Veteran Energy™ Reviews, Rates & Plans (December 2024)

Veteran Energy™ Reviews, Rates & Plans (December 2024)

Veteran Energy is a Texas electric company that supplies competitive electricity rates. They also assist the veteran community with donations connected to enrollments in their energy plans.

Their rates are competitive when compared to other providers who offer fixed-rate plans with bill credits at set energy usage levels.

Check out their rates and plans below to see if they’re a good fit for your needs. When you’re ready to start an electricity plan, you can enroll on Veteran’s website or call them at at 855-794-2593.

Browse Vetted Veteran Energy Rates

9 Low Rates from Veteran Energy

Plan NamePlan LengthRate
Veteran - Valor 1212 Months12.8 ¢/kWh
Veteran - Valor 2424 Months13.3 ¢/kWh
Veteran - Valor 3636 Months13.6 ¢/kWh
Veteran - Smart Thermostat 2424 Months15.5 ¢/kWh
Veteran - Secure 1212 Months15.7 ¢/kWh
Veteran - Secure 2424 Months15.9 ¢/kWh
Veteran - Select 3636 Months16.1 ¢/kWh
Veteran - Select 2424 Months16.5 ¢/kWh
Veteran - Secure Green 2424 Months16.9 ¢/kWh
  • *Rates as of 12/26/2024 at 02:02 PM. Based on 1000 kWh in Oncor zone. Enter your zip code above for rates in your area.

Click on a plan or speak with Veteran Energy about their low-rate plans at 855-794-2593.

Call Veteran (855-794-2593)

*Samples above are live rates based on Oncor zone at 500, 1000 and 2000 kWh usage.

Enter your zip code below for rates in your area and additional companies and plans. Texas energy rates have significantly decreased in the past year and may drop further if temperatures decline.

Compare rates from top Texas energy providers

Reviews & Ratings

You can find their reviews on Google and the Better Business Bureau, or find them in our live stream below.

Compare Veteran Energy reviews to those of other electric companies on our reviews page.

Veteran Energy Plans

Veteran Energy offers a variety of fixed-rate electric plans for your home, so you can lock in rates for the term of your contract and get more predictable bills.

Valor plans

Their most popular plans are their Valor energy plans, price-protected plans that come in a range of terms, including 12, 18, and 24-month contract lengths.

They even offer a Valor 36, which is a three-year fixed-rate energy plan.

With monthly bill credits, these are their cheapest plans. They can help you save money if your home’s energy usage level falls within a preset number of kWhs.

Other key features of these plans include:

  • Competitive rates per kWh
  • $50 bill credit for set usage ranges
  • $0 base charges
  • Early Termination Fees (ETFs) of $20 per month left in contract

In the past, they’ve offered shorter term contracts, including 4, 6, 8, and 10 months. That said, their current terms are from 12 months to three years.

Secure plans

They also offer their Secure plans, which come with slightly higher rates but don’t require bill credits to get their best prices.

These plans have 12 or 24-month terms with the same ETF as above.

Smart Thermostat plans

There’s also their Smart Thermostat plans, which have competitive rates and include a Honeywell T9 Smart Thermostat.

A Smart Thermostat can adapt to how you use your AC unit to net you energy savings. By doing so, this advanced thermostat can help lower your electricity bill. They often provide remote access through your phone.

Look closely at rates for these plans, as they may be slightly higher than those without these features.

Renewable Energy

Veteran Energy offers Texans the opportunity to convert any of their plans into green energy for only an additional $6.95 per month.

You can start or stop the green energy element of your plan at any time.

Starting Service

You can start your energy service online or over the phone at 855-794-2593.

Some electric companies in Texas may require new customers to make an initial deposit if you do not meet their credit criteria.

Veteran Energy Customer Service

You can contact Veteran Energy customer service using the methods below:

  • Call 855-794-2593 to speak with a representative
  • Email customer support by filling out the form on their contact page

Paying Your Energy Bill

There are multiple ways to pay your Veteran bill, including:

  • Pay automatically and get paperless billing
  • Pay online using your customer account
  • Pay via app using the Veteran Energy app
  • Pay by mail, sending check or money order to P.O. Box 660905, Dallas, TX 75266-0905

By visiting the Smart Meter Texas website, you can easily access your Veteran electricity usage information and compare it to the amount on your bill.

Switching, Moving, and Cancellation Fees

Whether you’re moving into a new home, switching plans (or suppliers), or canceling your plan, reading the Texas Electricity Facts Label (EFL) is crucial.

First things first: the EFL

If you’re switching plans, make sure you review the Texas Electricity Fact Label (EFL) for the new plans you’re considering.

This will help you compare plans and prevent unnecessary billing surprises.

Knowing your home’s historic energy usage is also helpful. Consult your Smart Meter Texas data for accurate usage info. And for quick tips on mastering the Smart Meter, check out our Smart Meter Texas guide.

Transferring your plan

If you’re moving and want to keep your energy service, you can transfer your service to your new home free of charge. All you need to do is contact the supplier at 855-794-2593. Make sure to call at least 30 days in advance.

How to cancel your Veteran energy plan

You can easily cancel your electricity service over the phone.

Note that if you cancel your plan before the end of your contract, you may be responsible for an Early Termination Fee (ETF), also called a cancellation fee.

They typically charge $20 per month remaining in your contract, but check your plan’s EFL to determine its exact ETF.

Compare Texas electricity rates vetted to prevent billing surprises

Reporting a Power Outage

If you have a loss of power, contact your area’s Transmission and Distribution Utility company, not the energy supplier.

Learn more about the difference between REPs and TDUs here.

Below is the contact info for current Texas TDUs:

About Veteran Energy

Veteran Energy is a Texas light company founded in 2010. They supply electricity to Texans while also assisting military veterans through charitable donations.

The electric supply company offers additional veteran support by making donations to what they refer to as their “Affinity Partners.”

Customers can contribute an additional portion of their bill payment, and can even select which veteran support organizations they donate to.

Business Information

Their headquarters are located at 10190 Katy Fwy Houston, TX 77043-5236, United States.

You can reach their corporate headquarters at the following Veteran Energy phone number: 855-794-2593.

Top Texas Municipalities Serviced

Deregulated Cities
Houston
Dallas
Fort Worth         
Katy
Laredo
Waco
Midland
Corpus Christi       
Frisco
McAllen
Galveston
Irving

See all deregulated cities in Texas.

Top Zip Codes Serviced

Enter your zip to compare rates in your area

Veteran Energy Frequently Asked Questions

Is Veteran Energy a good company?

Veteran Energy is considered a good, reputable company in Texas.

The light company was founded over 10 years ago by Kevin Barber, the commissioner of the Texas Veterans Commission.

With more than 800 reviews, they have an excellent rating on Google, with a high 4-star score.

Some verified customers tout the company’s ease of enrollment and their competitive prices. One customer praised the “understanding” people at Veteran.

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