Constellation® Reviews (100+ Verified) | Complaint Stats

We know it can be time-consuming to search for Constellation Energy reviews and to determine which ones are authentic. To help you overcome these hurdles, we’ve provided direct links to top third-party review sites that don’t market electricity, which have a combined total of over 100 reviews.

You’ll also find the link to the Texas Public Utility Commission Complaint site, which provides additional types of verified information.

Constellation Energy on GoogleReviews
Constellation Energy on YelpReviews
Constellation Public Utility Commission of Texas StatsPUC Complaint Stats

To learn more about the provider, go to our Constellation Energy page, and you’ll find other provider reviews on our Texas electricity reviews main page.

Home Energy Club vets each energy plan from top electricity companies in Texas to help you avoid bill surprises, using our TrustPlan process.

Constellation Energy Ratings

Home Energy Club collects unbiased customer satisfaction opinions on more than 40 electricity companies servicing Texas residents from independent review sites, the State of Texas Public Utility Commission Complaints Stat, and other sources.

We use this third party information combined with our Home Energy Club/Amazon customer rating survey results to determine a rating score for each energy provider.

HEC Constellation Energy Rating Score: 4.2/5

Constellation Energy Customer Ratings

Constellation Energy shows fair rating scores for most of the reviewed categories. The best reviewed category for Constellation is plans and pricing, with a 4.5 out of 5 score.

Constellation Energy Customer Reviews

 

 

Constellation Energy Reviews & Ratings Frequently Asked Questions

Where to find objective Constellation Energy company ratings and reviews?

Complaint statistics, ratings and reviews for Constellation Energy and other energy providers from objective, independent sources are found at Home Energy Club, including:

  • HEC/Amazon surveys of Amazon’s customer base
  • Google Reviews and Yelp Reviews
  • The Public Utility Commission of Texas

To see complaint statistics, reviews, and ratings for 40-plus electric companies in Texas, go to HomeEnergyClub.com.

How is Constellation Energy rated compared to other electric companies?

Using its objective vetting process, industry knowledge and customer data, HomeEnergyClub.com rates the following as the current Top 13 Best Electric Companies in Texas:

Constellation was not selected for the Top 13 list. For Constellation reviews and ratings, compared to more than 40 electricity companies in Texas, visit Home Energy Club.

Who reviews plans and energy rates of Constellation Energy in Texas?

The residential electricity consumer-centric comparison site, HomeEnergyClub.com, has reviews of Constellation Energy and you’ll find customer comments on their energy plans. On the free site, the following features will help you in choosing the best energy plan for your home:

  • Compare providers and plans side-by-side with the “Compare Plans” feature to view:
    • Discount rate offers
    • Rates at key usage levels
    • The amount of early termination fees
  • Find your estimated monthly bill and other details on each plan, noted in “Plan Details” popups

In addition to providing custom-tailored plan comparison searches, Home Energy Club provides numerous ways to help Texas residents avoid undesirable bill surprises.

What are problems with electricity company review sites?

Energy review sources such as those which follow have a history of giving consumers wrong impressions of energy providers and the quality of their services. Home Energy Club points out the following common issues:

  • Government comparison sites: a lack of quality control is an inherent issue on government energy rate sites, including the Power to Choose Texas site, as evidenced by the way some electricity providers “game” their ranking systems with deceptive plans and rates
  • Texas electricity ratings sites: some unscrupulous providers pay higher fees to Texas ratings sites and, in return, the sites manipulate customer reviews in a way that gives them an undeserved advantage
  • Generic independent review sites: some general review sites display providers’ positive reviews in the first pages to bury the negative reviews, in exchange for fees

Visit HomeEnergyClub.com for access to ratings and reviews of electricity plans from reputable independent sources.

How good is Constellation Energy?

To determine whether Constellation Energy is a good company, consider the following:

  • Read Constellation ratings and reviews from independent sources on HomeEnergyClub.com.
  • Constellation has a 4.2 out of 5 based on survey results from HEC/Amazon customer ratings.

Home Energy Club is the place to go for independent ratings, reviews, and complaint statistics for more than 40 energy providers in Texas.

How to find a Constellation Energy promo code to get a rate discount?

Here’s how to find promo codes to receive rate discounts:

  • Check the profile page for Constellation Energy on HomeEnergyClub.com to find whether promo codes are currently offered to deliver instant rate discounts.
  • If you find no promotional codes for Constellation on Home Energy Club, you will find that many leading energy providers in Texas have promo codes on the consumer-friendly comparison site.

Why does Power to Choose (government site) get so many complaints?

Quality control is lacking on the Power to Choose electricity comparison site run by the Texas state government, causing consumer complaints to pour in over years. The following is more information about the government-run site:

  • Electric companies notoriously “game” the site with unscrupulous gimmicks
  • Unethical companies show deceptively low rates for a ranking advantage causing shocking bill surprises
  • There is discussion among state leaders about shutting down the site, due to the level of complaints against it

HomeEnergyClub.com is the best alternative to Power to Choose in Texas because of its practice of manually vetting each energy plan using TrustPlan™ to eliminate deceptive plans, and because of special discount rates offered on the site for plans from the top electricity companies in Texas.

 

 

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You should always read a plan’s EFL details to decide if it’s a fit for you, but our system does the tedious math to help you compare estimated costs. Of course, your future bill amounts will depend on your future usage.

You will find a widget on Home Energy Club which fetches your home’s energy usage data from Smart Meter Texas (SMT) and runs calculations of the rate structures of energy plans to help you conveniently estimate the cost of energy plans you are considering, based on your prior 12 months of energy usage as reported by SMT.

In one of the text panels of the widget, you will see an authorization button. By checking the permission box above the fields in which you enter your name and email address, and clicking on the authorization button, you are authorizing Smart Meter Texas to provide us with your location’s energy usage information so that our system can run cost calculations. It’s important to note that errors can occur when developing and running calculations, and the Company does not guarantee that its cost numbers are correct. You should always read the Electricity Facts Label (EFL) for each energy plan you are considering before enrolling, and make an independent decision on whether the plan is an appropriate fit for your home based on your own calculations and all the information disclosed by energy providers in the EFL.

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