Want the most trustworthy electric companies in Texas? With hundreds of options all claiming to be the best energy company in Texas, it can be hard to know which Texas electricity providers to trust.
That’s why we put together a list of the top 10 best electric companies in Texas you can trust. We also included two honorable mentions. This should help you narrow down your options when you’re looking for a trusted energy provider.
Some of the electric companies included on our list have the cheapest energy plans, and most offer special discount rates on Home Energy Club.
Although price is important, we also considered the following criteria when evaluating which energy companies are the most trustworthy:
- Trustworthiness
- Easy-to-understand plans
- Complaint resolution
- Reviews and ratings
- Rewards
- Community involvement
You can view energy plans from the best Texas electricity providers in your area by entering your zip code below.
Note that there are hundreds of electric companies registered in Texas, and there’s not enough room on our top 10 list for all of them.
You want the best energy provider in Texas?
Check out our full selection of top Texas energy providers.
10 Most Trustworthy Electric Companies in Texas
Gexa Energy
Gexa Energy, a subsidiary of NextEra Energy, is a well known and trusted Texas power company with some of the lowest electricity rates. Their 60-day “Happiness Guarantee” helps ensure customer satisfaction.
Gexa offers 100% renewable energy plans that help reduce CO2, and they’re priced at less than many fossil fuel-sourced plans.
Gexa Energy receives high marks for pricing and green energy. Customer ratings for their energy plans and promotions are notably high. This is followed by customer service and overall experience. Customer comments include “Great rates,” and “Very helpful when I needed assistance.”
Speak with Gexa (866-868-3580)
Reliant Energy
Reliant Energy is one of the largest, most established electric companies in Texas.
A subsidiary of NRG Energy, they’re one of the most respected brands in the state, known for their excellence in customer service and trustworthy plans.
We consider Reliant’s well-trained, friendly operators some of the best in the business. You can speak with a Reliant operator directly at 866-735-1218.
While their rates aren’t the lowest, they’re trustworthy, and their plans are straightforward and affordable. Plus, they help customers lower their energy usage to reduce energy bills.
Their ratings are high for billing and account management, customer service and overall satisfaction. One customer commented, “So glad this is what I chose. After 6 years of Reliant, living in 2 locations, I have no complaints.”
Cirro Energy
Cirro Energy is a subsidiary of NRG Energy and sister company of Reliant. They offer a simple, fast shopping experience and low to mid-range electricity rates.
Their operators are top notch. You can call them directly at 855-463-9960.
One of their key benefits is their straightforward, transparent energy plans. With basic features and minimal options, they make it quick and easy for Texans to pick an energy plan.
Green Mountain Energy
For over 20 years, Green Mountain Energy has been a pioneering renewable energy provider in Texas.
Their pricing isn’t the lowest, but they offer affordable Texas electricity rates on clean wind and solar energy. Plus, they provide excellent customer service.
Green Mountain Energy started in Vermont in 1997, and they were the first supplier to focus solely on green energy for residences.
Their renewable energy plans have helped avoid 60 billion pounds of CO2 emissions, the equivalent of planting over 7 million trees.
Payless Power
Payless Power is hands down the best no-deposit Texas power company.
They offer simple no deposit prepaid electricity plans for Texans looking for “pay-as-you-go” electricity.
Payless Power’s no credit check, no deposit electricity prepaid plans are competitively priced for this plan type, which has more risk for the provider.
They have some of the best prepaid plans regardless of income or credit history.
Discount Power
Discount Power is a subsidiary of NRG Energy and a sister company of Reliant. The Texas energy provider offers straight-forward electricity rates with a “no frills” customer experience.
Discount’s electricity plans are easy to understand and enroll in. As an NRG company, the company has professional management and customers can count on the very highest quality of customer service.
TXU Energy
TXU Energy is one of the most trusted, established electric companies in TX. In business for over 100 years, they began as Dallas Electric Company in 1882.
