Amigo Energy Rates, Plans and Reviews

Amigo Energy is a retail electricity provider (REP) in Texas that offers various types of electricity plans with diverse features. The company provides fixed-rate plans for customers who prefer straightforward prices and predictable bills, but also other plans with features like free nights and bill credits. Customers can upgrade any Amigo Energy plan to 100% renewable energy for a monthly fee of $9.99. If you own a solar panel system, you can also add a solar buyback rate to any plan.

Amigo Energy is a subsidiary of Just Energy Group and is sister companies with Tara Energy and Just Energy.

Amigo Energy Plans and Rates in Texas

Since Texas has a competitive energy market driven by supply and demand, electricity rates are constantly changing. You can usually expect the highest rates in summer and winter, when power demand spikes due to air conditioning and space heating. The cost of delivering electricity to your home also varies depending on your exact location in Texas. As a result, you may notice price variations when comparing electricity rates across different ZIP codes.

Seasonal and geographic variations are common when comparing electricity plans in Texas, even when comparing rates from a single provider, such as Amigo Energy. This article offers a general overview of its plan options, but you can check updated rates in your ZIP code with an online marketplace like Home Energy Club.

Amigo Energy Rates and Plans in Houston

Amigo Energy electricity rates in the greater Houston area are competitive with the statewide average. The average Texas energy rate is 15.32 cents per kilowatt-hour (kWh), according to December 2024 data from the U.S. Energy Information Administration (EIA).

Amigo Energy Rates and Plans in Dallas

Amigo Energy rates tend to be even more affordable in Dallas than in the Houston area because Oncor Electric Delivery, the utility in the DFW area, offers cheap delivery fees. Check out Amigo Energy’s plans for Dallas below.

Amigo Energy Types Plans and Guarantees

Amigo Energy offers 16 electricity plan options as of March 2025, which fall into the following types:

• Fixed-rate plans: Amigo Energy offers several electricity plans that lock your rate for 12, 24 or even 60 months. The Sustainable Lifestyle 12 plan offers the lowest rate as of January 2025 but charges a one-time fee of $29.99 when you enroll. Other fixed-rate plans from Amigo Energy have no upfront fee, but they charge higher rates than the Sustainable Lifestyle 12 plan. All these plans have an early termination fee (ETF) of $175, regardless of their rate and contract length.
• Free nights and weekends plans: Amigo offers multiple “free energy plans” with $0 energy during off-peak hours and extremely expensive rates during paid periods. We don’t recommend “free energy” plans because they can lead to confusion and high monthly energy bills.
• Bill credit plans: The Bright 75 Plus plan offers a $75 bill credit if your monthly usage is at least 1,000 kWh, while the Mega Saver plan offers a $150 bill credit at 2,000 kWh. These plans offer rates below 14 cents per kWh when you earn their bill credits but charge around 20 cents per kWh if you fall below the minimum consumption threshold.
• Cashback plan: The Recibe Mas 24 plan offers 5% cashback on accumulated energy charges every six months. For example, if you pay $600 in energy charges between January and June, you receive $30 cash back. However, the Sustainable Lifestyle 12 plan offers lower energy costs over time, even after considering the cashback benefit.
• Apartment plan: The Apartment Essentials plan offers fixed rates and an ETF of $0. However, other fixed-rate plans from Amigo Energy have lower rates.
• 12th Month Free plan: This 12-month plan gives you free electricity during the final month of your contract. To qualify for this benefit, you must have no outstanding bills and must remain on the plan until its contract ends. The free month can offer major savings if it matches a hot summer month with high air conditioning costs. However, this plan has higher rates than many other Amigo plans, which may offset the savings achieved during its free month.

Amigo Energy offers 100% renewable energy and solar buyback as optional features, which you can add to any of its plans. The 100% green energy option costs $9.99 monthly, regardless of your energy use. Solar buyback is available for customers with photovoltaic systems, but Amigo Energy only pays 3 cents per kWh for excess solar energy. You can find higher buyback rates from competing providers like TXU, Rhythm and Green Mountain Energy.

Our Take on Amigo Energy

Amigo Energy earns a 4.4 out of 5 stars in our scoring system for electricity providers, which considers four key areas: customer satisfaction, online experience, customer service and customer retention.

