OUR Energy Rates, Plans, Reviews | 1-888-545-4687

OUR Energy is one of the smaller but growing electricity providers in Texas, offering fixed-rate energy plans.

We provide you with information from objective sources to assist you in choosing a provider. Read the OUR Energy Google’s reviews, where they have a rating of 2.9 out of 5 stars, and Better Business Bureau reviews, where they have a rating than 1.9 of 5 stars.

OUR Energy Promo Code: see if our list of exclusive electricity company promo codes features an OUR Energy promo code this month (also known as a referral code or discount coupon). Promo codes instantly reduce the Texas electricity rate you’ll pay when enrolling.

Compare the OUR Energy rates on their site to the electricity rates below, which have been vetted using TrustPlan™. 

Compare OUR Energy Rates to Competitors

{total} New Power Guaranteed Rates (unit of Shell Energy)

Plan NamePlan LengthRate
  • These rates are for Oncor service areas.
  • Pricing shown is based on an exact usage of 1000 kWh.

Enter your zip to enroll online or call New Power directly to help you choose a plan at 866-505-0115.

Call New Power for help

{total} Rates from 4Change Energy (affiliate of TXU)

Plan NamePlan LengthRate
  • These rates are for Oncor service areas.
  • Pricing shown is based on an exact usage of 1000 kWh.

Speak with 4Change Energy, sister company of TXU, about their trusted no-gimmick plans at 888-366-7291.

Call 4Change (888-366-7291)

{total} Reliant Energy Trusted Rates

Plan NamePlan LengthRate
  • These rates are for Oncor service areas.
  • Pricing shown is based on an exact usage of 1000 kWh.

Speak with a Reliant Energy operator for help in choosing a plan that fits your home at 833-339-0416.

Call Reliant (833-339-0416)

{total} Pulse Power Rates (owned by Shell Energy)

Plan NamePlan LengthRate
  • These rates are for Oncor service areas.
  • Pricing shown is based on an exact usage of 1000 kWh.

Speak with Pulse Power directly about their straightforward plans with a 90-Day Guarantee at 888-853-4219.

Call Pulse (888-853-4219)

{total} Payless Power No Deposit

Plan NamePlan LengthRate
  • These rates are for Oncor service areas.
  • Pricing shown is based on an exact usage of 1000 kWh.

Speak with Payless Power about their competitive “No Deposit” prepaid electricity plans at 833-926-9776.

Call Payless (833-926-9776)

*Samples above are live rates based on Oncor zone at 500, 1000 and 2000 kWh usage. Enter your zip code for rates in your area and additional companies and plans.

Our Energy Electricity Rates and Plans

OUR Energy electricity plans include fixed-rate plans with no monthly fees, with contract terms ranging from partial year to 24 months, and sometimes longer. The benefit of a fixed-rate plan is that you can enjoy the security of knowing you won’t receive a surprisingly large bill due to an increase in the cost of energy in Texas.

You can choose from straightforward plans that are a good match for a large range of energy usage levels. The OUR Energy rates are relatively competitive, though they do not offer the cheapest electricity rates in Texas.

OUR Energy Reviews & Ratings

At Home Energy Club we gather customer reviews and statistics for OUR Energy and other providers from independent sources such as the State of Texas Public Utility Commission Complaints page, the Better Business Bureau, Google and others. Check to see whether the provider’s status has improved with the BBB, where it has had a poor rating. Also, read the OUR Energy’s reviews on Google.

If you have a complaint to make with OUR Energy, you can reach out to their complaint department to see if the issue can be resolved. The complaint department can be reached at complaints@ourenergyllc.com.

Renewable Energy Plans (Green Energy)

Though OUR Energy doesn’t specialize in renewable energy, they may sometimes offer 100% green energy plans. Renewable energy plans are primarily sourced with solar and wind energy in Texas.

Often people are surprised at how large of a carbon footprint their electricity usage can leave behind. However, there are ways to take advantage of renewable energy without having to spend a large sum installing expensive solar panels on your home. Renewable energy plans offered by Texas energy providers, such as Chariot Energy, Gexa Energy and Green Mountain Energy, don’t require equipment or any investment. Check out dozens of 100% green energy plans at Home Energy Club.

Enrolling in an OUR Energy Plan

Before signing up for OUR Energy, it’s recommended that you compare electricity rates and service levels for the different major providers. You can do this easily by taking a look at the electricity plans and rates.

The OUR Energy plans have not been vetted by Home Energy Club and thus are not displayed on the site, but you can visit the OUR Energy website or speak to one of the OUR Energy service representatives to guide you through the process at 1-888-545-4687.

Depending on your payment history or credit score, you may be required to provide a deposit before starting your service. The amount of that deposit, if one is required, will be established during enrollment.

Our Energy Login and Customer Service

You can log in to your personal account via the OUR Energy Login page. From your account, you can pay your bill, review your energy usage, and access informational documents.

If you have questions or want to speak to a customer service representative about your account, call the toll-free OUR Energy customer service phone number at 1-888-545-4687. Customer service hours are Monday – Friday from 8 a.m. to 6:30 p.m.

