | 12.9 | 30% |
Gexa Energy | Gexa Eco Saver Plus 12 Plan | $129 | 12.9 | 100% |
4Change Energy | One Rate 12 | $165 | 16.5 | 9% |
Frontier Utilities | Frontier Saver Value Plus 12 | $166 | 16.6 | 30% |
Frontier Utilities | Frontier Budget Saver 12 | $168 | 16.8 | 30% |
TXU Energy | Simple Rate 12 | $170 | 17 | 26% |
Gexa Energy | Gexa Light Saver 12 | $175 | 17.5 | 100% |
Frontier Utilities | Platinum 12+ | $186 | 18.6 | 30% |
Frontier Utilities | Frontier Saver Premier 12 | $222 | 22.2 | 30% |
Rates in the above table are updated daily. Electricity rates for LP&L are pulled for the ZIP code 79404. Monthly bill estimates are for 1,000 kWh usage.
LP&L Cheapest Rates
If you’re looking for the cheapest advertised rates, you can consider the plans below. However, you should note that many of these plans feature bill credits, which often have the cheapest on the market. However, these plans include the risk of unpredictable energy bills. These plans may offer ultra-low rates when your usage meets the minimum level to earn the bill credit, but prices are susceptible to sudden rises in months when your usage falls below or rises above the required kWh level for the account credit. We generally don’t recommend bill credit plans, unless your monthly energy usage consistently meets the kilowatt-hour requirements to regularly secure the credit.
Provider | Plan name | Est. Monthly Bill | Rate (¢/kWh) | % Renewable |
|---|---|---|---|---|
Frontier Utilities | Frontier Saver Plus 12 Plan | $129 | 12.9 | 30% |
Frontier Utilities | Frontier Saver Plus 24 Plan | $129 | 12.9 | 30% |
Gexa Energy | Gexa Eco Saver Plus 12 Plan | $129 | 12.9 | 100% |
Gexa Energy | Gexa Eco Saver Plus 24 Plan | $129 | 12.9 | 100% |
4Change Energy | Charitable Saver 24 | $133 | 13.3 | 0.09% |
4Change Energy | Charitable Saver 12 | $138 | 13.8 | 0.09% |
4Change Energy | One Rate 24 | $165 | 16.5 | 0.09% |
4Change Energy | One Rate 12 | $165 | 16.5 | 0.09% |
Frontier Utilities | Frontier Saver Value Plus 12 | $166 | 16.6 | 30% |
Gexa Energy | Gexa Eco Saver Value 12 | $167 | 16.7 | 100% |
Rates in the above table are updated daily. Electricity rates for LP&L are pulled for the zip code 79404. Monthly bill estimates are for 1,000 kWh usage.
Energy Plans for Low-Income AEP Texas Customers
LP&L offers several assistance programs to help lower-income customers improve their energy efficiency and lower energy costs. The Low-Income Energy Assistance Program (LIHEAP) provides financial assistance to certain eligible customers to help cover their energy bills. Eligibility is based on income, and the amount of assistance provided depends on factors such as the number of people living in the home.
LP&L also has a Weatherization Assistance Program to help improve the energy efficiency of customers’ homes. The program provides free energy-saving services, such as sealing leaks, insulating attics and replacing inefficient heating or cooling systems. The goal of this program is to make homes more energy-efficient and sustainable, which will, in turn, help to reduce overall energy consumption and energy bills.
Outages and Emergency Response
Reporting and Tracking Outages
When a Lubbock Power & Light power outage occurs in your area, you may contact LP&L directly via the service number at 806-775-2509 to report the outage. To monitor outages in real-time, you can access the LPL Outage Map, which displays up-to-date power status in LP&L’s service areas.
LP&L only services select areas in and around Lubbock. To find the correct utility service number for your ZIP code to call in case of a power outage, review our outage phone guide. For more information on LP&L outages, review our full guide to LP&L outages.
Emergency Response Procedures
Lubbock Power & Light follows a structured protocol for managing outages, prioritizing both the safety of personnel and timely restoration. When an outage occurs, LP&L will start by assessing impacted areas using smart grid technology and field reports. Emergency crews deploy to inspect and repair damaged equipment, such as power lines and transformers.
LP&L prioritizes repairs based on the severity of the outage and then focuses on restoring power to the largest number of customers as quickly as possible.
Smaller, less severe outages may be resolved in just a few hours, while widespread outages can take between 24 to 48 hours or longer, especially in cases of downed power lines or damaged equipment. Customers are encouraged to report outages promptly and stay informed through LP&L for real-time updates.
Frequently Asked Questions About Lubbock Power & Light
What are LP&L’s current delivery charges?
Historically, Lubbock Power & Light (LP&L) structured its delivery charges into several categories, which include base charges, energy charges and additional fees (such as meter-related fees or franchise fees) that reflect the cost of delivering electricity through its infrastructure. However, upon a review of current EFLs in the LP&L service area, we found a $0 base charge and a $.06312 fee per kWh of energy used in a given billing period. This rate is accurate as of January 9, 2025. For the most up-to-date information on LP&L’s delivery charges, review your monthly bills to find the exact charges you’re paying for delivery or contact customer service directly.
How is LP&L different from retail electricity providers?
As a utility company, LP&L provides the infrastructure and delivery of electricity, handles power outages and is responsible for maintenance related to the delivery of power to homes and businesses. A retail electricity provider sells you the actual electricity and manages your contract, pricing and customer service related to electricity consumption.
What services does LP&L handle versus my retail provider?
LP&L is responsible for the delivery of electricity to your home or business, which includes maintaining power lines or wires, metering, billing for delivery charges and more. On the other hand, your provider markets and sells you electricity plans and bills you for your usage. Your bill from your energy provider will include charges from both the light company and LP&L.
How do I report a power outage?
During a power outage, you should contact your TDU directly. You may contact LPL’s service number at 806-775-2509 or email at lightsout@lpandl.com. To get real-time updates on power outages in your area, you can view the Lubbock power outage map.
Lubbock Power & Light Contact Information
| Service Type | Contact Number | Hours Available | Online Resources |
| Transmission and Distribution Utility (TDU) that delivers electricity and maintains power lines | Report an Outage:
(806) 775-2509 Customer Service: (806) 775-2509 |
Customer Service Hours:
Monday to Friday between 8 a.m. and 5 p.m. |
Email: lightsout@lpandl.com
You can view the Lubbock power outage map online |
