Reliant Energy is one of the oldest and most trusted electric companies in Texas. Compare Reliant electricity plans and rates which have been vetted with our TrustPlan™ process.
Reliant’s highly-rated operators are well trained and can help you choose the correct plan for your home based on your energy usage patterns. Some Reliant energy plans are only available by calling the special Reliant phone number below, and some plans on Home Energy Club are not found on Reliant’s site.
For expert help in choosing the best plan for your home, call a Reliant operator (English/Spanish) direct at 866-928-1998.
Reliant Energy Plans in Houston
Call Reliant directly for all plans at 866-928-1998.
Get Reliant expert help by phone
Reliant Energy Plans in Dallas
Call Reliant directly for their full range of plans at 866-928-1998.
Energy plans from Reliant and other brands have rates that are changing more frequently, as rates are impacted by the volatile price of natural gas and the high demand caused by the extreme weather we have been getting in Texas.
Reliant Energy Reviews & Ratings
We have compiled Reliant Energy Reviews from independent review sites, the Better Business Bureau, the State of Texas Public Utility Commission Complaints Statistics and other review sources.
In total, we have gathered about 5,000 customer reviews from Reliant Energy’s customers.
We use this information along with our Home Energy Club/Amazon customer rating survey results to determine a Home Energy Club (HEC) rating for Reliant Energy.
Reliant Energy was rated 4.56 / 5 based on over 5,000 Reliant Energy customer reviews and the Home Energy Club ratings system
Reliant Energy Customer Ratings
Reliant has good to exceptional ratings on the reviewed categories. Reliant received a score of over 4.5 in four of the five categories.
Reliant Energy Customer Reviews
To see all of Reliant’s customer reviews please visit our Reliant Energy Reviews page.
Compare the Best Reliant Energy Plans and Rates
While Reliant may not be the cheapest electric company or always have the best electricity rates, it is one of the most trustworthy and customer-driven light companies in Texas. Reliant Energy is sensitive to your needs for straight-forward electricity rates, and your power to choose both from traditional and renewable “green” energy sourced with wind and solar energy.
Reliant has a variety of plans to fit your budget, home and lifestyle, including:
- Fixed rate plans, which have locked-in rates for up to 36 months and produce more predictable bills
- Free Reliant electricity plans, such as the Reliant Truly Free Nights and Reliant Truly Free Weekends plans
- Flex plans, which have no long-term contracts and no early cancellation fees
- Prepaid energy plans with no deposit electricity, to pay for the amount of energy that you need (offered periodically)
Speak with a Reliant Energy operator for expert help in choosing a plan (English or Spanish) at 866-735-1218.
Reliant Energy tailors its electricity plans to suit your individual needs, offering an array of products and services that will make your home more energy-efficient. As a leading electric company that understands the attraction of predictable bills, Reliant Energy Texas plans include a large number of fixed Texas electricity rates.
Reliant Electricity Flex Plan
If you aren’t looking for a long-term contract, you can sign up for a Reliant Clear Flex Plan with no cancellation fees.
It’s best to call a Reliant operator to enroll in this plan because it includes a variable rate, which can spike during extreme weather periods. The Reliant phone number is 866-735-1218. Home Energy Club does not offer online enrollment in variable rate plans because we feel it’s important you speak to the energy provider’s operator about the risk of variable rates.
These plans are helpful if you are in a short transition between houses or apartments, or you wish to need electricity for a brief time for another reason. Here are the features:
- Month to month rates
- No contract commitment
- No cancellation fees
Reliant Energy Prepaid Power Plan
Reliant offers prepaid electricity plans, which are pay-as-you-go plans that offer no deposit electricity, with no credit check, instant approval, no ID required, and no contract.
