Octopus Energy® Rates, Plans, Reviews | 833-628-6888

Octopus Energy provides renewable energy with fixed rates at affordable prices, when compared to other straightforward green energy plans.

Founded in the United Kingdom, Octopus now serves over 5 million customers in nine other countries and has expanded its operations to the United States.

Compare their pricing to other leading providers on Home Energy Club to discover the ideal energy plan for your needs. For example, Gexa Energy often has some of the lowest prices on clean energy, if your energy usage falls within set kWh levels, as covered in the Electricity Facts Label (EFL) of their plans.

Compare Octopus to Top Texas Providers

9 Gexa Energy Vetted Guaranteed Plans

Plan NamePlan LengthRate
Gexa Eco Saver Plus 2424 Months11.9 ¢/kWh
Gexa Eco Saver Plus 1212 Months12 ¢/kWh
Gexa EV 2424 Months14.8 ¢/kWh
Gexa Energy Saver 2424 Months18.4 ¢/kWh
Gexa Saver Freedom 3636 Months18.6 ¢/kWh
Gexa Eco Saver Lite 1212 Months21.2 ¢/kWh
Gexa Eco Saver Advantage 1212 Months21.7 ¢/kWh
Gexa Eco Saver Premier 1212 Months21.9 ¢/kWh
Gexa Eco Saver Premier 2424 Months21.9 ¢/kWh
  • *Rates as of 06/22/2024 at 05:35 PM. Based on 1000 kWh in Oncor zone. Enter your zip code above for rates in your area.

Speak with Gexa for cheap rates with a 60-Day “Happiness Guarantee” at 855-639-8212 (mention code “GexaTX” for discount).

Call Gexa (855-639-8212)

8 4Change Energy Plans & Rates

Plan NamePlan LengthRate
4Change - Maxx Saver Select 1212 Months11.9 ¢/kWh
4Change - Maxx Saver Select 2424 Months11.9 ¢/kWh
4Change - Charitable Saver 1212 Months13.9 ¢/kWh
4Change - Cash Money 1212 Months15.6 ¢/kWh
4Change - One Rate 2424 Months17.1 ¢/kWh
4Change - One Rate 1212 Months17.7 ¢/kWh
4Change - Power Maxx Saver 1212 Months19.5 ¢/kWh
4Change - Power Maxx Saver 2424 Months19.5 ¢/kWh
  • *Rates as of 06/22/2024 at 05:35 PM. Based on 1000 kWh in Oncor zone. Enter your zip code above for rates in your area.

Speak with 4Change Energy about the vetted plans above which they guarantee at 888-366-7291.

Call 4Change (888-366-7291)

8 Frontier Energy Plans & Rates

Plan NamePlan LengthRate
Frontier - Frontier Saver Plus 2424 Months11.9 ¢/kWh
Frontier - Frontier Saver Plus 1212 Months12 ¢/kWh
Frontier - Frontier Budget Saver 2424 Months16.4 ¢/kWh
Frontier - Frontier Budget Saver 1212 Months16.8 ¢/kWh
Frontier - Frontier 3636 Months17.2 ¢/kWh
Frontier - Frontier Saver Value 1212 Months21.1 ¢/kWh
Frontier - Frontier Saver Premier 1212 Months21.9 ¢/kWh
Frontier - Frontier Saver Premier 2424 Months21.9 ¢/kWh
  • *Rates as of 06/22/2024 at 05:35 PM. Based on 1000 kWh in Oncor zone. Enter your zip code above for rates in your area.

Speak with a Frontier Utilities operator directly for easy enrollment by phone at 855-782-8379.

Call Frontier (855-782-8379)

8 Reliant Energy Trusted Plans & Rates

Plan NamePlan LengthRate
Reliant - Power Savings 2424 Months15.5 ¢/kWh
Reliant - Power Savings 1212 Months16.5 ¢/kWh
Reliant - Basic Power 2424 Months17.2 ¢/kWh
Reliant - Conservation 2424 Months17.5 ¢/kWh
Reliant - Basic Power 1212 Months18.2 ¢/kWh
Reliant - Conservation 1212 Months18.5 ¢/kWh
Reliant - Truly Free Weekends 100% Solar 1212 Months18.8 ¢/kWh
Reliant - Truly Free Nights 100% Solar 1212 Months19.8 ¢/kWh
  • *Rates as of 06/22/2024 at 05:35 PM. Based on 1000 kWh in Oncor zone. Enter your zip code above for rates in your area.

Speak with a Reliant Energy operator for help in choosing a plan that fits your home at 866-735-1218.

Call Reliant (866-735-1218)

 

Reviews and Ratings

While they’re new to the Texas market, they seem well liked, with a 4-star rating on Google from dozens of reviews highlighting their service, clean energy plans, and affordable pricing.

Be sure to read their reviews to learn more about Octopus. Then compare them to our other Texas electric company reviews to determine which supplier can best meet your electricity needs.

Customer Reviews

 

Renewable Energy Plans

Octopus offers only 100% renewable energy plans with price-protected, fixed rates.

They source their green electricity not from a single energy system but from a variety of clean sources, including solar, wind and hydro.