Our Energy Bill Pay

There are many ways to pay your OUR Energy electric bill. The most efficient way is to pay digitally through the OUR Energy bill pay page that can be accessed through your account online. You can also easily pay online through the free mobile app.

As you’re reviewing your bill, it’s important to note that you can use the Smart Meter Texas website to cross-reference your power consumption each month.

If you have questions or prefer to speak with an operator, you can contact the OUR Energy customer service representatives directly. You can reach them during regular business hours (CST) via the OUR Energy phone number 1-888-545-4687 or the bill pay email address billing@ourenergyllc.com.

Moving to a New Address in Texas?

It can be a pain to line up new service if you’re moving. The OUR Energy website provides information on same-day move-ins and out-of-cycle switches.

If you are switching away from OUR Energy and are looking for an alternative electric provider, you can find some of the cheapest electricity plans in Texas by inputting your zip code in the box on this page.

Transferring or Cancelling your OUR Energy Plan

Moving to a new location can be overwhelming with a lot of details to keep track of. If you’re moving to a new home before your energy plan expires, simply transfer your service to your new location. To transfer or cancel your OUR Energy service, contact an OUR Energy customer service representative at 1-888-545-4687 or via email at customerservice@ourenergyllc.com.

Report an OUR Energy Outage

Are you experiencing an OUR Energy power outage? The fastest way to resolve the problem is to contact your local transmission and distribution utility company (TDU) directly, as OUR Energy is unable to resolve outages.

To report a power outage in Texas, please contact your local area TDU:

  • Oncor: 888-313-4747
  • AEP: 866-223-8508
  • Centerpoint Energy: 800-332-7143
  • Texas New Mexico Power (TNMP): 888-866-7456
  • Sharyland Utilities: 800-545-4513

If an OUR Energy  power outage in Texas occurs, you also click here to look up the power outage number to call in your area.

About OUR Energy

Based in Houston, Texas, OUR Energy has been serving Texas communities since 2009. The company’s small selection of straightforward energy rates helps to simplify the process of choosing an electricity plan.

OUR Energy Business Information

OUR Energy’s headquarters are located at:

17154 Butte Creek Rd, Suite# 250. Houston, TX 77090

If you want to sign up for a plan you can either enroll online or call 1-888-545-4687.

