Green Mountain Energy Rates, Plans, Reviews | 844-724-3211

Green Mountain Energy® Reviews, Rates & Plans (December 2024)

Green Mountain Energy is a pioneer of renewable energy plans in Texas. Compare Green Mountain energy rates in Texas by entering your zip code.

You can select a plan here and enroll online, or speak directly with their operator for expert help in choosing the best plan based on your home’s actual monthly usage levels.

Call toll-free now for more plans and electric rates at 844-724-3211 (English and Spanish).

Call a Green Mt operator

Compare Green Mountain vs. Gexa “Green” Plans

0 Green Mountain Rates (Oncor Zone)

Plan NamePlan LengthRate
  • *Rates as of 12/21/2024 at 12:58 AM. Based on 1000 kWh. Enter your zip code above for rates in your area.

Call for more Green Mountain plans 

7 Gexa Energy Rates (Oncor Zone)

Plan NamePlan LengthRate
Gexa Eco Saver Plus 12 Plan12 Months10.5 ¢/kWh
Gexa Eco Saver Plus 24 Plan24 Months10.5 ¢/kWh
Gexa Energy Saver 2424 Months16.5 ¢/kWh
Gexa Eco Saver Lite 1212 Months19.6 ¢/kWh
Gexa Eco Saver Advantage 1212 Months19.8 ¢/kWh
Gexa Eco Saver Premier 1212 Months20.4 ¢/kWh
Gexa Eco Saver Premier 2424 Months20.5 ¢/kWh
  • *Rates as of 12/21/2024 at 12:58 AM. Based on 1000 kWh in Oncor zone. Enter your zip code above for rates in your area.

Compare rates here or call Gexa at 844-724-3211. Give the operator promo code “GexaTX” for discount rates.

Speak with a Gexa operator

100% Green Plans

They offer straightforward rates (no bill credits), with fixed-rate plans, “free” wind energy nights plans, and solar plans featuring:

Price-protected rates: Almost all of their plans have fixed rates that are locked in until the end of the contract term. Contract lengths usually range from month-to-month to 12, 24, and 36 months.

Pricing: They may not be the cheapest electric company, but their rates are competitive, plus they they’re a highly trusted brand and part of the NRG family of light companies.

City rates: Review Green Mountain Energy Houston rates and Dallas rates, and also the rates for over 100 Texas cities.

Here’s a selection of plans:

Pollution Free All Nighter

Get free energy during set nighttime hours for 12 or 24 months, 7 nights per week, with renewable content listed as 100% wind in the EFL.

Pollution Free e-Plus Term Length

This is a basic straightforward fixed-rate plan usually offered for 12, 24 and 36 months, renewable content listed as 100% wind.

Learn more about the Pollution Free e-Plus 12 plan to determine if it could be a good fit for your energy needs.

Pollution Free e-Plus Month to Month

This is a month-to-month flex plan with a variable rate. This type of plan featuring rates which are not fixed can be useful for certain customers, but be cautious because variable rates are more likely to produce bill surprises. For this reason, we don’t display them. Call an operator for help.

Go Local Solar

Energy for this plan is sourced from Texas solar facilities according to the EFL. It’s a straightforward plan. Ask their operator for available term lengths.

Renewable Rewards

Earn credits for excess solar energy produced by your home’s solar panels. Learn more about solar buyback plans.

Get best green plans in your zip code

Renewable Energy Credits (RECs)

By purchasing a 100% green plan, you don’t need to install expensive solar panels on your home.

With the enrollment in a Green Mountain electricity plan, you support cleaner energy by matching your annual paid energy usage with an equivalent quantity of power produced by renewable sources of electric generation in the US.

The company purchases and retires renewable energy certificates (RECs) representing the environmental attributes associated with green energy generation for your paid usage. Customers don’t receive power from a specific generation facility under REC programs.

Reviews & Ratings

We have gathered Green Mountain Energy reviews from independent review sites, the State of Texas Public Utility Commission Complaints Statistics and other review sources.

We use this information and combine it with our Home Energy Club expertise to determine a Home Energy Club (HEC) rating.

HEC Green Mountain Energy Rating Score: 4.3/5

Customer Ratings

The electric company has impressive overall ratings on the reviewed categories, but their energy rates aren’t the cheapest. For that reason, they have a slightly lower rating for pricing.

Customer Reviews

Read more Green Mountain Energy customer reviews and other qualitative information.

Visit the Smart Meter Texas website to view your home’s historic energy usage.

Energy Promo Codes

Check to see if a Green Mountain promo code is featured this month on our energy promo codes page. These codes give you access to discount rates.

Compare rates in your area

Requirements to Start Service

Signing up for service is easy for this energy company. Simply enroll online or call for operator service at 844-724-3211.

You’ll need to provide identification to sign up. You can use your driver’s license or another acceptable form of ID to confirm that the service is being set up for you.

