NRG® Energy Ratings and Reviews (Verified)

NRG Energy is one of the largest electric companies in the nation, and is the parent company of Reliant Energy, Green Mountain Energy and other major brands.

Home Energy Club recommends that you read reviews and statistics from independent review websites, the Better Business Bureau and government sites to get a more complete picture of the type of service you can expect from an energy provider. Below you will find links to NRG’s BBB page and statistics from the Public Utility Commission of Texas.

NRG Energy Better Business Bureau PageBBB Rating
NRG Energy Public Utility Commission of Texas StatsPUC Stats

View our Texas Energy Provider Reviews page to read reviews on some of NRG’s owned brands like Reliant Energy, Cirro EnergyDiscount Power, Green Mountain Energy, Stream Energy and XOOM Energy.

At Home Energy Club we take pride in adding transparency to electric company information and the process of choosing electricity plans. We vet each electricity plan using our TrustPlan Process to help you reduce the odds of a bill surprise.

Below you’ll find a small sampling of reviews.

NRG Energy Customer Reviews


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You should always read a plan’s EFL details to decide if it’s a fit for you, but our system does the tedious math to help you compare estimated costs. Of course, your future bill amounts will depend on your future usage.

You will find a widget on Home Energy Club which fetches your home’s energy usage data from Smart Meter Texas (SMT) and runs calculations of the rate structures of energy plans to help you conveniently estimate the cost of energy plans you are considering, based on your prior 12 months of energy usage as reported by SMT.

In one of the text panels of the widget, you will see an authorization button. By checking the permission box above the fields in which you enter your name and email address, and clicking on the authorization button, you are authorizing Smart Meter Texas to provide us with your location’s energy usage information so that our system can run cost calculations. It’s important to note that errors can occur when developing and running calculations, and the Company does not guarantee that its cost numbers are correct. You should always read the Electricity Facts Label (EFL) for each energy plan you are considering before enrolling, and make an independent decision on whether the plan is an appropriate fit for your home based on your own calculations and all the information disclosed by energy providers in the EFL.

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