Hello Energy™ Reviews (Verified) | PUC Complaint Stats

Below you’ll find a link to Hello Energy reviews on Google. Also, visit the Texas Public Utility Commission Complaint site, which provides additional key information to help you make an informed choice.

See more details about the electric company on our Hello Energy profile page, and reviews for competing light companies on our Texas Electricity Companies Reviews main page.

Hello Energy Reviews on Google Reviews
Hello Energy Public Utility Commission of Texas Stats PUC Stats

Check Home Energy Club for vetted energy plans in Texas which help you to avoid bill surprises.

Hello Energy Ratings

We collect unbiased customer opinions on over 40 electricity companies servicing Texas from independent review sites, the State of Texas Public Utility Commission Complaints site, the Better Business Bureau and other sources.

Home Energy Club combines this third party information with our Home Energy Club/Amazon customer rating survey results to determine a rating score for energy providers, such as Hello Energy.

HEC Hello Energy Rating Score: 4.4/5

Hello Energy Customer Ratings

Hello Energy shows relatively high rating scores for the reviewed categories. The best reviewed categories for Hello Energy are for customer service and billing, with 4.5 out of 5 scores.

Hello Energy Customer Reviews



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You should always read a plan’s EFL details to decide if it’s a fit for you, but our system does the tedious math to help you compare estimated costs. Of course, your future bill amounts will depend on your future usage.

You will find a widget on Home Energy Club which fetches your home’s energy usage data from Smart Meter Texas (SMT) and runs calculations of the rate structures of energy plans to help you conveniently estimate the cost of energy plans you are considering, based on your prior 12 months of energy usage as reported by SMT.

In one of the text panels of the widget, you will see an authorization button. By checking the permission box above the fields in which you enter your name and email address, and clicking on the authorization button, you are authorizing Smart Meter Texas to provide us with your location’s energy usage information so that our system can run cost calculations. It’s important to note that errors can occur when developing and running calculations, and the Company does not guarantee that its cost numbers are correct. You should always read the Electricity Facts Label (EFL) for each energy plan you are considering before enrolling, and make an independent decision on whether the plan is an appropriate fit for your home based on your own calculations and all the information disclosed by energy providers in the EFL.

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