If you are looking for no credit check apartments in Texas, Reliant’s no deposit energy plan may be a fit for you. Call the Reliant phone number to enroll in this plan. The plan includes:
- No deposit
- No credit check
- Prepay for the electricity you use
- Receive low-balance alerts via text or email
- Month to month rates
Reliant Flextra Credits Plan (with Free Electricity)
You can gain a very low rate from Reliant’s free electricity plans depending on your home’s energy usage patterns.
Be sure to review the Electricity Facts Label for each plan for details on the cost of non-free hours and the monthly base charges. Also, access your smart meter usage data at Smart Meter Texas to view your home’s energy usage patterns, and confirm that you don’t use much energy in expensive non-free hours.
100% free electricity on two highest-usage days a week:
- Includes a bill credit in three months that you choose
- 100% solar power with fixed rate
Affordable Reliant Electricity Rates in Texas Cities
Reliant energy rates are affordable in all areas of Texas, so review our Reliant Energy Houston rates and Reliant Energy Dallas rates, and rates for other cities. If you’re moving to Houston or Dallas, review our most popular searches for items related to Houston electricity and Dallas electricity, such as EV charging stations, electricity rates, and electricity related products and services. Reliant periodically offers a special rate for EV owners.
Find your city in our table below of the largest cities in Texas.
If your city isn’t in the list, just enter your zip code in one of the zip code boxes on this page and compare low electricity rates in your area.
Reliant Energy’s Electricity by Zip Codes Serviced
Reliant Energy Utility Service Areas in Texas
There are six TDSPs serviced by Reliant in the deregulated zones of Texas, including Centerpoint Energy, Oncor Electric Delivery, Texas-New Mexico Power, Sharyland, and AEP Texas North and AEP Texas Central.
Reliant Energy Promo Codes
Check to see if a Reliant Energy promo code, discount code, coupon code or referral code is featured this month on our Texas electricity promo codes page. These codes allow you to access discount rates.
Reliant Renewable Energy (Green Energy) Plans
Reliant’s Texas renewable energy (green energy) plans include solar and wind sourcing. Also, you help to rid the grid of fossil energy with these 10 painless ways to cut your CO2 and save money doing it.
Solar Energy with No Panels Required
Solar energy offers a bright future, and you don’t need rooftop solar panels to enjoy the benefits. During the day, solar farms collect solar energy and convert it into electrical energy that is then sent to the grid, which then powers your home. See Reliant’s 100% solar plans.
Clean Wind Energy from Texas
Wind energy doesn’t harm the environment, as it is a product of wind turbines harnessing the wind. It’s Texas wind energy from a Texas electricity provider, so you’re also supporting your state’s economy. Check out Reliant’s 100% wind plans. By helping to reduce CO2 with renewable energy, you’re helping the planet.
Moving to Texas?
Check out our Moving to Texas Guide if you’re moving to the state and learn how to control your energy cost by saving energy in the heat of a Texas summer. To help protect you from bill surprises caused by gimmicky plans, Home Energy Club vets each plan displayed on the site by using the TrustPlan™ process.
Requirements to Start Service and Reliant Energy Renewals
Sign up or renew your energy contract with Reliant Energy online, or call the Reliant phone number at 866-735-1218. Depending on your credit score or payment history, energy companies in Texas such as Reliant Energy require a deposit from you before starting your service. They will calculate the required deposit amount when you enroll and refund your deposit once you have made 12 consecutive, on-time electric bill payments.
For new service, you’ll need to provide some form of personal identification — such as your driver’s license, identification document, or other acceptable forms of ID — to verify that a service is being opened in your name.
Be sure to now allow your energy contract to expire without either renewing it or switching to a new plan or electric company. If you allow your contract to expire, you may be placed on a default rate that’s more expensive until you renew or switch.
If you leave Reliant Energy, they will use your deposit to pay your final bill and return the balance to you as a check in the mail. However, they will not refund your deposit if you satisfied its requirement with a surety bond.
