OUR Energy Rates, Plans, Reviews | 1-888-545-4687

OUR Energy is one of the smaller but growing electricity providers in Texas, offering fixed-rate energy plans.

We provide you with information from objective sources to assist you in choosing a provider. Read the OUR Energy Google’s reviews, where they have a rating of 2.9 out of 5 stars, and Better Business Bureau reviews, where they have a rating than 1.9 of 5 stars.

OUR Energy Promo Code: see if our list of exclusive electricity company promo codes features an OUR Energy promo code this month (also known as a referral code or discount coupon). Promo codes instantly reduce the Texas electricity rate you’ll pay when enrolling.

Compare the OUR Energy rates on their site to the electricity rates below, which have been vetted using TrustPlan™.

Compare OUR Energy Rates to Competitors

Our Energy Electricity Rates and Plans

OUR Energy electricity plans include fixed-rate plans with no monthly fees, with contract terms ranging from partial year to 24 months, and sometimes longer. The benefit of a fixed-rate plan is that you can enjoy the security of knowing you won’t receive a surprisingly large bill due to an increase in the cost of energy in Texas.

You can choose from straightforward plans that are a good match for a large range of energy usage levels. The OUR Energy rates are relatively competitive, though they do not offer the cheapest electricity rates in Texas.

OUR Energy Reviews & Ratings

At Home Energy Club we gather customer reviews and statistics for OUR Energy and other providers from independent sources such as the State of Texas Public Utility Commission Complaints page, the Better Business Bureau, Google and others. Check to see whether the provider’s status has improved with the BBB, where it has had a poor rating. Also, read the OUR Energy’s reviews on Google.

If you have a complaint to make with OUR Energy, you can reach out to their complaint department to see if the issue can be resolved. The complaint department can be reached at complaints@ourenergyllc.com.

Renewable Energy Plans (Green Energy)

Though OUR Energy doesn’t specialize in renewable energy, they may sometimes offer 100% green energy plans. Renewable energy plans are primarily sourced with solar and wind energy in Texas.

Often people are surprised at how large of a carbon footprint their electricity usage can leave behind. However, there are ways to take advantage of renewable energy without having to spend a large sum installing expensive solar panels on your home. Renewable energy plans offered by Texas energy providers, such as Chariot Energy, Gexa Energy and Green Mountain Energy, don’t require equipment or any investment. Check out dozens of 100% green energy plans at Home Energy Club.

Enrolling in an OUR Energy Plan

Before signing up for OUR Energy, it’s recommended that you compare electricity rates and service levels for the different major providers. You can do this easily by taking a look at the electricity plans and rates.

The OUR Energy plans have not been vetted by Home Energy Club and thus are not displayed on the site, but you can visit the OUR Energy website or speak to one of the OUR Energy service representatives to guide you through the process at 1-888-545-4687.

Depending on your payment history or credit score, you may be required to provide a deposit before starting your service. The amount of that deposit, if one is required, will be established during enrollment.

Our Energy Login and Customer Service

You can log in to your personal account via the OUR Energy Login page. From your account, you can pay your bill, review your energy usage, and access informational documents.

If you have questions or want to speak to a customer service representative about your account, call the toll-free OUR Energy customer service phone number at 1-888-545-4687. Customer service hours are Monday – Friday from 8 a.m. to 6:30 p.m.

Our Energy Bill Pay

There are many ways to pay your OUR Energy electric bill. The most efficient way is to pay digitally through the OUR Energy bill pay page that can be accessed through your account online. You can also easily pay online through the free mobile app.

As you’re reviewing your bill, it’s important to note that you can use the Smart Meter Texas website to cross-reference your power consumption each month.

If you have questions or prefer to speak with an operator, you can contact the OUR Energy customer service representatives directly. You can reach them during regular business hours (CST) via the OUR Energy phone number 1-888-545-4687 or the bill pay email address billing@ourenergyllc.com.

Moving to a New Address in Texas?

It can be a pain to line up new service if you’re moving. The OUR Energy website provides information on same-day move-ins and out-of-cycle switches.

If you are switching away from OUR Energy and are looking for an alternative electric provider, you can find some of the cheapest electricity plans in Texas by inputting your zip code in the box on this page.

Transferring or Cancelling your OUR Energy Plan

Moving to a new location can be overwhelming with a lot of details to keep track of. If you’re moving to a new home before your energy plan expires, simply transfer your service to your new location. To transfer or cancel your OUR Energy service, contact an OUR Energy customer service representative at 1-888-545-4687 or via email at customerservice@ourenergyllc.com.

Report an OUR Energy Outage

Are you experiencing an OUR Energy power outage? The fastest way to resolve the problem is to contact your local transmission and distribution utility company (TDU) directly, as OUR Energy is unable to resolve outages.

To report a power outage in Texas, please contact your local area TDU:

• Oncor: 888-313-4747
• AEP: 866-223-8508
• Centerpoint Energy: 800-332-7143
• Texas New Mexico Power (TNMP): 888-866-7456
• Sharyland Utilities: 800-545-4513

If an OUR Energy power outage in Texas occurs, you also click here to look up the power outage number to call in your area.

About OUR Energy

Based in Houston, Texas, OUR Energy has been serving Texas communities since 2009. The company’s small selection of straightforward energy rates helps to simplify the process of choosing an electricity plan.

OUR Energy Business Information

OUR Energy’s headquarters are located at:

17154 Butte Creek Rd, Suite# 250. Houston, TX 77090

If you want to sign up for a plan you can either enroll online or call 1-888-545-4687.

OUR Energy Texas Cities Serviced

Top OUR Energy Zip Codes Serviced