Lone Star Energy is a customer-focused electric company owned by Shell Energy. They’re a reputable electric company that provides customer-friendly, fixed-rate energy plans in Texas.
In addition to straightforward, easy-to-understand rate structures, they also offer 100% green energy for Texans who want to reduce the carbon footprint of their household.
Compare their plans and rates to those from top Texas electric companies below.
Compare Electricity Plans & Rates
7 Gexa Energy Vetted Guaranteed Plans
| Plan Name | Plan Length | Rate |
|---|---|---|
| Gexa Eco Saver Plus 12 Plan | 12 Months | 10.5 ¢/kWh |
| Gexa Eco Saver Plus 24 Plan | 24 Months | 10.5 ¢/kWh |
| Gexa Energy Saver 24 | 24 Months | 16.4 ¢/kWh |
| Gexa Eco Saver Lite 12 | 12 Months | 19.5 ¢/kWh |
| Gexa Eco Saver Advantage 12 | 12 Months | 19.7 ¢/kWh |
| Gexa Eco Saver Premier 12 | 12 Months | 20.6 ¢/kWh |
| Gexa Eco Saver Premier 24 | 24 Months | 20.6 ¢/kWh |
- *Rates as of 11/20/2024 at 10:49 PM. Based on 1000 kWh in Oncor zone. Enter your zip code above for rates in your area.
8 4Change Energy Plans & Rates
| Plan Name | Plan Length | Rate |
|---|---|---|
| 4Change - Maxx Saver Select 12 | 12 Months | 10.5 ¢/kWh |
| 4Change - Maxx Saver Select 24 | 24 Months | 10.5 ¢/kWh |
| 4Change - Charitable Saver 12 | 12 Months | 13.7 ¢/kWh |
| 4Change - One Rate 12 | 12 Months | 15.7 ¢/kWh |
| 4Change - One Rate 24 | 24 Months | 15.9 ¢/kWh |
| 4Change - Cash Money 12 | 12 Months | 16.1 ¢/kWh |
| 4Change - Power Maxx Saver 12 | 12 Months | 18.2 ¢/kWh |
| 4Change - Power Maxx Saver 24 | 24 Months | 18.2 ¢/kWh |
- *Rates as of 11/20/2024 at 10:49 PM. Based on 1000 kWh in Oncor zone. Enter your zip code above for rates in your area.
8 Frontier Energy Plans & Rates
| Plan Name | Plan Length | Rate |
|---|---|---|
| Frontier - Frontier Saver Plus 12 Plan | 12 Months | 10.5 ¢/kWh |
| Frontier - Frontier Saver Plus 24 Plan | 24 Months | 10.5 ¢/kWh |
| Frontier - Frontier Budget Saver 12 | 12 Months | 14 ¢/kWh |
| Frontier - Frontier Budget Saver 24 | 24 Months | 14.2 ¢/kWh |
| Frontier - Frontier 36 | 36 Months | 15.7 ¢/kWh |
| Frontier - Frontier Saver Value 12 | 12 Months | 19.5 ¢/kWh |
| Frontier - Frontier Saver Premier 12 | 12 Months | 20.6 ¢/kWh |
| Frontier - Frontier Saver Premier 24 | 24 Months | 20.6 ¢/kWh |
- *Rates as of 11/20/2024 at 10:49 PM. Based on 1000 kWh in Oncor zone. Enter your zip code above for rates in your area.
0 Reliant Energy Trusted Plans & Rates
| Plan Name | Plan Length | Rate |
|---|
- *Rates as of 11/20/2024 at 10:49 PM. Based on 1000 kWh. Enter your zip code above for rates in your area.
Texas electricity rates have declined significantly in the last year and may continue to decrease if the temperatures drop.
Reviews & Ratings
Lone Star has a reputation for maintaining a high level of customer satisfaction, while also meeting the stringent standards of Texas’s energy market, thereby earning the name of Lone Star Electric Company.
HEC Lone Star Energy Rating Score: 4.5/5
Customer Ratings
The light company has relatively high rating scores, with a score of over 4.5 in four of the five reviewed categories.
Lone Star Energy Plans
Lone Star Energy Services offers energy plans with relatively competitive prices compared to other companies that offer straightforward, fixed-rate plans.
Along with providing affordable energy, they’re also one of the most trustworthy power companies in Texas.