Reliant Energy Phone Number, Login and Customer Service
Check out the Reliant customer service page for answers to all your questions, or chat with one of their agents online 24/7 in English or Spanish. Alternatively, if you have a question or problem, call a customer service agent at the Reliant phone number, 866-735-1218. And check out the Reliant app for convenient access to energy plan information. Go to the Reliant Energy login page to access your account.
You can also sign up at any of their Reliant Energy Texas retail locations.
Reliant Energy Bill Pay
Reliant bill pay is convenient, with easy-to-read billing and payment options that include paperless billing, automatic payment options, and average billing. Use the Reliant electricity bill estimator to calculate how much you’ll have to pay for Reliant electricity before you move into a new home. Just type a few details into the estimator, and you’ll see what your energy bill will look like. Use the Reliant login link above for billing information.
Sign up for average billing, and you can pay an average amount instead of bills that vary according to the season: sometimes high, sometimes low.
Tips to Lower Your Reliant Energy Bill
Does your monthly electricity bill seem too high? If so, there are many ways to cut your electricity bill. First, learn how to calculate energy costs for appliances you use. Then check out tips to improve how you use your appliances, HVAC system, lights, and so on:
- Do larger loads of washing in cold water to reduce your energy usage.
- Replace your refrigerator with one that has an ENERGY STAR® logo.
- Regularly change or replace your AC’s air filter so that it works more efficiently.
- Change your light bulbs to energy-efficient LED bulbs.
- Avoid comparison websites that are loaded with gimmick plans which cause bill surprises, such as Power to Choose Texas.
Check our energy promo codes page for availability of a Reliant EnergyTexas promo code. You will also find electricity promo codes for other top energy providers which provide a discount off the rates of electric companies on their websites.
Switching, Moving In, Moving Out, and Cancellation Fees
Switching plans and finding the right electricity provider with the cheapest Texas energy rates can be a difficult decision to make.
Reading the Electricity Facts Label is Key to Choosing the Right Plan
Learn how to review the Electricity Facts Label for each plan using our guide to confirm that the average rate you’ll pay meets your expectation. If you wish to make convenient side by side comparisons of Reliant plans and rates, use the Texas plans “Compare Table” on our home page in the filter section (click the “Compare Plans” button). See our guide for Smart Meter Texas to conveniently access your home’s usage information; after reading the guide, go directly to Smart Meter Texas.
How to Cancel Reliant Energy Service
If you are canceling your service, you can find plans from other electricity providers by zip code below. If you are searching for an electric company near you online, see the list of cities serviced by Reliant to assist you. You may find the company mentioned sometimes as Reliant Energy, Reliant Electricity and Reliant Power in online information.
Transferring Your Reliant Electricity Plan
Moving to a new home is a busy time. Reliant makes transferring your energy plan one less thing for you to worry about. If you are relocating before your plan expires, you don’t have to cancel your plan; they will transfer it to your new address.
Report a Reliant Energy Power Outage
Transmission and Delivery Service Providers (TDSPs) — also called Transmission and Distribution Utilities (TDUs) — such as Centerpoint Energy and Oncor in Texas, are regulated utility companies that transmit electricity and maintain the power lines and all electrical infrastructure necessary to transfer the power you buy from Reliant to your home. Retail electricity providers (REPs) don’t correct outages. So, when you have an electricity outage, kindly contact your TDU to resolve the issue. See our handy Texas Electricity Glossary to help you understand the industry terminology when reading about electricity and outages.
If you wish to report an electricity outage, please contact your local area TDSP:
- Oncor: 888-313-4747
- AEP: 866-223-8508
- Centerpoint Energy: 800-332-7143
- Texas New Mexico Power (TNMP): 888-866-7456
- Sharyland Utilities: 800-545-4513
About Reliant Energy
Reliant Energy is one of the largest electric companies in Texas with over 1 million residential customers. Reliant provides Houston electricity and Dallas electricity, and services all deregulated Texas cities with electricity. The electric company is one of the two most established brands in the state, and Reliant has award-winning customer service and innovative products that appeal to a broad spectrum of customers.
