Value Power was a retail electricity provider (REP) in Texas known for its affordable fixed-rate plans and 100% renewable energy options. In November 2023, NRG Energy purchased the company and merged it with Discount Power, an NRG subsidiary.
Discount Power continues to offer fixed-rate plans like those originally available from Value Power but no longer provides renewable energy options. However, you can find green energy plans from other providers owned by NRG, such as Green Mountain Energy and Reliant Energy.
Value Power Plans and Rates in Texas
When Value Power was an active electricity provider, it focused on two main types of plans:
Fixed-rate plans lock your electricity rate during a specified contract term, which can range from 3 to 60 months, depending on the provider. These plans typically provide the most predictable energy costs through straightforward rates that don’t cause billing surprises. These plans usually charge an early termination fee (ETF) if you switch before the contract ends.
Renewable energy plans offer 100% green energy for your home. These plans often include features from other plan types, such as fixed rates and cancellation fees. The key distinction is that your energy gets offset by clean power sources, such as wind, solar or hydropower.
Discount Power offers affordable fixed-rate plans similar to those previously available from Value Power, but it does not offer renewable options. For more details about its electricity plans and rates, read our Discount Power review.
Our Take on Value Power
Home Energy Club developed a scoring methodology for electricity providers in Texas with input from our energy experts. We excluded Value Power from our comparison due to its closure. However, Discount Power earned a solid score of 4.7 out of 5 stars.
Discount Power offers a smaller selection of electricity plans than many competitors. However, the company excels in its predictable energy costs and customer satisfaction record. It also earned a perfect 5 out of 5 for both its online experience and its customer retention.
Deregulated Energy Review Standards (HEC)
Value Power vs. Other Energy Companies
Since Value Power is no longer in the market, you can use the table below to compare Discount Power with two leading electricity providers: TXU Energy and Gexa Energy. When comparing only fixed-rate plans from the three companies, Discount Power offers the lowest rates. However, TXU and Gexa have more plan options, including solar buyback and EV charging plans. Additionally, both TXU and Gexa offer 100% renewable options, while Discount Power doesn’t.
| Factor | Discount Power | TXU | Gexa |
|---|---|---|---|
| Our overall rating(Out of 5) | 4.7 | 4.9 | 4.6 |
| Number of plans available | 7 | 11 | 25 |
| Top 12-month plan | Wise Buy 12 | Solar Buyback Match 12 | Gexa 12 |
| Best feature | Affordable fixed rates for up to 36 months | High compensation rate for excess solar energy | 100% renewable energy in all plans |
Value Power Overview
Value Power was owned by Capital Energy PA LLC before its acquisition by NRG Energy in 2023. NRG decided to merge Value Power with its subsidiary, Discount Power, since both companies marketed similar fixed-rate plans.
As of January 2025, the Value Power website and customer service department have closed. You can still reach Value Power via email at care@myvaluepower.com, but the company no longer offers energy plans.
Here are some key details about Discount Power, which absorbed all Value Power customer accounts:
- Customer Portal: https://www.discountpowertx.com/
- Phone Number: 877-455-4674
- Year Founded: 2008
- Parent Company: NRG Energy
- Headquarters: 910 Louisiana St 3rd Floor, Houston, TX 77002
Where Is Value Power Available?
Value Power is no longer available in any ZIP codes. However, Discount Power covers all six service areas of the Texas deregulated electricity market:
- Oncor Electric Delivery: Dallas-Fort Worth Metroplex and surrounding ZIP codes
- CenterPoint Energy: Greater Houston and surrounding ZIP codes
- AEP Texas North: Abilene, San Angelo and many regions of northwestern Texas
- AEP Texas Central: Corpus Christi, McAllen and many regions of southern Texas
- Texas-New Mexico Power (TNMP): Various service pockets around Dallas-Fort Worth, south of Houston, and southwest of Midland-Odessa
- Lubbock Power & Light (LP&L): Lubbock
The companies listed above are transmission and distribution utilities, also known as TDUs or “poles and wires” companies. While you can choose your electricity provider, where you live in the state determines which utility company operates in your area. Providers like Discount Power are dedicated exclusively to selling electricity, while the local TDU charges a delivery fee for bringing this energy to your home or business.