Octo 12 Plans

Their Octo 12 plans feature fixed-rate green energy, allowing you to lock in great rates for 12 months.

Key features of these plans include:

  • 12-month, price-protected rates
  • 100% clean energy
  • Solar buyback
  • $10 base charge
  • Transmission & Distribution Utility (TDU) fees

To get their best rates, use their Intelligent Octopus tech and enroll in one of their Octo 12 with Connected EV or Octo 12 with Connected Thermostat plans. For drivers of electric vehicles or smart thermostat, these plans give you the same features above with even lower rates.

When compared to other green energy plans with straightforward rates, their prices are competitive. Please note that to access their best rates, you have to enroll in one of their “connected” tech plans.

And if you already have solar panels installed but want 100% clean energy from the grid, you’ll enjoy the fact that all of these plans include solar buyback.

They’ll give you credit for your excess solar energy generated at the market rate for that power. You can sell your solar power back to the grid without having to lift a finger. Plus, there’s no cap on how many solar buyback credits you can earn, and you can roll them over indefinitely.

If you’re a fan of wind energy, you’ll want to join their Fan Club. It’s a time-of-use plan with a twist: you get discounts on your electric rates when wind energy makes up a set percentage of the grid’s energy supply.

Their Fan Club is also a part of their Octopus Energy Generation energy system to drive sustainable energy forward.

OctoPrepay12 Plans

They also offer their OctoPrepay 12 plans. These plans typically feature the same low rates, 100% renewable energy, and ETFs of their postpaid plans. The key difference is that their prepaid plans require that you enroll in autopay.

All of their 12-month plans come with an Early Termination Fee (ETF) of $100.

Starting Service

You can enroll in a plan with Octopus via their website or telephone.

They may need a deposit, but you can often avoid paying it if you have a strong credit score or you qualify for a deposit waiver.

You can get a deposit waiver if you’re medically indigent, are a victim of domestic violence, are aged 65 or older, or you can provide a letter of credit from a previous energy supplier.

Bill Pay

The energy supplier makes it easy to pay your energy bill, with payment options including:

  • Pay online at your sign in page.
  • Pay automatically via your online account.
  • Pay by phone and call 833-628-6888.
  • Pay by mail, sending your check or money order to P.O. Box 650823, Dallas, TX 75265.

Switching, Relocating, and Cancellation Fees

Before switching plans, transferring your service, or canceling your Octopus electricity plan, it’s essential to select a new plan that matches your needs.

Begin with the EFL

You can utilize the Texas Electricity Facts Label (EFL) to find the best plan for you because the EFL provides an apples-to-apples comparison of energy rates based on specific kWh usage levels.

You can get your home’s exact historic kWh usage with Smart Meter Texas. For quick tips on smart meters, browse our Smart Meter Guide.

Transferring Electricity Service

You can transfer your electricity to your new address online or over the phone. Inform them 30 days before your move to maintain uninterrupted service.

How do I cancel my energy plan?

You can cancel your plan online or over the phone. Note that they charge an Early Termination Fee (ETF) if you cancel before the end of your term. Their ETFs are typically $100, depending on your contract length.

Power Outages

If you have an Octopus power outage, contact the Transmission and Distribution Service Provider (TDSP) in your service area.

Here are the contact details for Texas TDUs:

  • Oncor: 888-313-4747
  • AEP: 866-223-8508
  • CenterPoint Energy: 800-332-7143
  • Texas New Mexico Power (TNMP): 888-866-7456
  • Sharyland Utilities: 800-545-4513

Customer Service

You can contact customer service on Monday, Tuesday, Wednesday and Friday from 9 am to 5 pm CT, and from 9 am to 4 pm on Thursdays. According to their website, you may get the fastest response by emailing them at heretohelp@octopusenergy.com.

About Octopus

Founded in the UK in 2016, Octopus Energy Group provides green energy in the US with low rates compared to other no-gimmick renewable energy plans.

Making sustainable, affordable energy widely available, they’re aiming for net zero carbon emissions. They also perform their own energy generation with solar and wind farms.

Business Information

Their headquarters in Texas is located at 114 Main St, Houston, TX, 77002.

Top Texas Municipalities Serviced

Deregulated Cities
Houston
Dallas
Fort Worth         
Katy
Laredo
Waco
Midland
Corpus Christi       
Frisco
McAllen
Galveston
Irving

See all deregulated cities in Texas.

Zip Codes Serviced

Enter your zip code for cheap rates in your area

Octopus Energy Frequently Asked Questions

Is Octopus a good company?

Octopus is a good company with a respected reputation in Texas and globally.

The company has strong reviews, with a 4-star rating on Google from dozens of customers, with many highlighting the quality of service. If you’re looking for low prices on clean energy, Octopus may be a good company for you.

To assess their reputation, consult authenticated reviews and compare them to reviews of other leading Texas energy companies.

Does Octopus have an app?

Yes, Octopus has an app. If you’re wondering, “How do I manage my Octopus Energy account?” consider downloading their app. You can use it to pay your bills, track your energy usage, and more.

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