XOOM Energy® Plans and Rates | 888-387-0932

XOOM Energy, sister company of Reliant Energy and a subsidiary of NRG Energy, is a well-regarded electric company that offers a range of electricity rate plans in Texas.

Compare their electricity plans and rates to others on our site, and use our guides to help you choose the right plan for your home. For assistance, call (888-387-0932).

Need a XOOM promo code? Check our promo codes page for discount promo codes from the biggest electric companies in Texas.

Compare XOOM to Competing Electric Companies

6 Reliant Energy Plans & Rates

Plan NamePlan LengthRate
Reliant - Conservation 2424 Months15.5 ¢/kWh
Reliant - Basic Power 2424 Months15.8 ¢/kWh
Reliant - Conservation 1212 Months15.9 ¢/kWh
Reliant - Basic Power 1212 Months16.2 ¢/kWh
Reliant - Truly Free Weekends 100% Solar 1212 Months17.8 ¢/kWh
Reliant - Truly Free Nights 100% Solar 1212 Months18.2 ¢/kWh
  • *Rates as of 04/16/2024 at 02:58 PM. Based on 1000 kWh in Oncor zone. Enter your zip code above for rates in your area.

Speak with a Reliant Energy operator for help in choosing a plan that fits your home at 833-339-0416.

Call Reliant (833-339-0416)

9 Gexa Energy 60-Day Guarantee Plans & Rates

Plan NamePlan LengthRate
Gexa Eco Saver Plus 1212 Months10.7 ¢/kWh
Gexa Eco Saver Plus 2424 Months10.7 ¢/kWh
Gexa EV 2424 Months14.8 ¢/kWh
Gexa Energy Saver 2424 Months16.9 ¢/kWh
Gexa Saver Freedom 3636 Months17.1 ¢/kWh
Gexa Eco Saver Lite 1212 Months19.5 ¢/kWh
Gexa Eco Saver Advantage 1212 Months19.7 ¢/kWh
Gexa Eco Saver Premium 1212 Months20 ¢/kWh
Gexa Eco Saver Premium 2424 Months20 ¢/kWh
  • *Rates as of 04/16/2024 at 02:58 PM. Based on 1000 kWh in Oncor zone. Enter your zip code above for rates in your area.
Speak with Gexa about their cheap rates with a 60-day guarantee at 855-639-8212 (mention code “GexaTX” for discount).

Call Gexa (855-639-8212)

2 Payless Power No Deposit Plans and Rates

Plan NamePlan LengthRate
Payless Power - 12 Month - Prepaid12 Months17.2 ¢/kWh
Payless Power - 6 Month - Prepaid6 Months17.4 ¢/kWh
  • *Rates as of 04/16/2024 at 02:58 PM. Based on 1000 kWh in Oncor zone. Enter your zip code above for rates in your area.

Speak with Payless Power about their competitive “No Deposit” prepaid electricity plans at 833-926-9776.

Call Payless (833-926-9776)

*Samples above are live rates based on Oncor zone at 500, 1000 and 2000 kWh usage. Enter your zip code for rates in your area and additional companies and plans.

Texas electricity plans are driven in large part by the wholesale price of natural gas. As natural gas prices have dropped since peaking last year, electricity rates in Texas have significantly decreased.

Energy Plans in Texas

XOOM Energy Texas is a mid-size light company in Texas offering affordable energy plans with a variety of features, from plans that benefit charities to green energy plans.

Their energy plans include one year and multi-year term lengths of 12, 24 or 36 months, allowing you to lock in a long-term electricity rate in Texas. The energy provider offers a relatively small number of electricity plans to simplify the selection process.

They also have variable month-to-month energy rates with no cancellation fees for customers who don’t wish to be locked into a contract.

The early cancellation fees for their plans tend to be high compared to other electric companies, so it’s especially important to make certain the plan you select is the right fit for your home.

While XOOM may not be the cheapest electric company, you can take comfort in knowing they are backed by NRG Energy, their highly trusted parent company. Plus, their rates are often competitive with large companies like Ambit, TXU Energy, Direct Energy, and Constellation Energy.

Renewable Energy Plans

XOOM Energy Texas offers green energy plans. As with most energy providers, they may have plans with 100% renewable energy, but they also offer 50% green energy content at times.

Renewable energy plans in Texas are sourced primarily from wind energy and solar energy, and they help to safeguard the Earth from climate change. Solar power is generated using solar panels at utility-scale solar farms, so you don’t need to invest in expensive solar panels for your home. Texas is the largest generator of wind energy.

Compare Texas electricity rates vetted to prevent billing surprises

Requirements to Start Service

You can easily enroll in a XOOM Energy plan online or over the phone. It often only takes 10 minutes or less.

