Summer Energy offers commercial energy plans to businesses in Houston, Dallas, and Corpus Christi. The light company formerly offered residential energy plans to Texans but no longer provides energy services to homeowners.
Overall, the majority of online reviews for Summer Energy are overwhelmingly negative.
Most customers complain about exorbitant fees and a lack of transparency, which you should note if you sign up for a Summer Energy plan.
We recommend other high-rated light companies, including TXU Energy, Green Mountain Energy and TriEagle Energy, for business or residential energy needs.
Summer Energy Plans and Rates in Texas
Electricity rates in Texas vary constantly due to the nature of the deregulated energy market.
That’s why we encourage you to compare energy plans regularly to be aware of the competitive prices in the market. While Summer Energy no longer offers residential energy plans in Texas, its sister company, Pronto Power, does. However, Pronto Power only offers prepaid, no-deposit lights in Texas.
Other popular energy plan types include:
Our Take on Summer Energy
Summer Energy has earned a mixed reputation in the Texas energy market. The company has several negative reviews online, with many customers complaining about pricing and poor customer service. If you’re looking for energy for your business, consider exploring more options.
You can compare Summer Energy’s sister company, Pronto Power, to the average for other electricity providers in our review of Texas energy providers.
GG to make the following into a datawrapper chart:
| Gexa Energy | Summer Energy (Pronto Power) | Average for Electricity Providers in Our Review |
|---|---|---|
| Overall | 4.1 | 4.5 |
| Consumer Satisfaction | 4.3 | 4.4 |
| Online Experience | 4.0 | 4.4 |
| Customer Experience | 4.2 | 4.6 |
| Customer Retention | 4.0 | 4.5 |
Summer Energy Reviews and Ratings
Summer Energy has received substantial negative feedback from customers across both the Better Business Bureau (BBB) and Google Reviews. On Google, the company holds a low 2.2 out of 5-star rating, with many users expressing frustration over high bills, unexpected rate increases and poor customer service. Common complaints include billing errors, double charges and contract confusion. Several customers also mention difficulty reaching support, long hold times and unsatisfactory resolutions to complaints.
Similarly, the BBB reviews mirror these issues, with multiple complaints about poor customer service and billing practices. One customer reported that Summer Energy failed to honor a signed contract extension, leaving them with limited time to choose a new provider. Another complaint highlighted payment issues, where a customer faced late fees despite making the payment on time.
The company has not maintained BBB accreditation, and many reviews share concerns over unaddressed issues and lack of communication from customer service. These reviews paint a picture of a company struggling with customer satisfaction, particularly regarding transparency, support and pricing practices.
Summer Energy vs. Other Energy Companies
Based on our rating methodology, Summer Energy’s residential sister company, Pronto Power, scores a 4.1 out of 5 stars.
| Factor | Pronto Power (Summer Energy’s sister company) | TXU Energy | Gexa Energy |
|---|---|---|---|
| Our overall rating (out of 5) | 4.1 | 4.9 | 4.6 |
| Number of plans available | 1 | 10 | 25 |
| Top 12-month plan | n/a | Simple Rate 12 | Gexa Light Saver 12 |
| Best feature | Offers prepaid residential plans via Pronto Power | High compensation rate for excess solar energy | 100% renewable energy in all plans |
Summer Energy Overview
Summer Energy is a Texas-based energy provider serving businesses in the state for over a decade. The company also operates in Illinois, Ohio and Pennsylvania. Unfortunately, many of the online reviews for Summer Energy are negative regarding their customer service. Here’s some additional basic information about the company:
- Headquarters: Houston, Texas
- Year Founded: 2011
- Parent Company: Summer Energy Holdings, Inc.
- Customer Service Phone Number: (888) 594-9299
- Fax Number: (888) 594-9350
- Email: service@summerenergy.com
- Business Hours: 8 a.m. – 5 p.m., Monday through Friday
- Website: summerenergy.com
Where Is Summer Energy Available?
Summer Energy no longer offers residential energy plans in any part of Texas. However, the provider does offer commercial energy services in Dallas, Fort Worth, Houston, Corpus Christi, and other nearby cities.
How To Get Started with Summer Energy
As Summer Energy now only offers commercial energy plans, you must contact the provider directly to request a quote and negotiate your energy contract. You can contact Summer Energy via email or telephone to begin the process.
Contacting Summer Energy
If you need assistance or have questions about your account, Summer Energy offers several ways to contact them. Their customer service team is available Monday through Friday, from 8 a.m. to 5 p.m.
You can reach them toll-free at (888) 594-9299 or via fax at (888) 594-9350. You can contact them at service@summerenergy.com or via their website for email inquiries. If you’re experiencing an outage, contact your utility company rather than Summer Energy.
Is Summer Energy Right For You?
The best energy provider for you depends entirely on your business’s energy needs. Based on our research, other top light companies may provide commercial energy resources backed by more positive reviews and better brand name recognition.
Frequently Asked Questions about Summer Energy
Summer Energy has been in business since 2011 and has over a decade of experience in the Texas deregulated energy market.
Summer Energy has few enough customers in Texas that we could not source any first-hand customer information in our February 2025 survey of more than 1,500 Texans. Unfortunately, our research shows that most online customer reviews about Summer Energy are overwhelmingly negative. Many customers complain about exorbitant bills and poor customer service.
There could be several reasons why your bill with Summer Energy is higher than expected. Some common factors include an increase in your energy usage, changes in weather that affect your heating or cooling needs or fluctuations in your energy rate if you’re on a variable-rate plan. It’s also possible that additional fees or charges, such as delivery or transmission fees from your utility company, could contribute to the overall cost. Review your bill carefully, especially the usage and rate breakdown, to understand what may have impacted your charges. If you still have concerns, contact Summer Energy’s customer service for clarification or assistance.
How We Rate and Review Texas Electricity Companies
Choosing the right one can feel overwhelming with dozens of providers and hundreds of plans available in the deregulated Texas market. We created a comprehensive rating methodology to help you cut through the complexity and find the best electricity plan for your needs, whether you’re moving to Texas or looking to switch providers.
We’ve researched dozens of Texas electricity providers and scored them out of 5 stars based on cost, bill predictability, customer satisfaction, brand trust, and plan features. Here’s how those core factors weighed into our ratings:
- Plan features (33%)
- Customer satisfaction and brand trust (27%)
- Plan rates and pricing (20%)
- Energy bill predictability (20%)
