Review Reliant electricity plans and rates which have been vetted with our TrustPlan™ process, and use our guides below to help you choose the right energy plan for your home. Reliant Energy is one of the oldest and most trusted electric companies in Texas.
Call a Reliant operator direct at 833-339-0419. You’ll find in-depth details on each Reliant electricity rate by clicking on the plan name in the rate tables below.
About Reliant Energy
Reliant Energy is one of the largest electric companies in Texas with over 1 million residential and business customers, providing Houston electricity and Dallas electricity, and servicing all de-regulated Texas cities. As the electric company with the most established brand in Texas electricity, Reliant provides you with award-winning customer service and innovative products.
While Reliant may not be the cheapest electric company or always have the best electricity rates, it is one of the most trustworthy and customer-driven light companies in Texas. Reliant is sensitive to your needs for straight-forward electricity rates, and your power to choose both from traditional and renewable “green” energy sourced with wind and solar energy.
Reliant has a variety of plans to fit your budget, home and lifestyle, including:
- Free electricity plans, such as the Reliant Truly Free Nights and Reliant Truly Free Weekends plans
- Prepaid energy plans with no deposit electricity, to pay for the amount of energy that you need
- Secure Advantage plans, which have locked-in rates for up to 36 months and more predictable bills
- Month-to-month plans, which have no long-term contract and no early cancellation fees
Call Reliant’s operators directly for help at 833-339-0416.
3 Reliant Energy Plans & Rates
Call Reliant directly at 833-339-0416.
3 Reliant Energy Plans & Rates in Houston
Call Reliant directly at 833-339-0416.
3 Reliant Energy Plans & Rates in Spring
Call Reliant directly at 833-339-0416.
3 Reliant Energy Plans & Rates in Dallas
Call Reliant directly at 833-339-0416.
3 Reliant Energy Plans & Rates in Forth Worth
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3 Reliant Energy Plans & Rates in Arlington
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The company tailors its Reliant electricity plans to suit your individual needs, offering an array of products and services that will make your home more energy-efficient. As a leading electric company that understands the attraction of predictable bills, Reliant Energy Texas plans include a large number of fixed Texas electricity rates.
Reliant No Deposit Electricity
If you aren’t looking for a long-term contract, you can sign up for a monthly plan with no cancellation fees. Also, look for prepaid electricity plans, which are pay as you go plans that offer no deposit electricity, with no credit check, instant approval, no ID required, and no contract. Call Reliant phone number 833-339-0416 to ask about their no deposit plans.
If you are looking for no credit check apartments in Texas, a no deposit energy plan may be a fit for you. Please note that we do not necessarily display all energy provider plans on our site, as we only show plans that meet our vetting criteria; most non-fixed rate plans are more apt to create billing surprises and are not displayed.
Reliant Energy Truly Free Electricity Plans
Reliant calls its free plans “truly” free because, unlike the free electricity plans of some other energy providers, Reliant’s plans do not include TDU delivery charges in the free hours. You can gain a very low rate from Reliant’s free electricity plans depending on your home’s energy usage patterns.
Be sure to review the Electricity Facts Label for each plan for details on the cost of non-free hours and the monthly base charges. Also, access your smart meter usage data at Smart Meter Texas to confirm your energy usage patterns, and confirm that you don’t much energy in expensive non-free hours.
Reliant Truly Free Nights Plan + free Google Home Hub: 100% free electricity each night, 8 p.m. to 6 a.m., a fixed daytime energy charge and a Google Home Hub at no cost:
- Google Nest Hub worth $129 with natural voice commands
- Daytime rate fixed for term length
- Great for using power-hungry appliances or electronics, running a pool pump or charging an electric vehicle at night.
Reliant Truly Free Weekends Plan + free Google Home Hub: 100% free electricity each weekend from Friday 8 pm to Sunday midnight, a fixed weekday energy charge and a Google Hub at no cost:
- Google Nest Hub, valued at $129 to manage your Reliant account and handle daily tasks
- Weekday rate is fixed for 12 months
- Designed for homeowners who use a high percentage of electricity on weekends
Affordable Reliant Electricity Rates in all Texas Cities
Reliant energy rates are affordable in all areas of the Texas, so review our Reliant Energy Houston rates and Reliant Energy Dallas rates, and rates for other cities. If you’re moving to Houston or Dallas, review our most popular searches for items related to Houston electricity and Dallas electricity, such as EV charging stations, electricity rates, and electricity related products and services.
