Based in Houston, Texas, OnPoint Energy has a team of industry veterans with 186 years of combined experience that is revolutionizing the retail electricity market by prioritizing genuine customer relationships founded on trust, loyalty, and care.
You may compare OnPoint Energy rates with other top providers on Home Energy Club to find the best energy plan.
Don’t forget to check other OnPoint Energy Texas reviews for more insights. You may also speak directly with an OnPoint Energy representative by dialing 833-667-6468 if you have any other questions.
Call OnPoint for a cheap rate
Compare OnPoint Energy Rates to Top Texas Providers
Even with the high temperatures reached in Texas this year, OnPoint Energy rates are generally lower than last year.
OnPoint Energy’s Commitment to Sustainability
OnPoint Energy, a leading retail electricity provider in Texas, often offers customers a fixed rate for two years, insulating them from energy market fluctuations. This innovative plan, the company’s first, ensures 100% renewable energy, sourced from local wind and solar projects.
The growth of renewable energy in Texas is propelled by Renewable Energy Credits (RECs), which OnPoint Energy purchases to match the consumption under this plan, ensuring production of clean energy. Customers are not only able to lock in a stable rate but also promote local renewable energy initiatives, supporting the state’s push towards a sustainable future.
Requirements to Start OnPoint Energy Service
You can sign up for an OnPoint Energy energy plan online or by phone.
If you would like to enroll via phone or need assistance, call the enrollment center at 833-667-6468.
As with all electric companies, you will need to provide some form of identification, such as your social security number, to confirm that an account is being opened by you.
Make sure to compare trusted energy providers on Home Energy Club to ensure you are choosing the best energy plan for your home.
OnPoint Energy Customer Service
OnPoint Energy’s customer service center is open weekdays from 7:00 a.m. to 6 p.m. CT. You may also talk to an OnPoint Energy operator at 833-667-6468. OnPoint also has a contact page or you may reach out to them via email: care@getonpointenergy.com.
To access your OnPoint Energy account, go to the OnPoint Energy login page.
OnPoint Energy Bill Pay
Log in to your account via the OnPoint login page to easily pay your bill. Accepted forms of payment include debit or credit cards.
Strategies to Reduce Your OnPoint Energy Electric Expenses
If you find your electricity usage higher than normal, consider the following strategies to reduce your OnPoint Energy expenses.
- Washer/Dryer: avoid using energy on small laundry loads; ensure the washer is full before running it.
- LED light bulbs: consider switching to energy-efficient light bulbs (they use less power).
- Thermostat: consider purchasing a smart thermostat to potentially save more energy.
- External air: locate and seal any cracks in your home and improve insulation.
Relocating, Switching Plans, and OnPoint Energy Termination Charges
If you are moving, you should identify an energy plan tailored to your power needs for your new residence. Searching through Texas energy providers to get the most favorable rates might be confusing, but the Texas Electricity Facts Label (EFL) guide can assist you in deciding the optimal energy plan for your needs.
To transfer your OnPoint plan to your new residence, provide the company with a form of your updated address. This way, you can continue enjoying uninterrupted energy services at your new home. We also recommend submitting your request a minimum of 30 days prior to your move in order to ensure there is enough time for processing the updated details.
Report OnPoint Energy of a Power Outage
In the event of a power outage, please reach out to the Transmission Distribution Utility (TDU or TDSP) serving your specific Texas utility zone. OnPoint Energy functions as a retail energy provider and does not have the capability to address outages. Instead you should get in touch with the TDU to promptly address and resolve any issues.
Here are numbers for current Texas TDUs:
- Oncor: 888-313-4747
- AEP: 866-223-8508
- CenterPoint Energy: 800-332-7143
- Texas New Mexico Power (TNMP): 888-866-7456
- Sharyland Utilities: 800-545-4513
About OnPoint Energy
OnPoint Energy is a Houston-based company aiming to redefine the retail electricity industry with genuine consumer care and transparency. With over 186 years of combined experience, their seasoned professionals prioritize mutual trust, loyalty, and simplicity when helping customers.
OnPoint’s services stand out for their transparency by minimizing hidden charges or confusing terms. They understand the challenges consumers face in a de-regulated electricity market, which often involves misleading information and unclear billing terms.
OnPoint prides itself on being an advocate for consumers, often offering easily understandable plans and providing extended customer support across various platforms, from phone to social media.
With a no-nonsense approach, OnPoint makes an effort to avoid the pitfalls of fluctuating rates or misleading promotions seen with some other providers. Their focus on clarity is further highlighted by their policy of automatically updating clients to optimal plans based on past consumption, eliminating the worry of unforeseen price changes.
OnPoint’s mission is simple: to simplify electricity for consumers and inspire confidence in their choices.
OnPoint Energy Business Information
OnPoint Energy headquarters is located in Texas at:
24 Greenway Plaza, Suite 1000
Houston, TX 77046
OnPoint Energy Top Texas Cities Serviced
OnPoint Energy offers energy plans and services to residents in all of Texas’ de-regulated cities. Find your city in our table below which includes the largest cities in Texas.
If your city isn’t on the list, just enter your zip code in one of the zip code boxes and compare the best electricity rates in your area.
OnPoint Energy Zip Codes Serviced
Enter your zip for cheap OnPoint rates in your area
OnPoint Energy Frequently Asked Questions
Where to compare OnPoint Energy plans, rates, and reviews?
Discover the advantages of OnPoint Energy and access trustworthy customer reviews and ratings. Be sure to compare energy rates tailored to your location through the Home Energy Club website.
Where to find OnPoint Energy promo code for discount rates?
Check the OnPoint Energy website to see if any OnPoint promo codes are being featured this month.
How to pay my OnPoint Energy bill?
For detailed information, check the OnPoint Energy website where you’ll learn that you can pay your OnPoint Energy bill online with a credit or debit card through their login page, or pay by check via mail.
Is OnPoint Energy a good company?
To determine whether OnPoint Energy is a good company, check OnPoint verified reviews and ratings. You can compare reviews of other top Texas energy companies on Home Energy Club.
What is OnPoint Energy?
OnPoint Energy, headquartered in Houston, is revolutionizing the retail electricity sector through its dedication to transparency and genuine consumer care. Boasting a team with over 186 years of combined experience, OnPoint prioritizes establishing a foundation of trust with its clients.
They often offer user-friendly plans and have made a commitment to avoid the confusing pricing tactics commonly seen in the industry. OnPoint stands out not only for its typically transparent rates but also for its proactive approach to client service, helping customers to find optimal energy plans based on their usage history.
Their goal is to demystify the electricity market for their consumers.
How do I cancel OnPoint Energy?
If you’re considering canceling your OnPoint Energy service, you have the option to explore discounted rates from other top electricity providers on Home Energy Club.
It’s important to note that if you’re relocating within Texas to another de-regulated area, you can transfer your OnPoint service to your new address without incurring any penalties.
However, if you’re not moving and intend to switch providers before your fixed-rate term contract ends, you may be subject to an early termination fee. To find the specific amount of their early termination fee, please refer to your current plan on the OnPoint Energy website.
How to contact OnPoint Energy?
Contact OnPoint Energy through the customer service number at 833-667-6468, check their contact page, or reach out via email: care@getonpointenergy.com.