• The company’s strongest area is customer retention, with a score of 4.8 out of 5, compared to the average score across all providers of 4.5 out of 5.
• Amigo Energy received slightly lower scores for customer satisfaction (4.2), online experience (4.2), and customer service (4.4). However, the company received a favorable assessment in general, surpassing 4 out of 5 stars in all performance areas.

We recommend Amigo Energy if you can secure one of its discounted fixed-rate plans, which are available as occasional deals. However, their free nights, free weekends and bill credit plans can lead to unpredictable bills. Similarly, the 5% cashback plan and the “12th month free” plan may seem attractive at first, but their high rates negate their benefits — fixed-rate plans are usually more affordable in the long run. We also don’t recommend the apartment plan since its only benefit is the $0 cancellation fee, but it charges above-average rates.

Amigo Energy Pros and Cons

Like any electricity provider, Amigo Energy has its advantages and disadvantages:

Pros

• Amigo Energy provides an ample selection of electricity plans in Texas.
• The company offers contract terms ranging from 12 to 60 months.
• All Amigo electricity plans include a 100% renewable energy add-on option.
• Discounted fixed-rate plans are sometimes available as limited-time deals.
• Amigo Energy covers all six service areas in the Texas deregulated electricity market.

Cons

• Most Amigo plans charge electricity rates of over 16 cents per kWh.
• Free nights and free weekends plans have very high rates outside of their free schedule.
• Some Amigo Energy plans have a set-up fee of $29.99.
• If you own solar panels, Amigo only offers a solar buyback rate of 3 cents per kWh.

Amigo Energy vs Other Energy Companies

Here, we compare Amigo Energy with TXU and Gexa Energy, two providers with high scores in the Home Energy Club review methodology. Amigo Energy stands out for its discounted fixed-rate plans, while TXU and Gexa usually charge higher rates. However, TXU offers solar buyback plans with higher compensation rates than Amigo Energy. Gexa also offers solar buyback plans, but you only receive a high rate if your system includes a solar battery. Gexa offers 100% renewable energy in all its plans by default, while Amigo Energy charges a monthly fee of $9.99 for this feature. TXU offers a mix of traditional and 100% renewable plans.

Amigo Energy Overview

Founded in 2003, Amigo Energy has been providing electricity in Texas for more than 20 years. The company offers several types of electricity plans, including fixed-rate plans with occasional discounts.  In 2007, Amigo Energy merged with Fulcrum Power Services, which already owned Tara Energy. Just Energy acquired the group in 2011.

• Customer Portal: https://amigoenergy.com/
• Phone Number: 888-331-8871
• Year Founded: 2003
• Parent Company: Just Energy Group
• Headquarters: 5251 Westheimer Rd #9000, Houston, Texas 77056

Where Is Amigo Energy Available?

Texas divides its deregulated electricity market into six service territories, each with a different TDU or “poles and wires” company in charge of the local grid. Amigo Energy serves all six TDU areas, covering major cities like Houston and Dallas:

• AEP Central: Corpus Christi, McAllen, Victoria, Laredo, Harlingen
• AEP North: Abilene, San Angelo, Vernon
• CenterPoint Energy: Houston, Katy, Beaumont
• Lubbock Power & Light: Lubbock
• Oncor Electric: Dallas, Fort Worth, Irving, Waco, Arlington, Temple, Round Rock, Midland, Odessa
• Texas-New Mexico Power: League City, Glen Rose, Pecos, Angleton

Amigo Energy Reviews and Ratings

Amigo Energy has a score of 4.2 out of 5 stars on Google, based on more than 2,000 customer reviews as of March 2025. However, the company has no reviews at the Better Business Bureau (BBB).

What Customers Like

• Clear information: Amigo customers who leave positive reviews highlight the clear explanations offered by their sales representatives.
• Multiple plan options: The company also receives positive feedback for its ample selection of electricity plans, which can meet the energy needs of various households.
• Green energy: Customers also appreciate that Amigo Energy offers an optional renewable energy upgrade for all its plans.

What Customers Don’t Like

• Slow enrollment process: Amigo has received complaints related to its enrollment procedure for new customers. One customer who left a negative review on Google had been waiting for three weeks, so she decided to enroll with another provider.
• Payment issues: The company has also faced negative reviews related to payment issues. One customer enrolled in autopay suffered a service disconnection because the payment system failed during a weekend.
• Inefficient customer service: Amigo also receives negative reviews related to its customer service department. One customer reported spending five days and speaking with multiple agents before resolving a service activation issue.

