XOOM Energy, sister company of Reliant Energy and a subsidiary of NRG Energy, is a well-regarded electric company, offering a range of electricity rate plans in Texas. Compare XOOM electricity plans and reviews to others on our site, and use our guides to help you choose the right plan for your home. For assistance, you can contact the XOOM Energy Texas phone number (888-387-0932).
XOOM Energy Promo Code: Looking for an XOOM Energy promo code? On our promotional codes page you’ll see discount promo codes (also called referral codes or coupon codes) from the biggest electric companies in Texas.
Compare XOOM Energy Rates with Competing Electric Company Rates
Speak with a Reliant Energy operator for help in choosing a plan that fits your home at 833-339-0416.
Speak with Gexa about their cheap rates with a 60-day guarantee at 855-639-8212 (mention code “GexaTX” for discount).
Speak with Payless Power about their competitive “No Deposit” prepaid electricity plans at 833-926-9776.
*Samples above are live rates based on Oncor zone at 500, 1000 and 2000 kWh usage. Enter your zip code for rates in your area and additional companies and plans.
Texas electricity plans are driven in large part by the wholesale price of natural gas. As natural gas prices have dropped since peaking last year, electricity rates in Texas have significantly decreased.
XOOM Energy Plans in Texas
XOOM Energy Texas is a mid-size light company in Texas offering affordable energy plans with a variety of features, from plans that benefit charities to green energy plans that include renewable energy content. XOOM energy plans include one year and multi-year term lengths of 12, 24 or 36 months, which allow you to lock in a long-term electricity rate in Texas. The energy provider offers a relatively small number of electricity plans in order to simplify the selection process.
Most of XOOM’s energy plans produce predictable bills with fixed Texas electricity rates, and they have variable month-to-month energy rates with no cancellation fees for customers who don’t wish to be locked into a contract. The early cancellation fees for XOOM’s plans tend to be high compared to other electric companies, so it’s especially important to make certain the plan you select is the right fit for your home.
XOOM energy rates are competitive in all Texas cities. If you are moving to one of the big cities, you can search for XOOM Energy Houston rates, XOOM Energy Dallas-Fort Worth rates, XOOM Energy Corpus Christi rates, and so on. You’ll find Zoom’s top cities and zip codes at the bottom of this page.
To make a detailed comparison of electricity rates and plans you are considering for XOOM and those of some of the best electric companies in Texas on our site, see our Texas electricity rates chart on our home page in the filter box under the featured plans, and click the Compare Plans button.
While XOOM may not be the cheapest electric company or necessarily offer the best electricity rates in Texas, you can take comfort in knowing they are backed by NRG Energy, their highly trusted parent company. Their rates should generally be competitive with large light companies such as Ambit, TXU Energy, Direct Energy, and Constellation Energy.
Renewable Energy (Green Energy) Plans
XOOM Energy Texas energy plans include green energy plans. As with most energy providers, they may have plans with 100% renewable energy, but they also offer 50% green energy content at times.
Renewable energy plans in Texas are sourced primarily from wind energy and solar energy, and they help to safeguard the Earth from climate change. Solar power is generated using solar panels at utility-scale solar farms, so you don’t need to invest in expensive solar panels for your home. Texas is the largest generator of wind energy.
Requirements to Start XOOM Energy Service
Contact XOOM Energy customer service operators to enroll in a XOOM energy plan, or sign up online in 10 minutes. Most energy providers require that you pay a deposit, but you can have no deposit electricity if you have a good credit score.
You should also consider energy plans from XOOM’s sister companies, as you’ll find advantages to their energy plans. These energy providers include Cirro Energy, Discount Power and Reliant Energy, and you can check rates and plans for each one on our home page by entering your zip code.
XOOM Energy Customer Service
Operators can be reached at the XOOM Energy phone number 888-387-0932 at the following days and times:
8am-11pm (EST) on Monday – Friday
9am-7pm (EST) on Saturday
XOOM Energy Login
To conveniently access your XOOM account online, go to the XOOM Energy login page.
XOOM Energy Bill Pay
You’ll find various XOOM Energy pay bill options, including payment online, by mail, in person and by phone, and you can set up auto-pay and prepay in Texas. To pay by phone, speak with an operator at XOOM phone number 888-387-0932. Use the XOOM Energy Texas login link for online payment.
On your XOOM Energy bill, you’ll find your Smart Meter Texas usage information, and can verify it at the Smart Meter website.
Tips to Lower your XOOM Energy Bill
To lower your electricity bill with XOOM Energy, in addition to making certain you are selecting the correct energy plan for your home that will deliver the cheapest energy rate, see our handy guide with tips for lowering your energy usage, which will allow you to reduce your energy bill.
XOOM Energy Reviews and Ratings
You’ll find XOOM reviews in our live stream of Google reviews.
We collect reviews, ratings and other consumer information from reputable independent sources, as well as complaints statistics from the Public Utility Commission, for over 40 electric companies in Texas. We use this third party information in combination with our HEC/Amazon survey results to develop our HEC Rating Score.
HEC XOOM Energy Rating Score: 4.3/5
XOOM Energy Customer Ratings
XOOM Energy has good rating scores for the reviewed categories. Their best reviewed category is billing, with a 4.5 out of 5 score.
XOOM Energy Customer Reviews
Visit our XOOM Energy Reviews Page for more information and ratings on XOOM Energy.
