Green Mountain Energy is a trusted electricity company and a pioneer of renewable energy plans in Texas. Compare Green Mountain plans and rates with other brands by entering your zip code on this page, or call to speak with an operator.
Speak directly with a Green Mountain operator for expert help in choosing the best plan based on your home’s monthly usage levels (English and Spanish).
Call toll-free now at 833-339-0421. Green Mountain is ranked as having the “Top 5 Best Operators”.
The Green Mountain plans displayed on our site have been vetted using TrustPlan™ to cut potential bill surprises. You’ll find links to our guides on this page to help you choose the right electricity plan for your home.
As a leading electricity provider in renewable electricity, Green Mountain understands that their customers want Texas energy plans that are both green and produce predictable monthly bills, so almost all of their plans have fixed rates that are locked in until the end of the contract term. The contract term lengths of Green Mountain electricity plans usually range from partial year to 12, 24 and 36 months.
Green Mountain may not often be the cheapest electric company or always have the best electricity rates in Texas, but it is a highly trusted brand as part of the NRG family of light companies. Green Mountain energy rates are competitive with major electric companies such as TXU and Direct Energy in all areas of Texas, which are two of the largest power companies.
Review Green Mountain Energy Houston rates and Green Mountain Energy Dallas rates, and also the rates for other cities you’ll find down the page. To make quick comparisons of plans and rates from the best electricity providers, check out the Texas electricity rates chart on Home Energy Club in the filter section of the home page (look for the “Compare Plans” button).
Green Mountain Energy also typically has plans that offer free electricity nights and free electricity weekends. If you are looking for a plan with free electricity usage periods, always review the Electricity Fact Label for these plans to confirm that the average rate you’ll pay meets your expectations.
Green Mountain Energy Reviews & Ratings
The company has received positive reviews from customers who have found this an affordable and efficient way to get green energy in the vast Texas electricity marketplace.
If you need to cancel your service, it’s best to speak with a customer service agent and make sure you understand the process thoroughly.
We have gathered Green Mountain Energy Reviews from independent review sites, the State of Texas Public Utility Commission Complaints Statistics and other review sources.
We use this information and combine it with our Home Energy Club/Amazon customer rating survey results to determine a Home Energy Club (HEC) rating for Green Mountain Energy.
HEC Green Mountain Energy Rating Score: 4.5/5
Green Mountain Energy Customer Ratings
Green Mountain Energy has relatively impressive ratings on the reviewed categories. Green Mountain received a score of over 4.5 in two of the five categories.
Green Mountain Energy Customer Reviews
Read more Green Mountain Energy customer reviews on our Green Mountain reviews page.
While you’re reading Green Mountain reviews, visit the Smart Meter Texas website (smartmetertexas) to view your home’s historic energy usage.
Green Mountain Energy Promo Codes
Check to see if a Green Mountain Energy promo code, discount code, coupon code or referral code is featured this month on our energy promo codes page. These codes allow you discount rates.
Renewable Energy (Green Energy) Plans
In Texas, Green Mountain power is available from solar and wind energy sources. By going green with a renewable energy plan, you do not need to install expensive solar panels on your home. Solar panels at utility-scale solar farms absorb sunlight with their photovoltaic cells and use inverter technology to convert this to a usable alternating current, which is delivered to the electric grid and then to homes. Wind power is generated using wind turbines. Large blades turn a rotor when propelled by the wind; the rotor connects to a main shaft which spins a generator, creating electricity, which is delivered to the Texas electricity grid.
You can help cut carbon emissions by enrolling in a green energy plan, or by using our guide to reduce your home’s energy usage and save money in doing so. You can cut your electricity bill while going green with competitive green energy rates on Home Energy Club.
Other Green Mountain Energy Services and Products
In addition to selling you energy, Green Mountain Energy is also a light company that helps you reduce your cost of electricity, offering products that will give you added control over how you manage energy use in your home so you can reduce your energy bill.
Requirements to Start Green Mountain Energy Service
Signing up for service is easy. Simply enroll online in a Green Mountain electricity rate plan, or call for operator service at 833-339-0421. You’ll need to provide identification to sign up. You can use your driver’s license or another acceptable form of ID to confirm that the service is being set up for you.
Some customers may have to make a deposit to start a new service with Green Mountain Energy. The terms of your service plan will specify the Texas electricity rates that you will pay under the plan at various usage levels.
Green Mountain Energy Customer Service
The Green Mountain Energy phone number for live operator assistance in English and Spanish is 833-339-0421. Like many Texas electricity companies, they do not have 24/7 service, but operators are available daily starting early in the morning till late at night. Call volume is lowest on Wednesday between 11:30 a.m. and 6 p.m. and on Thursday and Friday from 11:30 a.m. to 8 p.m. Go to the Green Mountain login page to access your account.
You can also get help online from a live agent via chat. Email inquiries can be sent through the company’s web page. These receive a response within 48 hours.