Reliant Energy Business Information
Reliant Energy’s headquarters for Texas are located in:
910 Louisiana Street, Houston, TX, 77002
You can reach their corporate headquarters at 713-207-1111.
If you want to sign up for a plan you can either enroll online or call 866-735-1218.
Reliant Energy Frequently Asked Questions
We like to address commonly asked questions that customers ask about Reliant and other brands. Below are answers we hope you’ll find helpful. Let us know your questions.
How much is Reliant Energy’s deposit?
The amount of a Reliant Energy deposit may depend on the plan you select and credit considerations. Visit HomeEnergyClub.com for full info on Reliant deposits, rates and plans.
To avoid paying a Reliant deposit, you may qualify by submitting one of the following:
- Letter of Guarantee from a current customer of Reliant Energy. To request a form, call 866-735-1218.
- Letter of Credit from your current electric company.
- Senior citizen exemption if you are over 65 years old.
- Indigent status based on medical considerations based on a certification letter.
- Family violence victim as established by a waiver from the Texas Council on Family Violence.
- Pay-as-you-go plans do not require a deposit.
Read helpful information about “no deposit” electricity at Home Energy Club.
Does Reliant Energy give senior discounts?
Reliant Energy does have programs for senior citizens:
- Customers who meet low income requirements can receive summer discounts on electricity.
- For details about senior citizen discounts, call 866-735-1218.
- Reliant Energy does not disconnect electricity service for senior citizens.
Learn about discount electricity plans in Texas at HomeEnergyClub.com.
Is Reliant’s free nights worth it?
Whether Reliant’s free night time of use electricity plan is a good deal for you depends specifically on your electricity usage patterns.
- If you burn almost all of your energy when the electricity is free of charge, the “free nights’ plan will likely save you money.
- Rates for non-free periods are usually expensive, so you must read the time-of-use pricing details for each plan.
- See the Electricity Facts Label for Reliant’s energy plans to determine if a specific plan is a good fit for your home.
Learn about free electricity plans, including Reliant’s “Truly Free” plans, at HomeEnergyClub.com. Or call Reliant directly for details at 866-735-1218.
Is Reliant Energy cheap?
Compare Reliant Energy rates at HomeEnergyClub.com. Their rates may not be the cheapest, but they are affordable in Houston, Dallas and other top cities in Texas. Reliant services over 1 million customers in Texas.
- Note that cheap energy plans are not necessarily the best plans, as they may include gimmicks which cause bill surprises.
- Reliant Energy’s rates and plans are transparent and gimmick free.
- Reliant’s “Truly Free Nights” and “Truly Free Weekends” plans are very cheap if you use a high percentage of your electricity during the “free” hours.
For more info on Reliant Energy reviews, rates and free electricity plans, visit Home Energy Club. Call Reliant to discuss their energy rates for your home at 866-735-1218.
Is Reliant Energy a good company?
Learn in-depth information about Reliant Energy at HomeEnergyClub.com to decide whether it is a good company.
- Industry awards, Better Business Bureau ratings, customer reviews and surveys show that Reliant Energy is considered to be one of the very best electric companies in Texas.
- Reliant was awarded an Elite Award for customer experience execution and results, a MaritzCX for customer service, and the Temkin Group CX Excellence Award for customer experience and sustainability.
- The company consistently has a high rating in Google based on over 3,000 Reliant reviews.
Check Reliant Energy certified customer reviews on Home Energy Club.
What is the best electricity plan from Reliant Energy?
As you’ll find on HomeEnergyClub.com, Reliant Energy offers different types of plans to fit your budget, home and lifestyle.
The following are the best electricity plans Reliant Energy offers:
Free Electricity Plans
Reliant has “Free Electricity Plans” like the Reliant Truly Free Nights and Reliant Truly Free Weekends Plans. These plans offer free electricity on specific days and times. You can take advantage of free electricity times by performing your most energy-consuming tasks, or running your most electricity-consuming appliances or electronics during these periods.