Who Should Pick Amigo Energy?

Amigo Energy offers multiple plans with various features, but many of them also come with high rates. Here are the customer types who are most likely to benefit from Amigo Energy plans.

Renewable Energy Enthusiasts

Amigo Energy plans include 31.5% renewable energy by default. However, you can upgrade any plan to 100% green energy for a fixed monthly fee of $9.99. Thanks to this feature, Amigo Energy is a viable option for homeowners who want to reduce their environmental footprint with green energy.

Bargain Hunters

Amigo Energy sometimes offers discounted fixed-rate plans for a limited time. The company usually offers fixed rates of around 16 to 18 cents per kWh, but these promotional plans often have rates below 15 cents per kWh. If you enroll, you get the discounted rate during the entire contract term — even if the plan is no longer available.

High-Consumption Homes

We don’t usually recommend bill credit plans due to the risk of unpredictable monthly bills. However, the Amigo Mega Saver plan offers a $150 bill credit if your consumption is at least 2,000 kWh per month. If you own a large home with a high energy usage all year long, this plan offers average rates below 12 cents per kWh. The Mega Saver plan is available with a contract term of 24 or 36 months.

How To Get Started with Amigo Energy

To start an electricity plan with Amigo Energy, you must complete the following steps:

• Specify if you are starting service at a new address or switching providers
• Provide the address where you require the electricity service
• Enter your contact information to set up your account

If your current electricity plan has not reached the end of its contract, you must usually pay an early termination fee (ETF). However, you are exempt from the ETF if you switch your plan while moving to another address, regardless of the months left in your contract.

Contacting Amigo Energy

Amigo Energy offers several ways to get in touch:

• Customer service phone number: 888-469-2644
• Automated payment phone number: 888-287-8927
• Email: customersupport@amigoenergy.com
• Website: https://amigoenergy.com/customer-support/

To report a power outage, you must contact the local TDU — not Amigo Energy. The same applies if you need to report a downed power line or other issues related to the local grid infrastructure. As a retail electricity provider, Amigo Energy has no direct control over the grid. Only TDUs are authorized to operate and service the power grid in Texas.

Moving or Transferring Service with Amigo Energy

To transfer your Amigo Energy service to another address, you must call 888-528-2672 and provide the following information:

• Move-out date for your current address
• Your new service address
• Move-in date for your new location

If you switch your electricity plan while moving, you are exempt from any cancellation fees in your current plan. However, if you are switching to a different provider, Amigo Energy requires a forwarding address for your final bill. Keep in mind that service termination requests usually take between three and five business days.

Is Amigo Energy Right For You?

Amigo Energy is a viable option if you can secure one of its discounted fixed-rate plans. Note that these plans are limited-time deals, but Amigo usually publishes them several times per year. You can expect to find the lowest rates overall in spring and fall since electricity demand decreases thanks to the mild weather.

While Amigo Energy offers a wide variety of plans, many of them have notable drawbacks:

• Free nights and free weekends plans charge very high rates during non-free periods.
• Bill credit plans come with the risk of high rates when you don’t reach their minimum usage level.
• The apartment plan, 5% cashback plan and 12th month free plan all have higher rates than the standard fixed-rate plans.

Amigo Energy offers a 100% renewable option for all its electricity plans, which is an attractive feature for customers who prioritize green energy. The company also offers solar buyback for all its plans, but you get a rate of only 3 cents per kWh. If you own solar panels, you can get better rates from providers like Green Mountain Energy and TXU Energy.

Alternatives to Amigo Energy

Amigo Energy stands out for its discounted fixed-rate plans, which are available occasionally. You can also find affordable fixed-rate plans from TriEagle Energy, Rhythm Energy, Frontier Utilities and Discount Power.

Frequently Asked Questions about Amigo Energy

How We Rate and Review Texas Electricity Companies

With dozens of providers and hundreds of plans available in the deregulated Texas market, choosing the right one can feel overwhelming. We created a comprehensive rating methodology to help you cut through the complexity and find the best electricity plan for your needs, whether you’re moving to Texas or looking to switch providers.

We’ve researched dozens of Texas electricity providers and scored them out of 5 stars based on results from our 2025 energy survey of 1,600 Texans, scoring providers on customer satisfaction, experience and retention. Here’s how these core factors weighed into our ratings:

• Customer satisfaction (30%)
• Customer retention (30%)
• Online experience (20%)
• Customer experience (20%)