Entrust customers were acquired by Rhythm Energy. You can visit your account at account.gotrhythm.com. Here you can continue to use your same username and password. If you do not have an online account set up, you can set one up at account.gotrhythm.com/registration.
Where to Pay Final Entrust Energy Bill
If you were an Entrust Energy customer at the time they went out of business, the company should have emailed you information regarding your final bill payment.
What Happened to Entrust Energy?
In many respects, Entrust Energy was a good company, but it was a victim of the economics of the severe winter freeze in early 2021, and was not able to continue operations.
How to Contact Entrust Energy
Contact Entrust by emailing customercare@entrustenergy.com. To snail mail them, the address is P.O. Box 52100, Houston, Texas 77052.
How to Cancel Entrust Energy Plan
Because Entrust Energy has exited the market, your Entrust plan will be transferred to another energy provider. However, you will have the right to cancel your energy plan and search for an alternative electricity company of your choice.
