Octopus Energy® | Rates, Plans, Reviews | 833-628-6888

Octopus Energy focuses on providing renewable energy plans. After serving over 5 million customers in nine different countries, the company has expanded its operations to the United States.

Compare the pricing of Octopus Energy plans against other leading providers on Home Energy Club to discover the ideal energy plan designed specifically for your needs.

Compare Octopus Energy Rates With Leading Texas Providers

Despite the increasing temperatures in Texas this year, energy rates have overall remained lower compared to last year.

Renewable Energy (Green Energy) Plans

Octopus Energy offers green energy plans that utilize solar, wind, and hydro energy sources.

In 2018, the company transitioned all of their customers to 100% renewable electricity without any additional charges.

Requirements for Signing up

Signing up for an Octopus Energy plan is convenient, with two options available: you may do so online via their website or by contacting their customer service team over the phone.

Like any standard electricity provider, you will be required to provide a form of identification, such as your social security number, to verify your identity as the account holder.

For guidance in selecting the most suitable energy plan for your home, it’s recommended to compare trustworthy energy providers.

Bill Pay

You can handle any Octopus Energy payments by accessing your account through their login page. They accept both debit and credit cards for your convenience.

Strategies to Lower Your Electricity Charges

In the event of an unexpected increase in your electricity consumption with Octopus Energy, explore these tips to lower your expenses:

  • Washer/Dryer: Optimize your energy efficiency by refraining from running small laundry loads; ensure your washing machine is fully loaded before initiating a cycle.
  • Home Insulation: Improve your home’s insulation by identifying and sealing any gaps or cracks in your residence.
  • LED Lighting: Reduce energy consumption and lower your energy bills by transitioning to energy-efficient LED bulbs.
  • Thermostat: Consider the installation of a smart thermostat in your home as a potential way to enhance energy savings.

Relocating, Changing Plans, and Cancellation Charges

When you’re moving, it’s essential to choose an energy plan that suits the power requirements of your new residence. Texas boasts a number of different energy providers, making the task of finding the most favorable rates appear daunting.

You can rely on our Texas Electricity Facts Label (EFL) guide as a dependable resource to assist you in pinpointing the perfect energy plan tailored to your specific preferences and needs.

To ensure a seamless transition of your Octopus plan to your new location, it’s crucial to inform them about your updated address details. This proactive step ensures you won’t encounter any interruptions in energy service when you settle into your new home.

Ideally, you should notify them of your address change at least 30 days in advance of your relocation to allow ample time for the provider to process your updated information.

Power Outages

In the event of a power outage, it’s important to reach out to the Transmission Distribution Utility (TDU or TDSP) responsible for your specific utility area in Texas. Please note that Octopus Energy operates as a retail energy provider and does not have the capability to address outages. Therefore, we advise you to contact the TDU directly to promptly address any issues.

Here are the contact details for the current Texas TDUs:

  • Oncor: 888-313-4747
  • AEP: 866-223-8508
  • CenterPoint Energy: 800-332-7143
  • Texas New Mexico Power (TNMP): 888-866-7456
  • Sharyland Utilities: 800-545-4513

Customer Service

Octopus Energy’s customer service operates on weekdays, with service hours from 9 am to 4 pm Central Time (CT).

To access your Octopus Energy account, visit their login page.

About Octopus Energy

Founded in the UK in 2016, Octopus Energy has since expanded their energy services to the United States and focuses on providing green electricity plans.

The electric company is backed by over $1 billion in funding and supported by investors like Origin Energy, Tokyo Gas, CPP Investments, and Generation.

Business Information

Octopus Energy headquarters is located in Texas at:
114 Main St
Houston, TX, 77002, United States

Top Texas Municipalities Serviced

Deregulated Cities
Fort Worth
Corpus Christi

See all deregulated cities in Texas.

Zip Codes Serviced

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Octopus Energy Frequently Asked Questions

Where to compare Octopus Energy plans, rates, and reviews?

Explore what energy providers have to offer and gain access to reliable customer reviews and ratings.

Ensure you evaluate energy rates tailored to your specific location by visiting the Home Energy Club website.

Where to find Octopus Energy promo code for discount rates?

Visit the their website to check for any valid promotional codes for this month.

How to pay my bill?

For more detailed information, please visit the Octopus Energy website, where you can find instructions on how to pay your bill.

You have the option to conveniently make online payments using a credit or debit card via their login page or choose the traditional mail method by sending a payment via check.

Is Octopus Energy a good company?

To determine Octopus Energy’s corporate reputation, consult authenticated reviews and ratings available. Furthermore, you can make comparisons by reading reviews of other leading Texas energy companies.

What is Octopus Energy?

Octopus Energy is expanding their energy services to the United States and focuses on providing green electricity plans.

Founded in the UK in 2016, the electric company is now backed by over $1 billion in funding and supported by investors like Origin Energy, Tokyo Gas, CPP Investments, and Generation.

How do I cancel Octopus Energy?

If you’re considering discontinuing your Octopus Energy service, you have the option to research discounted rates provided by other notable electricity providers through Home Energy Club.

It’s worth mentioning that if you’re relocating within a de-regulated area of Texas, you can easily transfer your service to your new address without facing any penalties.

However, if you’re not relocating and plan to switch providers before your fixed-rate term contract reaches its conclusion, please be aware that there may be an early termination fee. To determine the specific amount of this fee, please consult the details of your current plan on the provider’s website.



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