Most energy providers require that you pay a deposit, but you may qualify for no deposit electricity if you have a good credit score.

You should also consider energy plans from XOOM’s sister companies, as you’ll find advantages to their energy plans. These energy providers include Cirro Energy, Discount Power and Reliant Energy.

Customer Service

You can reach XOOM’s customer service operators at 888-387-0932 at the following days and times:

8 am – 11 pm (EST) on Monday – Friday
9 am – 7 pm (EST) on Saturday

Customer Login

To conveniently access your XOOM account online, go to the XOOM Energy login page.

Paying Your Electric Bill

XOOM makes it easy and convenient for their customers to pay their bills. Bill payment options include:

  • Online bill pay using the online login
  • Mail your bill payment by sending your checks to P.O. Box 660133, Dallas, TX 75266-0133
  • Bank bill payment, either electronically or by post, sent to P.O. Box 650411, Dallas, TX 75265-0411
  • In-person bill pay at any of the CheckFree, Barri Financial Group, and Fidelity Express locations
  • Phone bill payment with your credit or debit card by dialing 833-355-9666

Reviews and Ratings

We collect insights, ratings and other consumer information from reputable independent sources, as well as complaints statistics from the Public Utility Commission, for dozens of electric companies in Texas.

We use this third-party information in combination with our staff’s years of expertise to develop our HEC Rating Score.

HEC XOOM Energy Rating Score: 4.3/5

Customer Ratings

XOOM Energy has good rating scores for all categories. Their best is billing, with a 4.5 out of 5.

Customer Reviews

Visit our XOOM Energy reviews page for more information and ratings on XOOM Energy.

Compare Texas electricity rates vetted to prevent billing surprises

Switching, Moving, Cancellation Fees

If you’re planning to switch to a different electric company in Texas, moving, or canceling your energy plan, we help you find discount energy rates that are often lower than the regular rates on provider sites.

It’s critical to check every plan’s Electricity Fact Label (EFL), which you’ll find under Plan Details. The EFL includes key information on energy rates at various usage levels, cancellation fees, and renewable energy content. Fort quick tips on getting the most out of a plan’s EFL, check out our Guide to Understanding the Texas EFL.

Transferring Your Energy Plan

If you are moving and wish to transfer your XOOM plan to a new address in a deregulated zone in Texas, you should contact XOOM and provide information on your new address at least 30 days in advance.

Report a Power Outage

If you have a XOOM Energy power outage, be sure to call the Transmission & Distribution Utility (TDU or TDSP) in your utility area in Texas.

For a XOOM power outage, here are the TDU phone numbers:

  • Oncor: 888-313-4747
  • AEP: 866-223-8508
  • Centerpoint Energy: 800-332-7143
  • Texas New Mexico Power (TNMP): 888-866-7456
  • Sharyland Utilities: 800-545-4513 

About XOOM Energy

XOOM Energy launched sales of traditional energy in 2011, and in 2016, the light company began offering renewable energy in Texas.

The energy provider offers energy rates in 18 states and the District of Columbia, as well as natural gas in many markets. NRG Energy acquired XOOM in 2018.

The energy provider’s plans include moderately-priced fixed electricity rates, with both one-year and multi-year terms.

Business Information

Their headquarters are located at 800 Bering Dr #250, Houston, TX 77057, United States.

You can reach their corporate headquarters at 713-230-8515.

Top Texas Municipalities Serviced

Deregulated Cities
Houston
Dallas
Fort Worth         
Katy
Laredo
Waco
Midland
Corpus Christi       
Frisco
McAllen
Galveston
Irving

See all deregulated cities in Texas.

Top Zip Codes Serviced

Enter your zip to compare the best XOOM rates in your area

XOOM Energy Frequently Asked Questions

Is XOOM Energy good?

To determine whether XOOM is a good company for Texas electricity, you should check their XOOM Energy customer reviews and ratings.

What is XOOM Energy’s deposit policy?

XOOM Energy doesn’t provide no-deposit lights or plans with no credit check. The company use your payment history and credit score to determine if you owe a deposit. You can access no-deposit electricity plans from big brand light companies.

How to contact XOOM Energy?

You can contact XOOM Energy customer service via chat from your account, Monday through Friday, or use their online contact form. Send your postal mail queries to One Shell Plaza, 910 Louisiana St., Houston, TX 77002, or call 833-355-9666.

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On Home Energy Club, our cost calculator widget helps you to choose an energy plan by performing detailed calculations so you can quickly compare estimated plan costs based on your historic usage data and publicly-available data. Your actual future bill amounts will depend on your future energy usage, which cannot be precisely determined, so the accuracy of plan cost data cannot be guaranteed. You should always read the details of an energy plan’s Electricity Facts Label (EFL) to decide if it’s a fit for your home.

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