Infinite Energy Review: No Longer Operating in TX

Written by Frank Eakin | Last Updated 02/19/2025

Infinite Energy no longer offers new residential electricity enrollments in Texas. Even though Infinite Power is gone from Texas, there are many other great energy provider options for you to consider.

Infinite was acquired by Gas South. You can find Infinite Energy plans in your state by visiting gassouth.com.

If you are a current customer of Infinite Energy and have questions or need assistance, you can call the Infinite Energy phone number for customer service at (877) 604-3489.

Infinite Energy Alternatives

Take a look at the top Texas energy companies below and compare plans in your area:

Retail Energy Provider
Our Rating
Customer Satisfaction Score
BBB Rating
TXU Energy
4.9
4.7
A+
Green Mountain Energy
4.9
5
A+
Reliant Energy
4.9
4.8
NR
TriEagle Energy
4.8
4.6
A+
Express Energy
4.8
5
A+
4Change Energy
4.7
4.8
A+
Discount Power
4.7
4.5
NR
Gexa Energy
4.6
4.2
C
Direct Energy
4.6
4.5
NR
Frontier Utilities
4.5
4
NR
Find the right Texas energy provider for you

Infinite Energy Frequently Asked Questions

Where to compare alternatives to Infinite Energy?

Compare energy plans, electricity rates and customer reviews at HomeEnergyClub.com. As an energy comparison platform, we carefully screen providers and plans to protect customers from gimmicks that can lead to unexpected bills.

We negotiate with top Texas electric companies to secure special discount rates, often lower than those found on providers’ own websites. Our ratings combine data from the Public Utility Commission of Texas, Google Reviews, and customer feedback through our energy surveys.

To compare rates in your area, simply enter your zip code at the top of this page. There’s no membership fee—you automatically become a member when you enroll in a plan through our site.

Where does Infinite Energy operate?

Infinite Energy was a retail energy provider offering both electricity and natural gas, with service in many states. In some states, Infinite Energy provided home electricity, while in others states such as Georgia and Ohio, the company offered natural gas. The company stopped offering electricity in Texas. Customers can talk to Infinite Energy customer service by calling 877-604-3489.

How can I contact Infinite Energy?

Customers could contact Infinite Energy customer support through the company’s website contact form. Queries could be sent by postal mail to: Infinite Energy, Attn: Customer Care, P.O. Box 71247, Charlotte, NC 28272-1247. Customers could also call the Infinite Energy customer service number at 877-604-3489 Monday through Friday during business hours.

How We Rate and Review Texas Electricity Companies

With dozens of providers and hundreds of plans available in the deregulated Texas market, choosing the right one can feel overwhelming. We created a comprehensive rating methodology to help you cut through the complexity and find the best electricity plan for your needs, whether you’re moving to Texas or looking to switch providers.

We’ve researched dozens of Texas electricity providers and scored them out of 5 stars based on results from our 2025 energy survey of 1,600 Texans, scoring providers on customer satisfaction, experience and retention. Here’s how these core factors weighed into our ratings:

  • Customer satisfaction (30%)
  • Customer retention (30%)
  • Online experience (20%)
  • Customer experience (20%)
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