Renewable Energy (Green Energy) Plans
Reliant’s Texas renewable energy (green energy) plans include solar, wind, and EcoShare plans. You can cut your personal carbon emissions with a green energy plan to help safeguard the planet from climate change. You’ll be surprised at how much CO2 pollution is produced in relation to fossil-sourced energy plans, and you can cut your electricity bill while going green because some green energy plans have cheap electricity rates in Texas.
Solar Energy with No Panels Required
Solar energy offers a bright future, and you don’t need rooftop solar panels to enjoy the benefits. During the day, solar farms collect solar energy and convert it into electrical energy that is then sent to the grid, which then powers your home. See Reliant’s 100% solar plans.
Clean Wind Energy from Texas
Wind energy doesn’t harm the environment, as it is a product of wind turbines harnessing the wind. It’s Texas wind energy from a Texas electricity provider, so you’re also supporting your state’s economy. Check out Reliant’s 100% wind plans.
EcoShare plans also support conservation and environmental projects throughout Texas. The additional small amount charged to your monthly energy bill will go to EarthShare of Texas and toward buying carbon offsets. By helping to reduce CO2 with renewable energy initiatives, you’re helping the planet.
Moving to Texas? Reliant Energy Services and Products Can Help
If you are moving to Texas and wondering how to control your energy cost in the heat of summer, Reliant isn’t just the light company that sells energy. They are an energy company that offers you the ability to control your cost of electricity while keeping your home comfortable.
Reliant provides you with smart products to compliment your preferred energy plan. Smart Home with Google Nest allows you to complete daily tasks while managing your Reliant account through natural voice commands. A Nest Learning thermostat will adjust your AC when you’re away, creating energy savings.
Reliant is the electricity provider that not only supplies the power to keep your home comfortable at all times, but also offers top-of-the-line care from its HVAC professionals. Whether you need a new system installed, repairs to your HVAC unit, or an AC tuneup, Reliant can help.
Keeping your home safe has become one of their top priorities, and all Reliant home security packages have around-the-clock professional monitoring. Have your security set up according to your needs, and with the Reliant Connect app, you’ll be able to observe your home wherever you are.
Requirements to Start Service and Reliant Energy Renewals
Sign up or renew your energy contract with Reliant Energy online, or call the Reliant phone number at 833-339-0416. Depending on your credit score or payment history, energy companies in Texas such as Reliant require a deposit from you before starting your service. They will calculate the required deposit amount when you enroll and refund your deposit once you have made 12 consecutive, on-time electric bill payments.
For new service, you’ll need to provide some form of personal identification — such as your driver’s license, identification document, or other acceptable forms of ID — to verify that a service is being opened in your name.
If you leave Reliant Energy, they will use your deposit to pay your final bill and return the balance to you as a check in the mail. However, they will not refund your deposit if you satisfied its requirement with a surety bond.
Reliant Energy Phone Number, Login and Customer Service
Check out Reliant’s customer service page for answers to all your questions, or chat with one of their agents online 24/7 in English or Spanish. Alternatively, if you have a question or problem, call a customer service agent at 833-339-0416. And check out the Reliant app for convenient access to energy plan information. Go to the Reliant Energy login page to access your account.
You can also sign up at any of their Reliant Energy Texas retail locations.
Reliant Energy Bill Pay
Reliant bill pay is convenient, with easy-to-read billing and payment options that include paperless billing, automatic payment options, and average billing. Use Reliant’s bill estimator to calculate how much you’ll have to pay for Reliant electricity before you move into a new home. Just type a few details into the estimator, and you’ll see what your energy bill will look like. Use the Reliant login link above for billing information.
Tips to Lower Your Reliant Energy Bill
Does your monthly electricity bill seem too high? If so, there are many ways to cut your electricity bill. Here are a few tips to improve how you use your appliances, HVAC system, lights, and so on:
- Do larger loads of washing in cold water to reduce your energy usage.
- Replace your refrigerator with one that has an ENERGY STAR® logo.
- Regularly change or replace your AC’s air filter so that it works more efficiently.
- Change your light bulbs to energy-efficient LED bulbs.
- Avoid comparison websites that are loaded with gimmick plans which cause bill surprises, such as Power to Choose Texas.
Check our energy promo codes page for availability of a Reliant Energy promo code. You will also find electricity promo codes for other top energy providers which provide a discount off the rates of electric companies on their websites.
Reliant Energy Reviews & Ratings
See our Reliant Energy reviews from independent sources. On the Better Business Bureau’s website, where Reliant has an “A” rating, customers have posted some Reliant Energy reviews. Also, see the Texas PUC information on Reliant and other electric companies.
