Below are links to Reliant Energy review pages on major sites that don’t market electricity. Google alone has over 3,000 reviews for Reliant.
We believe that providing you with Texas electricity company reviews from numerous, unbiased, high-volume review websites gives you a more complete picture of customer opinions. For your convenience, below you’ll find the Reliant Energy reviews page links for major review sites, as well as Reliant’s Better Business Bureau page.
|Reliant Reviews on Google||Reviews|
|Reliant Reviews on Yelp||Dallas Reviews
|Reliant Better Business Bureau (BBB) Page||BBB Rating|
|Reliant Reviews on Consumer Affairs||Reviews|
Home Energy Club vets energy plans with our TrustPlan analysis process to help you avoid bill surprises. We also use surveys of random residents to learn their opinions of energy providers in Texas to assist us in deciding which electric companies to include and exclude from our site. You can review Texas electricity plans from major providers on our home page.
Customer Reviews Statistical Note: often a disproportionate number of Texas residents who post energy provider reviews are doing so to make a complaint rather than describe a positive experience. We encourage you to look for patterns of comments to gain insights, and to look at multiple review sites.
In the case of Reliant, they have over a million customers, so even if they have a 99% customer satisfaction percentage, there are thousands of residents who may have a complaint, and these dissatisfied customers are more likely to provide a review. Statistics on the State of Texas PUC site show that Reliant has an excellent record of customer satisfaction per 1,000 customers.
Reliant Energy Ratings
Home Energy Club collects unbiased customer satisfaction data on over 40 electricity companies servicing Texas from a combination of independent review sites, the State of Texas Public Utility Commission Complaints Statistics, the Better Business Bureau and other sources.
Home Energy Club combines third party information with its Home Energy Club/Amazon customer rating survey results to determine a rating for energy providers, such as Reliant Energy.
HEC Reliant Energy Rating Score: 4.6/5
Reliant Energy BBB Rating: A
Reliant Energy Customer Ratings
Reliant has good to exceptional ratings on the reviewed categories compared to other Texas energy providers. Reliant’s best rating is for trust and transparency, with a 4.8 out of 5 score.