Green Mountain Energy Bill Pay
For your Green Mountain Energy Bill Pay, you can pay online by through your Green Mountain Energy login. You can pay by mail by sending your payment and the receipt enclosed with the bill to: Green Mountain Energy, P.O. Box 660305 Dallas, TX 75266-0305. Also, you can set up autopay online and find physical locations to pay by going to the Green Mountain Energy Pay Bill page.
Your Green Mountain Energy bill includes a wealth of information about the benefits of the electric company. Their bill details the energy rates you are paying, the kWh you’ve used, and your total energy use and energy expense.
Tips to Lower Your Green Mountain Energy Bill
If you’re interested in lowering your Texas energy bill, the information on your bill can give you a good place to start. Evaluating your usage, you may realize key areas where you’re overspending. For example, if you notice seasonal spikes, you might consider installing a smart thermostat and a more energy efficient HVAC system so you can heat and cool your home more efficiently. Upgrades, like better insulation and door and window sealing, will reduce your energy usage as well.
Promo codes can cut your energy rate, and thus your electricity bill, with little effort when you enroll in a plan. Take a look at our promo codes page to see if a Green Mountain Energy promo code is available.
If your bills get higher as the seasons change, you may want to reconsider how you’re using your lights. Switch to more efficient LED bulbs. Connect your bulbs or their associated outlets to smart apps that let you control them remotely, so you can check and make sure all the lights are off even as you lay in bed. Small changes like these can translate to noticeable energy savings.
Switching, Moving In, Moving Out and Cancellation Fees
If you’re ready to start your service with Green Mountain Energy, it’s as easy as enrolling with a simple form online to get started. You need to be sure you’re choosing the right plan for you and your family, so be sure you understand the Electricity Fact Label (EFL) for all power plans. Here’s a handy guide that can help you accurately compare energy plans using an EFL. If you intend to switch away from Green Mountain Energy, consider their sister light companies in Texas, Reliant Energy and Cirro Energy.
Transferring Green Mountain Energy Electricity Service
Existing customers who are interested in transferring their service to a new address can set up a transfer easily using their online account portal or by starting the online form here.
Report a Green Mountain Energy Power Outage
If you have a Green Mountain power outage, you need to report this to your transmission and delivery service provider (TDSP). This is not the same company as your retail electricity provider (REP).
Green Mountain Energy is a REP and not a TDSP, so you will have to reach out your local area TDU to report a power outage:
- Oncor: 888-313-4747
- AEP: 866-223-8508
- Centerpoint Energy: 800-332-7143
- Texas New Mexico Power (TNMP): 888-866-7456
- Sharyland Utilities: 800-545-4513
About Green Mountain Energy
Green Mountain Energy got its start in Vermont in 1997. Of all electric companies in Texas offering renewable energy rates, Green Mountain was the first to solely focus on green energy for homes. Protecting the environment is their primary mission and for more than 20 years they have offered affordable Texas electricity rates associated with energy generated from the sun, wind, and other sustainable sources. Green Mountain is a subsidiary of NRG Energy.
In 2013, the Austin, Texas, company headquarters became LEED Platinum Commercial Interior certified, making it the first building with this achievement in the city. In 2014, Green Mountain Energy installed its 75th solar facility at the Texas Theater in Dallas.
Because you have the power to choose from among light companies in Texas and the energy source of your electricity plan, you can enroll in plans that safeguard the planet. Read on to see how Green Mountain Energy plans can help you live green and save money.
Green Mountain Energy Business Information
Green Mountain’s headquarters in Texas are located in:
910 Louisiana St 22nd floor, Houston, TX 77002
You can reach their corporate headquarters at 866-785-4668.
If you want to sign up for a plan you can either enroll online or call 833-339-0421.
Green Mountain Energy Texas Cities Serviced
|BIG LAKE||BIG SPRING||BISHOP|
|CARROLLTON||CEDAR HILL||CEDAR PARK|
|COPPELL||COPPERAS COVE||CORPUS CHRISTI|
|DE SOTO||DECATUR||DEER PARK|
|FALCON HEIGHTS||FALFURRIAS||FARMERS BRANCH|
|FORNEY||FORT DAVIS||FORT STOCKTON|
|GRANDVIEW||GRAPEVINE||GUN BARREL CITY|
|JERSEY VILLAGE||JEWETT||JOHNSON CITY|
|KNOX CITY||LA FERIA||LA MARQUE|
|LA PORTE||LACY LAKEVIEW||LADONIA|
|LAGUNA PARK||LAJITAS||LAKE JACKSON|
|LAKE WHITNEY||LAKE WORTH||LAMESA|
|MC GREGOR||MC KINNEY||MEMPHIS|
|NECHES||NOCONA||NORTH RICHLAND HILLS|
|PORT ISABEL||PORT LAVACA||PORT MANSFIELD|
|PORT O CONNOR||PORTLAND||POTTSBORO|
|RICHMOND||RIO GRANDE CITY||RIO HONDO|
|ROUND TOP||ROWLETT||ROYSE CITY|
|SAN ANGELO||SAN BENITO||SAN JUAN|
|SAN LEON||SANDIA||SANTA ANNA|
|SOUTH HOUSTON||SOUTH PADRE ISLAND||SPEARMAN|
|SUGAR LAND||SULPHUR SPRINGS||SURFSIDE BEACH|
|TERRELL||TEXAS CITY||THE COLONY|
|WESLACO||WEST COLUMBIA||WEST TAWAKONI|
Top Green Mountain Energy Zip Codes Serviced
Green Mountain Energy Frequently Asked Questions
How can I pay my Green Mountain Energy bill?