Home Energy Club tries to provide you with objective information, so it’s important to note that generally speaking, customers who post energy company reviews are doing so because they’ve had a negative experience, not a positive one, and every provider has some customer complaints. Also, keep in mind that Reliant has over 1 million customers.
Switching, Moving In, Moving Out, and Cancellation Fees
Switching plans and finding the right electricity provider with the cheapest Texas energy rates can be a difficult decision to make.
Reading the Electricity Facts Label is Key to Choosing the Right Plan
Learn how to review the Electricity Facts Label for each plan using our guide to confirm that the average rate you’ll pay meets your expectation. If you wish to make convenient side by side comparisons of Reliant plans and rates, use the Texas plans “Compare Table” on our home page in the filter section (click the “Compare Plans” button). See our guide for Smart Meter Texas to conveniently access your home’s usage information.
How to Cancel Reliant Energy Service
If you are cancelling your service, you can find plans from other electricity providers by zip code below. If you are searching for an electric company near me online, see the list of cities serviced by Reliant below to assist you. You may find the company mentioned sometimes as Reliant Energy, Reliant Electricity and Reliant Power in online information.
Transferring Your Reliant Electricity Plan
Moving to a new home is a busy time. Reliant makes transferring your energy plan one less thing for you to worry about. If you are relocating before your plan expires, you don’t have to cancel your plan; they will transfer it to your new address.
Report a Reliant Energy Power Outage
Transmission and Delivery Service Providers (TDSPs) — also called Transmission and Distribution Utilities (TDUs) — such as Centerpoint Energy and Oncor in Texas, are regulated utility companies that transmit electricity and maintain the power lines and all electrical infrastructure necessary to transfer the power you buy from Reliant to your home. Retail electricity providers (REPs) don’t correct outages. So, when you have an electricity outage, kindly contact your TDU to resolve the issue. See our handy Texas Electricity Glossary to help you understand the industry terminology when reading about electricity and outages.
If you wish to report an electricity outage, please contact your local area TDSP:
- Oncor: 888-313-4747
- AEP: 866-223-8508
- CenterPoint Energy: 800-332-7143
- Texas New Mexico Power (TNMP): 888-866-7456
- Sharyland Utilities: 800-545-4513
Reliant Energy: Common Questions People Ask
We like to address commonly asked that customers ask about Reliant and other brands. Below are answers we hope you’ll find helpful. Let us know your questions.
How much is Reliant Energy’s deposit?
The amount of a Reliant Energy deposit may depend on the plan you select and credit considerations.
To avoid paying a deposit, you may qualify by submitting one of the following:
- Letter of Guarantee from a current customer of Reliant Energy. To request a form, call 833-339-0416.
- Letter of Credit from your current electric company.
- Senior citizen exemption if you are over 65 years old.
- Indigency based on medical considerations based on a certification letter.
- Family violence victim as established by a waiver from the Texas Council on Family Violence dated within the most recent 12 months.
- Pay as you go plans do not require a deposit, but you must have a balance of at least $50 to start and maintain service.
Does Reliant Energy give senior discounts?
Reliant Energy does not disconnect electricity service for senior citizens. For details, call 833-339-0416. Also, customers who meet low income requirements can receive summer discounts on electricity.
Is Reliant’s free nights worth it?
Whether Reliant’s free night time of use electricity plan is a good deal for you depends specifically on your electricity usage patterns. If you burn almost all of your energy during the periods when the electricity is free of charge, the “free nights’ plan is likely a good choice for you.
Is Reliant Energy cheap?
Reliant energy rates are generally not the cheapest, but they are affordable in Houston, Dallas and other top 20 cities in Texas. Cheap energy plans are not necessarily the best plans, as they may include gimmicks which cause the actual cost to be high. Reliant Energy’s rates and plans are transparent and gimmick free,
Reliant’s “Truly Free Nights” and “Truly Free Weekends” plans are very cheap if you use a high percentage of your electricity during the “free” hours. Reliant services over 1 million customers in Texas.
Is Reliant Energy a good company?
Industry awards, Better Business Bureau ratings and surveys show that Reliant Energy is considered to be one of the very best electric companies in Texas. Reliant was awarded an Elite Award for customer experience execution and results, a MaritzCX for customer service, and the Temkin Group CX Excellence Award for customer experience and sustainability. The company has received an “A+” BBB rating. Reliant has a 4.5 rating in Google reviews based on over 3,000 reviews.