OUR Energy Texas Cities Serviced

ABILENEADDISONALAMO
ALBANYALEDOALICE
ALLENALPINEALVARADO
ALVINALVORDANDREWS
ANGLETONANSONARANSAS PASS
ARCHER CITYARGYLEARLINGTON
ARROYO CITYASPERMONTATHENS
ATLANTAAUBREYAUSTWELL
AZLEBACLIFFBAIRD
BALCH SPRINGSBALLINGERBALMORHEA
BARKSDALEBAY CITYBAYTOWN
BEDFORDBEEVILLEBELLAIRE
BELLMEADBELTONBENBROOK
BIG LAKEBIG SPRINGBISHOP
BLOOMING GROVEBONHAMBOOKER
BRACKETTVILLEBRAZORIABRECKENRIDGE
BRONTEBROOKSHIREBROWNWOOD
BUFFALOBURKBURNETTBURLESON
CAMERONCANTONCARRIZO SPRINGS
CARROLLTONCEDAR HILLCEDAR PARK
CENTERVILLECHANNELVIEWCHILDRESS
CHRISTOVALCISCOCLARENDON
CLARKSVILLECLEBURNECLIFTON
CLUTECLYDECOLLINSVILLE
COLORADO CITYCOLUMBUSCOMANCHE
COMMERCECOMSTOCKCOOPER
COPPELLCOPPERAS COVECORPUS CHRISTI
CORSICANACOTULLACRANE
CROCKETTCROSBYCROSS PLAINS
CROSSROADSCROWELLCRYSTAL CITY
CYPRESSDALLASDE LEON
DE SOTODECATURDEER PARK
DEL RIODENISONDEVINE
DIBOLLDICKENSDICKINSON
DILLEYDONNADUBLIN
DUMASDUNCANVILLEEAGLE LAKE
EAGLE PASSEARLYEASTLAND
EDENEDGEWOODEDINBURG
EDNAEDOMEGYPT
EL CAMPOELDORADOELECTRA
ELGINENNISESCOBARES
ETOILEEULESSEUSTACE
FALCON HEIGHTSFALFURRIASFARMERS BRANCH
FLINTFLOFOREST HILL
FORNEYFORT DAVISFORT STOCKTON
FORT WORTHFREEPORTFREER
FRISCOFULTONGAINESVILLE
GALENA PARKGALVESTONGATESVILLE
GEORGE WESTGOLIADGRAFORD
GRAHAMGRANBURYGRAND PRAIRIE
GRANDVIEWGRAPEVINEGUN BARREL CITY
HALLETTSVILLEHALTOM CITYHAMILTON
HAMLINHARKER HEIGHTSHARLINGEN
HASKELLHEBBRONVILLEHENRIETTA
HIDALGOHILLSBOROHITCHCOCK
HOUSTONHUBBARDHUDSON
HUMBLEHUNTINGTONHURST
HUTCHINSINGLESIDEIRAAN
IRVINGITALYJACKSBORO
JERSEY VILLAGEJEWETTJOHNSON CITY
JOURDANTONJUNCTIONKARNES CITY
KATYKAUFMANKEENE
KELLERKEMAHKENEDY
KERMITKILLEENKINGSVILLE
KNOX CITYLA FERIALA MARQUE
LA PORTELACY LAKEVIEWLADONIA
LAGUNA PARKLAJITASLAKE JACKSON
LAKE WHITNEYLAKE WORTHLAMESA
LANCASTERLAREDOLEAGUE CITY
LEAKEYLEONALEWISVILLE
LINDALELIVERPOOLLOG CABIN
LOS FRESNOSLUFKINLYTLE
MABANKMAGNOLIAMALAKOFF
MALONEMANORMANSFIELD
MARFAMATHISMC ALLEN
MC GREGORMC KINNEYMEMPHIS
MENARDMERCEDESMERKEL
MESQUITEMIDLANDMIDLOTHIAN
MILANOMILFORDMINERAL WELLS
MISSIONMONAHANSMUENSTER
MUNDAYNACOGDOCHESNASSAU BAY
NECHESNOCONANORTH RICHLAND HILLS
NORTHLAKEODEMODESSA
OLNEYORANGE GROVEOZONA
PADUCAHPAINT ROCKPALACIOS
PALESTINEPALMERPALMVIEW
PARISPASADENAPEARLAND
PEARSALLPECOSPENITAS
PERRYTONPHARRPILOT POINT
PLANOPLEASANTONPORT ARANSAS
PORT ISABELPORT LAVACAPORT MANSFIELD
PORT O CONNORPORTLANDPOTTSBORO
PRAIRE VIEWPREMONTPRESIDIO
QUANAHQUINLANQUINTANA
RACHELRAINBOWRANCHO VIEJO
RANGERRANKINRAYMONDVILLE
RED OAKREFUGIOREKLAW
RICHARDSONRICHLANDRICHLAND HILLS
RICHMONDRIO GRANDE CITYRIO HONDO
RIVIERARIVIERA BEACHROANOKE
ROBERT LEEROCKDALEROCKPORT
ROCKSPRINGSROCKWALLROMA
ROSENBERGROTANROUND ROCK
ROUND TOPROWLETTROYSE CITY
RUIDOSARULESABINAL
SAGINAWSAINT JOSALADO
SAN ANGELOSAN BENITOSAN JUAN
SAN LEONSANDIASANTA ANNA
SARGENTSEABROOKSEADRIFT
SEAGOVILLESEALYSEGUIN
SHAMROCKSHEFFIELDSHERMAN
SINTONSNYDERSONORA
SOUTH HOUSTONSOUTH PADRE ISLANDSPEARMAN
SPRINGSPRINGTOWNSPUR
STAFFORDSTAMFORDSTEPHENVILLE
SUGAR LANDSULPHUR SPRINGSSURFSIDE BEACH
SWEETWATERSYNDERTAFT
TAYLORTEMPLETERLINGUA
TERRELLTEXAS CITYTHE COLONY
THREE RIVERSTHROCKMORTONTIVOLI
TOMBALLTULETATYLER
UVALDEVANVAN ALSTYNE
VERNONVICTORIAWACO
WAXAHACHIEWEBSTERWELLINGTON
WESLACOWEST COLUMBIAWEST TAWAKONI
WESTLAKEWHARTONWHITE SETTLEMENT
WHITEWRIGHTWHITNEYWICHITA FALLS
WILLS POINTWIMBERLEYWINTERS
WOLFE CITYWOODWAYYANTIS
YORKTOWNZAPATAZAVALLA

Top OUR Energy Zip Codes Serviced

Enter your zip for rates in your area
750237709575024
761167618076063
752047743378660
750677742975219
750527708477054
752877738675074
750937758475206
761797737976028
770777602176017
761377749875063
774497502577407
750397745077573
768257700777494
770257745976039
773467501976107
761317747976051
750757868175125

 

Compare Texas electricity rates vetted to prevent billing surprises

 

 

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You should always read a plan’s EFL details to decide if it’s a fit for you, but our system does the tedious math to help you compare estimated costs. Of course, your future bill amounts will depend on your future usage.

You will find a widget on Home Energy Club which fetches your home’s energy usage data from Smart Meter Texas (SMT) and runs calculations of the rate structures of energy plans to help you conveniently estimate the cost of energy plans you are considering, based on your prior 12 months of energy usage as reported by SMT.

In one of the text panels of the widget, you will see an authorization button. By checking the permission box above the fields in which you enter your name and email address, and clicking on the authorization button, you are authorizing Smart Meter Texas to provide us with your location’s energy usage information so that our system can run cost calculations. It’s important to note that errors can occur when developing and running calculations, and the Company does not guarantee that its cost numbers are correct. You should always read the Electricity Facts Label (EFL) for each energy plan you are considering before enrolling, and make an independent decision on whether the plan is an appropriate fit for your home based on your own calculations and all the information disclosed by energy providers in the EFL.

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