Direct Energy® Reviews (600+ Verified)

Looking for Direct Energy reviews? Look no further. We’ve compiled reviews of Direct right here.

Plus, we can assist you in gaining a more objective selection of consumer comments and statistics.

Below In addition to our live stream of reviews, below you’ll also find links to the Direct Energy reviews on top third-party review sites that don’t market electricity and thus have less potential bias.

On Google alone, you’ll find over 600 Direct Energy reviews. You’ll also find links to the Texas PUC Complaint sites, which provide additional types of verified customer input.

Direct Energy Reviews on Google Reviews
Direct Energy Reviews on Yelp Reviews
Direct Energy Public Utility Commission of Texas Stats PUC Complaint Stats

To learn details about the provider, go to our Direct Energy profile page.

At Home Energy Club, we vet energy plans using our TrustPlan process to help you avoid bill surprises.

Direct Energy Ratings

We collect customer satisfaction data from independent review sites, the State of Texas Public Utility Commission Complaints Stats, and other sources on dozens of electricity companies in Texas.

We use this third party information and our staff’s expert insights to determine a rating score for each energy provider.

While they are a very large and respected energy provider, Direct doesn’t have the best rating on pricing because. That said, they have solid scores on all the other cateogries, with a 4 or more on transparency, customer service, and more.

That leaves Direct Energy with a very respectable 4.1 out of 5 in our HEC rating scores.

Direct Energy Customer Reviews


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