Reliant Energy Customer Ratings (Home Energy Club/Amazon Survey, based 1 to 5 rating):
- Customer service: 4.7
- Plans and pricing: 3.8
- Billing: 4.7
- Trust and transparency: 4.8
- Overall satisfaction: 4.6
What is the Reliant Energy phone number to call and business hours?
Reliant Energy chat agents are available online 24 hours a day, 7 days a week. Reliant’s phone number to reach a customer care agent in English or Spanish is 833-339-0416. Also, customers can view their account details on the Reliant app, or go to the Reliant Energy login page to sign in.
What is the best prepaid electric company?
Reliant Energy and Payless Energy are considered to be the best prepaid electric companies.
Reliant offers the “Reliant Pay as you Go” plan, but all of the electric company’s prepaid plans have been suspended during the coronavirus pandemic, and may only be offered during certain zones during the remainder of 2020. The State of Texas Public Utility Commission has ordered that electric companies cannot disconnect customers during the pandemic, and the prepaid electric companies wishes to limit the possibility of having to disconnect prepaid customers who can’t fund their accounts due to financial stress.
How long does it take to get power turned back on during an outage?
Energy providers such as Reliant Energy do not correct power outages. Transmission and Distribution Utilities (TDUs) in Texas transmit electricity, read meters and are responsible for turning your power back on. The amount of time will vary depending on the circumstances, but you can see our guide to learn who to call to get your power turned back on. View power outage tracking maps at Centerpoint in Houston and Oncor in Dallas.
Is NRG and Reliant the same company?
NRG is the parent company of Reliant Energy. NRG is also the parent of Green Mountain Energy, Cirro Energy, Discount Power and Xoom Energy.
Does Reliant Energy charge late fees?
Like every major energy provider, Reliant Energy charges late fees to customers who don’t make their bill payments on time. It’s possible to get a payment extension, and if granted, customers are allowed extra time without having their electricity disconnected. Potential fees include 5% late fees, a disconnection fees (if a disconnection occurs) and a disconnect recovery fee.
3 Best Reliant Energy Plans
|Average Monthly Usage|
|Truly Free Nights 12||16.6¢||15.2¢||14.5¢||12 Months||Fixed||$150||5%|
|Secure Advantage 24||13.1¢||10.7¢||10.5¢||24 Months||Fixed||$295||5%|
|Truly Free Weekends 12||14.5¢||14.1¢||13.9¢||12 Months||Fixed||$150||5%|
Reliant Energy Texas Cities Serviced
|BIG LAKE||BIG SPRING||BISHOP|
|CARROLLTON||CEDAR HILL||CEDAR PARK|
|COPPELL||COPPERAS COVE||CORPUS CHRISTI|
|DE SOTO||DECATUR||DEER PARK|
|FALCON HEIGHTS||FALFURRIAS||FARMERS BRANCH|
|FORNEY||FORT DAVIS||FORT STOCKTON|
|GRANDVIEW||GRAPEVINE||GUN BARREL CITY|
|JERSEY VILLAGE||JEWETT||JOHNSON CITY|
|KNOX CITY||LA FERIA||LA MARQUE|
|LA PORTE||LACY LAKEVIEW||LADONIA|
|LAGUNA PARK||LAJITAS||LAKE JACKSON|
|LAKE WHITNEY||LAKE WORTH||LAMESA|
|MC GREGOR||MC KINNEY||MEMPHIS|
|NECHES||NOCONA||NORTH RICHLAND HILLS|
|PORT ISABEL||PORT LAVACA||PORT MANSFIELD|
|PORT O CONNOR||PORTLAND||POTTSBORO|
|RICHMOND||RIO GRANDE CITY||RIO HONDO|
|ROUND TOP||ROWLETT||ROYSE CITY|
|SAN ANGELO||SAN BENITO||SAN JUAN|
|SAN LEON||SANDIA||SANTA ANNA|
|SOUTH HOUSTON||SOUTH PADRE ISLAND||SPEARMAN|
|SUGAR LAND||SULPHUR SPRINGS||SURFSIDE BEACH|
|TERRELL||TEXAS CITY||THE COLONY|
|WESLACO||WEST COLUMBIA||WEST TAWAKONI|
Reliant Energy’s Most Popular Zip Codes Serviced
Reliant Energy Utility Service Areas in Texas
There are six TDSPs serviced by Reliant in the deregulated zones of Texas, including CenterPoint Energy, Oncor Electric Delivery, Texas-New Mexico Power, Sharyland, and AEP Texas North and AEP Texas Central.