Some customers may be asked to make a deposit during the enrollment process to start a new service. The Electricity Facts Label (EFL) for your plan will specify the rates you will pay at various usage levels.

Customer Service

Call for live operator assistance in English and Spanish at 844-724-3211. Like many Texas light companies, they don’t have 24/7 service, but operators are available daily starting early in the morning till late at night.

Call volume is lowest on Wednesday between 11:30 am and 6 pm and on Thursday and Friday from 11:30 am to 8 pm.

You can also get help online from a live agent via chat, and you can send email inquiries through the company’s web page.

Bill Pay

Green Mountain offers a wide range of payment options, including:

    • Online bill pay using the options on MyAccount Green Mountain Energy login page
    • One-time bill payment with guest pay without account login
    • Automatic bill pay using AutoPay feature in your account
    • Phone bill pay with a card or checking account by calling 844-724-3211
    • In-person bill pay at CheckFreePay station locations (for residential customers) and authorized bill pay locations
    • Mail bill payment with an enclosed bill pay coupon sent to Green Mountain Energy, P.O. Box 660305, Dallas, TX 75266-0305

Your bill will include the energy rates you are paying, the kWh you’ve used, and your total energy use and energy expense.

Switching, Moving In, Moving Out, and Cancellation Fees

If you’re planning to switch plans, our guide can help you accurately compare energy plans using an EFL.

If you intend to switch to a different light company, consider Green Mt’s sister electric companies in Texas, Reliant Energy and Cirro Energy.

You can cancel your plan by calling an operator at 866-785-4668.

If you have a fixed-term contract, you should notify the company 30 days in advance. Additionally, if you’re terminating service before the contract ends and not canceling due to a move-out from your current residence, you’ll have to pay an Early Termination Fee as described in each plan’s Electricity Facts Label.

Transferring Electricity Service

Existing customers who are interested in transferring their service to a new address can set up a transfer easily using their online account portal or by starting the online form here.

Business Electricity

Whether you have a small business or a large manufacturer or retail chain, allow us to negotiate discount commercial rates for you from the top energy companies in Texas. Start by filling out our commercial rates quote form. You’ll receive energy offers from the participating power companies.

Report a Power Outage

The Texas electric grid is subject to outages during extreme weather. If you have a power outage, report it to your transmission and delivery utility (TDU). Green Mountain is an electricity retailer and not a TDU, so you’ll have to reach out your local area TDU to report a power outage.

Texas TDU contact info:

  • Oncor: 888-313-4747
  • AEP: 866-223-8508
  • Centerpoint Energy: 800-332-7143
  • Texas New Mexico Power (TNMP): 888-866-7456
  • Sharyland Utilities: 800-545-4513

About Green Mountain Energy

They were one of the first to solely focus on green energy for homes. They’re a subsidiary of NRG Energy.

The power company got its start in Vermont in 1997. In 2014, they installed their 75th solar facility at the Texas Theater in Dallas. Retail electric companies in Texas including Reliant Energy, Direct Energy, Stream Energy, Cirro Energy, and Discount Power are sister companies.

Business Information

The headquarters in Texas are located in:

910 Louisiana St 22nd floor, Houston, TX 77002

You can reach their corporate headquarters at 866-785-4668.

If you want to sign up for a plan you can either enroll online or call 844-724-3211.

Top Texas Municipalities Serviced

Deregulated Cities
Houston
Dallas
Fort Worth         
Katy
Laredo
Waco
Midland
Corpus Christi       
Frisco
McAllen
Galveston
Irving

See all deregulated cities in Texas.

Texas Zips Serviced

Enter your zip for rates in your area

Green Mountain Energy Frequently Asked Questions

Do they have an app?

Yes, they have a Green Mountain Energy app, and it’s available for Android and iOS mobile devices. Using their app, you can request to transfer your account, pay bills, check the balance, manage your plan and account services, and more.

You can even select options to monitor your electric usage and earn badges for increasing your green impact.

Is Green Mountain Energy good?

Green Mountain Energy is a good choice if you’re looking for clean electricity from 100% renewable energy generation sources like wind and solar.

They garner excellent ratings and have a loyal customer base for their energy services.

Do they require a deposit?

Green Mountain Energy does not offer pay-as-you-go plans with no deposit and no credit check. When you apply for service, Green Mountain will assess your credit to decide whether you need to pay a deposit.

The provider may refuse to provide a connection without a deposit if your payment history reveals two or more late payments.

Are their rates expensive?

The provider offers affordable rates, but is generally not the cheapest electric company for green energy.

You can also cut your electric bill and carbon emissions by using our guide to reduce your home’s energy usage.

What is the Sun Club?

For over 20 years, the company has offered sustainable solutions to the communities it serves by giving grants for projects that promote clean energy, energy efficiency, resource conservation and stewardship of the environment.

These projects have low carbon footprints and protect the environment.

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