Prepaid Energy Plans with No Deposit Electricity
With no-deposit prepaid energy plans you only pay for the amount of energy that you actually need.
Secure Advantage Electricity Plans
These types of plans have locked-in rates for up to 36 months, which result in more predictable bills.
Month-to-month Electricity Plans
These plans don’t have a long-term contract and there are no early cancellation fees.
For vetted Reliant energy plans and objective information on Reliant Energy, visit Home Energy Club. Or speak with a Reliant operator at 866-735-1218.
What is the Reliant Energy phone number to call and business hours?
Reliant Energy chat agents are available online 24 hours a day, 7 days a week.
- Reliant’s phone number to reach a customer care agent in English or Spanish is 866-735-1218.
- Customers can view their account details on the Reliant app, or go to the Reliant Energy login page to sign in.
You’ll find full contact information and links to key Reliant website pages on HomeEnergyClub.com.
What is the best prepaid electric company?
Reliant Energy and Payless Power are considered to be the best prepaid electric companies based on surveys by HomeEnergyClub.com, where you’ll find special discount rates.
- Reliant offers the “Reliant Pay as you Go” plan, but the electric company’s prepaid plans may be suspended periodically due to the coronavirus pandemic, or may only be offered during certain zones during this time.
- Payless Power is a reputable energy provider that is continuing to offer prepaid plans through the pandemic.
For rates and reviews on Texas electric companies offering no-deposit prepaid plans, visit Home Energy Club.
How long does it take to get power turned back on during an outage?
Energy providers such as Reliant Energy do not correct power outages. Transmission and Distribution Utilities (TDUs) in Texas transmit electricity, read meters and are responsible for turning your power back on. Here’s some helpful links:
- The amount of time for correcting outages will vary, but you can read the HomeEnergyClub.com guide to learn who to call to get your power turned back on in case of an outage.
- View power outage tracking maps at Centerpoint in Houston and Oncor in Dallas.
Is NRG and Reliant the same company?
NRG is the parent company of Reliant Energy. NRG is also the parent of Green Mountain Energy, Cirro Energy, Discount Power, Xoom Energy, Stream Energy and Direct Energy.
Does Reliant Energy charge late fees?
Like every major energy provider, Reliant Energy charges late fees to customers who don’t make their bill payments on time. Here’s some info that may be helpful:
- It’s possible to get a payment extension, and if granted, customers are allowed extra time without having their electricity disconnected.
- Potential fees include 5% late fees, a disconnection fee (if a disconnection occurs) and a disconnect recovery fee.
You’ll find details about Reliant energy plans, rates and reviews at HomeEnergyClub.com.
Where to learn about Reliant Energy plans, rates, and reviews?
You can choose from vetted energy plans to cut bill surprises, view special discount rates, and learn about Reliant Energy’s customer satisfaction based on verified reviews on HomeEnergyClub.com.
- The consumer advocate and comparison site uses its bargaining power with electric companies to deliver rates that are lower than the ones you’ll find on the energy provider sites for the same brands and term lengths.
- You can learn in-depth information about Reliant Energy and read thousands of verified reviews, ratings, and complaint statistics for over 40 electric companies from objective sources such as the BBB, State of Texas, and Google and Yelp.
For special rates, reviews and objective information about Reliant Energy, visit Home Energy Club.
How do I find a Reliant Energy promo code to get a discount on rates?
Here’s how to find promo codes for Reliant Energy and other top energy providers on HomeEnergyClub.com:
- Visit the Reliant Energy Texas profile page on HomeEnergyClub.com to see if the comparison site is featuring promo codes that deliver instant rate reductions on Reliant plans.
- Also visit the site’s electricity promo code page for exclusive codes from many of the best electric companies in Texas.
