Gexa Energy® | Rates, Plans, Reviews | 855-639-8212

Home Energy Club Reviews
“Home Energy Club’s rate was lower for
the same plan on the provider site.”
- Bruce Levine, Dallas, HR Specialist


Gexa Energy is one of the most trusted electricity providers in Texas, offering some of the cheapest electricity rates with special discount rates for customers of Home Energy Club. We vet each Gexa plan to help you avoid bill surprises, and Gexa offers a 60-day Happiness Guarantee which allows you to switch to another plan if you’re not satisfied.

To secure a discount rate by phone, speak directly with a Gexa operator at 855-639-8212 and mention our promo code “GexaTX”.


Call Gexa to choose a plan 

Gexa Energy Plans and Rates in Texas

{total} Gexa Energy Plans & Discount Rates in Houston

Plan NamePlan LengthRate
  • These rates are for Oncor service areas.
  • Pricing shown is based on an exact usage of 1000 kWh.

Get expert help from a Gexa operator at 855-639-8212. Mention promo code “GexaTX” for discount rates.

Get expert Gexa help 

{total} Gexa Energy Plans & Discount Rates in Dallas

Plan NamePlan LengthRate
  • These rates are for Oncor service areas.
  • Pricing shown is based on an exact usage of 1000 kWh.

Compare rates here or call Gexa at 855-639-8212. Give the operator promo code “GexaTX” for discount rates.

Speak with a Gexa operator 

Find Gexa rates and plans in your zip code


Gexa’s cheap energy rates are competitive in all areas of the Texas, so review our Gexa Energy Houston rates and Gexa Energy Dallas rates, and rates for other major cities and zip codes. See our expansive list of cities and towns serviced by Gexa down the page to locate Gexa electricity rates near you.

Not only is Gexa often the cheapest electric company, it is one of the most established light companies in Texas. Many of Gexa’s plans include bill credits, which effectively give you a bit of free electricity, but these plans are sometimes not suited for all usage levels, so be sure to review the Electricity Fact Label for each plan to confirm that it is a good match based the plan’s average energy rate for your home’s usage.

As a Gexa Energy customer, you’ll have 24/7 access to your electricity account. They offer online account management tools for you to make payments, and you can set up automatic payments, pay your bills online or level out your bills with budget billing.

Gexa Energy Reviews and Ratings

We have collected Gexa Energy Reviews from independent review sites, the State of Texas Public Utility Commission Complaints Statistics and other review sources.

We combine this information with our Home Energy Club/Amazon customer rating survey results to determine a Home Energy Club (HEC) rating for Gexa Energy.

HEC Gexa Energy Rating: 4.5/5

Gexa Energy Customer Ratings

Gexa has relatively high scores on the reviewed categories. Gexa received a score of over 4.5 in four of the five categories.

Gexa Energy Customer Reviews

‘To see all of Gexa Energy’s customer reviews please visit our Gexa Energy Reviews page.

It’s important to note that generally, electric company customers who post reviews about their provider’s service do so because they’ve had a negative experience, so the reviews will be weighted accordingly.

Renewable Energy (Green Energy) Plans

Gexa’s 100% renewable energy plans often cost less than many fossil-sourced plans. In fact, Gexa is a light company that cares about the planet and no longer markets fossil-sourced energy. It is now proud to offer customers low-cost green energy plans.

Help safeguard the planet with Gexa’s 100% renewable energy plans which you can find here on Home Energy Club.

Compare Texas electricity rates vetted to prevent billing surprises

Special Discount Gexa Energy Promo Codes

Available Now: Get special discount Gexa Energy rates by calling Gexa toll free at 855-639-8212. You can also enroll online (enter your zip code above for plans), or by using our exclusive Gexa Energy promo code “GexaTX” on Gexa’s website page where the promo code (also known as a referral code) is applied. Using our bargaining power, we negotiate special discounts which you receive when enrolling on Home Energy Club. Share our Gexa promo codes with your friends, family, co-workers and social media pals.

Requirements to Start Gexa Energy Service

Enroll in a Texas electricity plan with Gexa by calling 855-639-8212 or sign up online. As soon as you sign up, they will run a credit inquiry, and depending on that outcome you may need to pay a deposit to start your electricity service.

At the time of your signup, you’ll need to provide basic personal information such as name, email, and date of birth. Once you’re signed up, you’ll receive your contract documents and loads of special offers and energy-saving tips while you stay connected with Gexa.

Gexa Energy Customer Service

If you need help at any time, Gexa Energy can assist you with everything from reading your energy bill to answering any questions about the service. Go to the Gexa Energy login page to access your account online.

  • Call a friendly Gexa operator at 855-639-8212.
  • Customer-service hours are 7 a.m.-8 p.m. Mondays through Fridays and 8 a.m.-2 p.m. Saturdays.

Gexa Energy Bill Pay

You can manage your Gexa Energy account 24/7 with an online account. You can conveniently pay your bill online, set up automatic energy bill payments or level out your electricity bills with budget billing. Use the Gexa login link above to access billing information.

Also, visit the Smart Meter Texas website (smartmetertexas) to conveniently access your historic usage information, and use Home Energy Club’s electricity usage calculator to confirm the effective energy rate you pay for each plan.