Because of their excellent customer service, they’ve retained their customer loyalty to a remarkable degree in Texas’ competitive deregulated market.
TXU has a strong presence where they’re based in the Dallas area. They were early pioneers of “free” nights and weekends plans.
Their highest marks are in customer service, community outreach, innovation, and market perception. The company offers a range of fixed rate electricity plans in Texas for one-year and multi-year terms.
Chariot Energy
Chariot Energy is the electricity provider and marketing arm of a major, vertically-integrated conglomerate with solar energy generation facilities in Texas.
They’re owned by Hanwha Group, one of the largest corporations in the world.
Chariot offers 100% solar energy plans in Texas with low to mid-range rates that are competitive with fossil-sourced plans.
With a high quality management team and a high 4-star rating from hundreds of verified customer reviews, they’re becoming a major energy provider in the state.
Veteran Energy
Veteran Energy was founded in 2010 and provides charitable support to our nation’s military veterans. They offer affordable, straightforward energy plans.
With easy-to-understand rate structures and a range of desirable term lengths, Veteran makes it easy for Texans to enroll in new electricity plans.
In addition to their charitable donations, customers can choose to donate some of their monthly energy bills. The best part is, they can select which veteran charity foundation they want to support.
Due to their straightforward plans and their generous military support, they’ve developed a very loyal customer base, with one customer saying “I’ve been with VE for about 5 years and just signed up for another 3.”
Pulse Power
Pulse Power is owned by Shell Energy and operated by a highly experienced, top notch team, with excellent pricing and first-rate operations. It’s hard to beat their combination of trustworthiness and low, straightforward rates.
Pulse has some of the best no-gimmick electricity rates for residential customers. Their straightforward plans are designed to minimize the odds of a bill surprise, creating higher customer satisfaction so customers renew year after year.
Their low electricity rates and excellent service are making them one of the fastest-growing Texas electricity providers.
Honorable Mentions
That’s our list of the top 10 trusted electricity providers in Texas. But there’s so many great options out there, we’d be remiss if we didn’t include two other great options as honorable mentions.
Just Energy
Just Energy is one of the largest electricity providers in Texas and in the national deregulated energy market, servicing over 1 million customers.
Founded in 1997, this supplier offers affordable energy in Texas, including 100% renewable energy content to protect the environment.
Their strong points are customer service, billing, and account services in their customer ratings. That said, they’re also rated well in price, plans, promotions, and overall experience.
A satisfied customer said, “No billing issues, I like getting weekly usage information, and no surprises on my bill.”
TriEagle Energy
For over 15 years, TriEagle Energy has steadily developed a following for their straightforward rates, and is a trusted electric company in Texas.
As a subsidiary of Vistra Energy, they serve customers throughout the state.
TriEagle offers no-gimmick plans to help cut bill surprises. The electric supply company has low to mid-market pricing. They have good customer service and their weekly usage reports help customers manage their energy usage.
The electric company also has competitive renewable energy plans. Their best customer rating is for price, followed by customer service.
“I wish I could have known about this company years ago,” one customer said.
Other Trusted Energy Providers
Other trusted Texas energy providers include Champion Energy, Tara Energy and 4Change Energy.
Any of these trusted electric companies would be a great pick for your energy needs. Be sure to review their plans against your home’s energy usage to make sure their plans are a good fit for your home.
To view the energy plans of a larger range of quality electric companies, enter your zip code below.
Our list of the most trustworthy Texas energy providers changes based on changes in the scores of each company.
If you’re interested in some of the current top energy suppliers, be sure to check out our picks of the top light companies in 2024. That’s the place to start when you want the best light company in Texas.
Another thing to keep in mind when shopping for a Texas energy provider is that your Texas utility company may have an impact on your electric bill. Check out our outage and info pages on utility companies in Texas for more info.
Want help energy shopping? Find quick tips in our Savvy Shopper’s Guide.
And be sure to read the Electricity Facts Label (EFL) for any plan you’re considering.