Their current plan offerings include:
- Lone Star Locked In plans
- Free Energy Nights plans
- Free Energy Weekends plans
All of these plans feature competitive prices and price-protected, fixed rates.
They also have affordable Base Charges and Early Termination Fees.
Their Free Energy Nights and Free Energy Weekends plans are time-of-use plans, offering $0 energy during set time periods. These plans encourage Texans to use the brunt of their energy during off-peak hours to save money and be more efficient.
Green Energy Plans
Lone Star Energy offers relatively low-cost renewable energy plans that help reduce your personal carbon emissions.
Their Goin’ Green plan offers 100% clean energy with rates that are lower than some of their fossil fuel-sourced counterparts.
Other Services and Products
Along with cheap Texas energy plans, they offer helpful energy conservation tips.
They’ll send you reminders to regularly change your air filters, improving efficiency and helping cut your energy bill.
They also give weekly energy usage reports, including your Smart Meter Texas data, to help you understand how you consume energy.
Starting Service
To enroll in a Lone Star plan, call 888-853-4404. You can also enroll online.
They may require a deposit depending on your credit score. Some Texans may qualify for a deposit waiver.
Learn more about no-deposit energy here.
Lone Star Customer Service
Lone Star Energy customer service provides prompt support for all your needs:
Bill Pay
Lone Star Energy has several convenient payment options, including:
- Online payments: Make a payment online via your bill pay page
- Pay by phone: call 888-853-4404
- Pay by mail: Send your bill stub and a check or money order to P.O. Box 734377, Dallas, TX 75373-4377
- Autopay: Get automatic deductions from your account using an ACH, Visa, or MasterCard
Switching, Moving, Cancellation Fees
If you’re moving into a new home or switching companies, comparing electric company plans to find one that’s a good fit for your home is key.
Before switching, check out our Savvy Shopper’s Guide for quick tips.
You’ll also need to understand the Texas Electricity Fact Label (EFL) for every plan you’re considering. The EFL makes it easy to compare plans on an apples-to-apples basis for set usage levels.
How to cancel my energy plan?
You can easily cancel your energy plan online or over the phone.
Note that if you’re canceling your plan before the term ends, you’ll likely owe a cancellation fee, or Early Termination Fee (ETF).
This electric company typically charges $20 per month remaining in your contract. Be sure to check your plan’s EFL so you know what fees you may owe.
Transferring your Energy Plan
Transferring your electricity account is quick and easy. Simply call a customer service operator at 888-853-4404.
Make sure to notify them at least 30 days in advance. As a leading name in Texas electricity, they make the transition process as easy as possible.
Reporting Power Outages
If you have a power outage, call the Transmission & Distribution Utility (TDU) in your area.
Here are the TDU area numbers to report a power outage:
- Oncor: 888-313-4747
- Centerpoint: 800-332-7143
- TNMP: 888-866-7456
- AEP: 866-223-8508
- Sharyland Utilities (now Oncor): 888-313-4747
About Lone Star Energy
Lone Star Energy is a well-managed electricity company in Texas.
Known for their reliability, they offer Texas electricity plans featuring both traditional and renewable sources of energy. As a trusted Texas energy provider, they strive to deliver straight-forward energy plans that reduce billing surprises.
With their low rates, straightforward plans, excellent customer service, and well-reputed company profile, many Texans are drawn to their service.
Business Contact Information
Their headquarters in Texas are located at 10200 Grogans Mill Rd SUITE 150, The Woodlands, TX 77380, United States.
You can reach them at 888-853-440.
Deregulated Cities | ||
|---|---|---|
Houston | Dallas | Fort Worth |
Katy | Laredo | Waco |
Midland | Corpus Christi | Frisco |
McAllen | Galveston | Irving |
See all deregulated cities in Texas.
Top Zip Codes Serviced
Lone Star Energy Frequently Asked Questions
Is Lone Star Energy a good electric company?
Lone Star is a good company with an excellent management team and competent board members.
They have straightforward, “no gimmick” plans for all usage levels and term lengths, and they offer payment assistance programs, such as deferred payment options, if you can’t pay on time.
Who owns Lone Star Energy?
Originally owned by Pulse Power, Shell bought Pulse and all its subsidiaries, including Lone Star, in 2022. Shell is one of the largest names in the oil and gas industry across the globe.