Contacting Value Power
Value Power has closed its website and customer service department. If you need to contact the company for any reason, you can email care@myvaluepower.com.
However, Discount Power, which took over Value Power’s operations, is an active electricity provider with multiple communication channels.
- Billing phone number: 877-455-4674
- Customer service phone number: 877-455-4674
- Email: service@discountpowertx.com
- Live chat: https://www.discountpowertx.com/en_US/customercare
To report a power outage or downed power lines, you must contact the local TDU. As a retail electricity provider, Discount Power has no control over the power grid. You can find your TDU’s name and contact information on your monthly power bills, regardless of your energy provider.
How To Switch from Value Power to Discount Power
If you were a Value Power customer when NRG Energy acquired the company, your account has already been transferred to Discount Power. You may find outdated websites that still mention Value Power as an active electricity provider in Texas, but the company has ceased all operations. In other words, Value Power no longer has any active customers or electricity plans.
Alternatives To Value Power
If you’re looking for a fixed-rate plan with predictable monthly bills, four companies usually offer the lowest rates in the market:
- Discount Power
- Frontier Utilities
- TriEagle Energy
- Rhythm Energy
If you’re looking for a fixed-rate plan that is also 100% renewable, Rhythm Energy offers several options that meet this requirement.
Retail Energy Provider | Our Rating | Customer Satisfaction Score | BBB Rating |
|---|---|---|---|
4.9 | 4.7 | A+ | |
4.9 | 5 | A+ | |
4.9 | 4.8 | NR | |
4.8 | 4.6 | A+ | |
4.8 | 5 | A+ | |
4.7 | 4.8 | A+ | |
4.7 | 4.5 | NR | |
4.6 | 4.2 | C | |
4.6 | 4.5 | NR | |
4.5 | 4 | NR |
Frequently Asked Questions About Value Power
If you’re looking for fixed-rate plans with no hidden fees or “pricing gimmicks”, the following companies usually offer rates below 16 cents per kWh:
- Discount Power
- Frontier Utilities
- TriEagle Energy
- Rhythm Energy
You can find rates below 12 cents per kWh if you also consider bill credit plans, but there’s a catch. Bill credit plans offer low rates if your consumption stays above a minimum threshold (or below a maximum usage cap), typically 1,000 kWh or 2,000 kWh. However, if your usage falls below the required kilowatt-hour level in a given month, your rate can increase to more than 20 cents per kWh.
A properly sized solar system can greatly reduce your monthly power bills, but you can still expect to pay a small amount. Many electricity providers charge a base fee regardless of your consumption, which appears on your monthly bills even with solar panels. Additionally, solar panels only generate electricity during the day, which means you must still pay for your nighttime consumption. However, there are two ways to address this:
- Installing a home battery: You can store solar energy during the day to power your home at night, minimizing your consumption of grid electricity.
- Enroll in a solar buyback plan: These plans allow you to sell excess solar energy during the daytime, earning credits that can offset your nighttime consumption.
The most affordable fixed-rate plans usually range in cost from around 14 to 16 cents per kWh, depending on the season. During low-price periods in spring and fall, you may find fixed rates as low as 13 cents per kWh.
How We Rate and Review Texas Electricity Companies
With dozens of providers and hundreds of plans available in the deregulated Texas market, choosing the right one can feel overwhelming. We created a comprehensive rating methodology to help you cut through the complexity and find the best electricity plan for your needs, whether you’re moving to Texas or looking to switch providers.
We’ve researched dozens of Texas electricity providers and scored them out of 5 stars based on results from our 2025 energy survey of 1,600 Texans, scoring providers on customer satisfaction, experience and retention. Here’s how these core factors weighed into our ratings:
- Customer satisfaction (30%)
- Customer retention (30%)
- Online experience (20%)
- Customer experience (20%)