Switching, Moving and XOOM Energy Cancellation Fees
If you are planning to switch to a different electric company in Texas, we help you find discount energy rates that are often lower than the regular rates on provider sites.
It’s critical to review the Electricity Fact Label (EFL) for each plan, which you’ll find in the Plan Details section of each plan. The EFL includes key information on energy rates at various usage levels, cancellation fees and renewable energy content. Use our special EFL electricity guide that explains the terminology in the EFL and how to use its information.
Transferring Your XOOM Energy Plan
If you are moving and wish to transfer your XOOM plan to a new address in a deregulated zone in Texas, you should contact XOOM and provide information on your new address at least 30 days in advance.
Report a XOOM Energy Power Outage
If you have a XOOM Energy power outage, be sure to call the Transmission & Distribution Utility (TDU or TDSP) in your utility area in Texas. For example, the TDU is Centerpoint in Houston and also Orcor in Dallas.
For a XOOM power outage, here are the TDU phone numbers:
- There are currently six TDUs working with Tara Energy in Texas:
- Dallas-Fort Worth metro area, Oncor: 888-313-4747 (oncor.com )
- AEP: 866-223-8508 (aeptexas.com )
- Houston metro area, Centerpoint Energy: 800-332-7143 (centerpointenergy.com )
- Texas New Mexico Power (TNMP): 888-866-7456 (tnmp.com )
- Sharyland Utilities: 800-545-4513 (http://www.sharyland.com/)
About XOOM Energy
XOOM Energy launched sales of traditional energy in 2011, and in 2016, the light company began offering renewable energy in Texas. The energy provider offers XOOM Energy rates and plans in 18 states and the District of Columbia, as well as natural gas in many markets. NRG Energy acquired XOOM in 2018.
The energy provider’s plans include moderately-priced fixed electricity rates, with both one-year and multi-year terms. Below you’ll find essential information about XOOM, from plan information to customer service and bill pay links, as well as XOOM Energy reviews.
XOOM Energy Business Information
XOOM Energy headquarters location in Texas is at:
800 Bering Dr #250, Houston, TX 77057, United States
You can reach their corporate headquarters at +1 713-230-8515
XOOM Energy Top Texas Cities Serviced
Xoom Energy by Zip Codes Serviced
XOOM Energy Frequently Asked Questions
Where to compare XOOM Energy plans, rates and reviews?
Compare XOOM Energy plans, XOOM energy rates and verified customer reviews and ratings on HomeEnergyClub.com. We vet each energy plan to protect you from gimmicks that cause bill surprises and leverage our bargaining power with top electric companies in Texas to offer you special low discount rates that are often lower than the ones on the energy providers’ own sites. You’ll find objective sources of information like the Public Utility Commission of Texas and Google Reviews, and see ratings results from our customer surveys with Amazon. Enter your zip code on Home Energy Club to compare rates in your area. There’s never a membership fee.
Where to find a XOOM Energy promo code for a rate discount?
Go to the XOOM Energy profile page on Home Energy Club to determine if there are promo codes which give you instant rate discounts this month (see link in our footer). If XOOM does not provide discount codes, you will find promo codes from many other Texas energy providers.
Compare XOOM plans and rates with those of its sister companies (Cirro Energy, Reliant Energy and Green Mountain Energy). All four brands are owned by NRG Energy.
Is XOOM Energy good?
To determine whether XOOM is a good company for Texas electricity, you should check their XOOM Energy customer reviews and ratings.
Where can I pay my XOOM Energy bill?
Visit HomeEnergyClub.com for in-depth information on XOOM Energy. You’ll find numerous XOOM Energy pay bill options as follows:
- Online XOOM bill pay using the XOOM Energy Texas login for Texas customers
- Mail your XOOM bill payment by sending your checks to: XOOM Energy Texas, LLC, P.O. Box 660133, Dallas, TX 75266-0133
- Bank bill payment, either electronically or by post, sent to XOOM Energy Texas, LLC, Accounts Receivable, P.O. Box 650411, Dallas, TX 75265-0411
- In-person XOOM Energy Texas bill pay at any of the CheckFree, Barri Financial Group, and Fidelity Express locations
- Phone bill payment with your credit or debit card by dialing XOOM Energy Texas phone number at 833-355-XOOM (9666)
How do I cancel my XOOM Energy account?
If you are planning to cancel your XOOM Energy account, be sure to compare energy providers and plans from trusted Texas electric companies at HomeEnergyClub.com. Customers can cancel their XOOM service by calling 833-355-9666. If you are ending your fixed-rate term plan before the contract end date, you may need to pay a XOOM Energy cancellation fee. Check the Electricity Facts Label for your plan to determine the amount of the fee.
What is XOOM Energy’s deposit policy?
XOOM Energy does not provide plans that have no credit checks. The company depends on your previous payment history and credit score to determine if you need to pay a deposit. You can access no-deposit electricity plans from big brand light companies.
How to contact XOOM Energy?
You can contact XOOM Energy customer service via chat from your account, Monday through Friday, or use their online contact form. Send your postal mail queries to: XOOM Energy Texas, LLC, One Shell Plaza, 910 Louisiana St., Houston, TX 77002, or call XOOM Energy customer service at 833-355-9666. For full info on XOOM, visit HomeEnergyClub.com.