Pay your Green Mountain Energy bill payment in any one of the following ways:
- Online Green Mountain bill pay using the options on MyAccount Green Mountain Energy login page
- One-time bill payment with Green Mountain guest pay without account login
- Automatic bill pay using Green Mountain AutoPay feature in your account
- Green Mountain Energy phone bill pay with a card or checking account by calling 833-339-0421
- In-person bill pay at CheckFreePay station locations (for residential customers) and authorized Green Mountain bill pay locations
- Mail bill payment with an enclosed bill pay coupon sent to Green Mountain Energy, P.O. Box 660305, Dallas, TX 75266-0305
Learn in-depth information about Green Mountain Energy, and view their electricity plans and rates at HomeEnergyClub.com.
Who owns Green Mountain Energy?
NRG Energy has been the parent organization which owns Green Mountain Energy since 2010. Retail electric companies in Texas including Reliant Energy, Stream Energy, Cirro Energy, and Discount Power are the sister companies of Green Mountain. Check out rates from Green Mountain and its sister companies at HomeEnergyClub.com.
How do I contact Green Mountain Energy?
You can contact a Green Mountain customer care representative on a live chat. The light company also makes an online contact form available for customers to send in their feedback. You’ll find complete information about Green Mountain, including rates, reviews from objective sources, and details about their plans on HomeEnergyClub.com.
Speak with an operator by dialing Green Mountain Energy customer service number 833-339-0421, any day from 7 am to 10 pm.
The electric company recommends calling during the following low-call traffic times to connect quickly:
- Wednesday from 11:30 am to 6 pm
- Thursday and Friday from 11:30 am to 8 pm
Does Green Mountain Energy have an app?
Green Mountain Energy app is available for Android and iOS mobile devices. You can request to transfer your account, pay bills, check the balance, manage your plan and account services, and more.
You can select options to monitor your electric usage and earn badges for increasing your green impact by choosing a renewable electricity plan.
Is Green Mountain Energy good?
Green Mountain is a good choice if you are looking for clean electricity from 100% renewable energy generation sources like wind and solar. Eco-conscious Texans can enjoy nature powered electricity without the need to have solar panels. Check customer Green Mountain Energy reviews, ratings, plan details, special rates and promo codes at HomeEnergyClub.com.
Green Mountain Energy garners excellent ratings and has a loyal customer base. Learn more about how the electric company fares by checking the Texas electricity company reviews page.
Does Green Mountain Energy require a deposit?
Green Mountain Energy does not offer pay-as-you-go electricity plans with no deposit and no credit check. When you apply for service, Green Mountain Energy depends on your creditworthiness assessment to decide whether you need to pay a deposit.
The provider may refuse to provide a connection without a deposit if your payment history reveals two or more late payments. Green Mountain’s sister company, Reliant Energy, offers no deposit prepaid electricity plans. Learn about no deposit electricity at HomeEnergyClub.com.
How do I opt out of Green Mountain Energy?
You can cancel your plan by calling the Green Mountain Energy phone number 866-785-4668.
If you have a fixed-term contract, you should notify the company 30 days in advance. Additionally, if you are terminating service before the contract ends and not canceling due to a move-out from your current residence, you will have to pay a fee in the range of roughly $100-295 as a Green Mountain Energy cancellation fee. For information on cancellation fees (called Early Termination Fees, or ETFs), review the Electricity Facts Label for Green Mountain plans at HomeEnergyClub.com.
Is Green Mountain Energy expensive?
Green Mountain Energy offers affordable electricity plans, but is generally not the cheapest electric company with the lowest electricity rates.
If you are a first-time customer that enrolled online, you may receive gift certificates and a free “smart lighting” kit to reduce your carbon footprint, and more freebies.
Where to find a Green Mt. Energy promo code for rate discount?
Visit the Green Mountain Energy profile page on HomeEnergyClub.com to see if we are featuring promo codes this month that provide instant rate reductions on Green Mountain plans. You’ll find also find exclusive promo codes which deliver special discount rates from the best electric companies in Texas on Home Energy Club.
Where to compare Green Mountain plans, rates, and reviews?
Compare energy plans that have been vetted to cut bill surprises, and learn about Green Mountain Energy special discount rates, customer satisfaction ratings, verified reviews and other in-depth information at HomeEnergyClub.com.
The Home Energy Club comparison site uses its bargaining power with electricity companies in Texas to provide you access to discount rates that are often lower than the ones you’ll find on the energy providers’ own sites for the same brands and term lengths. You can learn in-depth information about Green Mountain Energy Reviews and review objective information on over 40 other electric companies from sources such as the State of Texas, Google and Yelp.