Tips to Lower Your Gexa Energy Bill

Lowering your electricity bill is a constant goal; here are a few ways you can do this:

  • Turn up your thermostat. During the summer months, set your thermostat to 78 degrees when you’re home, and up to 82 degrees or higher when you aren’t at home.
  • Lower your water heater temperature. According to the U.S. Department of Energy, the recommended water temperature setting is 120 degrees.
  • Clean or replace your AC air filter. Help your AC work efficiently by replacing or cleaning the filter regularly.
  • Turn off your ceiling fan when you leave the room to save a few dollars a month.
  • Wash your dishes in your dishwasher instead of running hot water in your sink.
  • Adjust your washing machine to match the load size, and wash in cold water.
  • Reduce the time you run your pool pump. In summer, run it for up to six hours a day and just four hours during winter.

Compare Texas electricity rates vetted to prevent billing surprises

Switching, Moving In, Moving Out and Cancellation Fees

Moving to a new home and finding the best electric company in Texas for your needs is a time-consuming process, and we try to make it easy for you to compare electricity rates in Texas.

This infographic provides guidance on everything from switching energy providers to cancellation of your electricity plan, and can help you find the plan that’s the right fit for your needs. If you wish to switch to a better energy plan, you should make sure you also understand the Electricity Fact Label (EFL) for any electricity plan you are considering in order to choose the correct plan for your home’s usage.

If you are cancelling your service, you can find plans from other electricity providers by zip code on our site. If you are searching for an electric company near me by Googling or using another browser, see the city list serviced by Gexa down the page. You may find Gexa referred to as Gexa Energy, Gexa Electricity and Gexa Power in online information.

Transferring Your Gexa Energy Plan

If you’re already a Gexa Energy customer, then you can keep your electricity rate with them even if you’re moving to a new home. You can schedule your move and electricity plan transfer date up to 60 days in advance.

Report a Gexa Energy Outage

Transmission and Delivery Service Providers (TDSPs), such as Centerpoint and Oncor, otherwise called Transmission and Distribution Utilities (TDUs) — are regulated entities, and they transmit electricity and maintain the power lines and all electrical infrastructure needed to transfer the power you buy from Gexa to your home. Since retail electricity providers (REPs) don’t correct outages, if you have an outage, contact your TDU, as they are equipped to fix the problem.

Report an Outage

In case of a Direct Energy power outage, the fastest way to report it is to directly contact the Transmission and Delivery Utility (TDU or TDSP) in your area, as Direct Energy is a Retail Electricity Provider (REP), and it’s mainly responsible for marketing and billing. Meanwhile, TDUs are responsible for fixing outages, maintaining the lines, and transmitting electricity.

If you wish to report a power outage in Texas, please contact your local area TDU:

  • Oncor: 888-313-4747
  • AEP: 866-223-8508
  • Centerpoint Energy: 800-332-7143
  • Texas New Mexico Power (TNMP): 888-866-7456
  • Sharyland Utilities: 800-545-4513

If a Direct power outage in Texas occurs, you also click here to look up the outage number to call in your area.

About Gexa

Gexa Energy is a wholly-owned subsidiary of NextEra Energy Resources, which is one of the largest wholesale generators of electric power and a leader in renewable energy.

As a Texas resident, you have the power to choose your electricity provider. Compare Gexa Energy’s cheap energy rates with those of other providers in your city on Home Energy Club by typing your zip code into the box in the upper right side of this page. The site will help you in choosing the best energy provider at the electricity rate. Be sure to review the Electricity Fact Label associated with each energy plan, which will assist you in making sure you are choosing the right electricity plan for your home based on your energy usage. Also, view the Savvy Shopper’s Guide on the home page of Home Energy Club for quick help in understanding how to compare electricity plans in Texas.

Gexa Energy Business Information

Gexa Energy’s headquarters in Texas are located in:

20455 TX-249, Houston, TX 77070

You can reach their corporate headquarters at 866-961-9399.

If you want to sign up for a plan you can either enroll online or call 855-639-8212.

Gexa Energy Texas Cities Serviced

Gexa Energy has discount rates available to you on Home Energy Club across all of Texas’ de-regulated cities. Find your city in our table below which includes the largest cities in Texas.

If your city isn’t in the list, just enter your zip code in one of the zip code boxes and compare the best electricity rates in your area.


AthensAzleBalch Springs
Bay CityBaytownBedford
BenbrookBig SpringBrownwood
CarrolltonCedar HillCedar Park
Copperas CoveCorpus ChristiCorsicana
DallasDeer ParkDel Rio
Eagle PassEdinburgEl Campo
EnnisEulessFarmers Branch
Forest HillForneyFort Worth
GatesvilleGranburyGrand Prairie
GrapevineHaltom CityHarker Heights
KingsvilleLa MarqueLa Porte
Lake JacksonLancasterLaredo
League CityLewisvilleLongview
Mineral WellsMissionNew Braunfels
NacogdochesNorth Richland HillsOdessa
PharrPlanoPort Lavaca
PortlandRed OakRichardson
RichmondRio Grande CityRockwall
RomaRosenbergRound Rock
RowlettRoyse CitySaginaw
San AngeloSan BenitoSan Juan
ShermanSnyderSouth Houston
Sugar LandSulphur SpringsTaylor
TempleTerrellTexas City
The ColonyTomballTyler


Gexa Energy Zip Codes Serviced

Enter your zip for cheap Gexa rates in your area

Gexa Energy Frequently Asked Questions

Where can I pay my Gexa Energy bill?

Texas residents have many options to pay their Gexa Energy bill payment, such as:

  • Online Gexa Energy bill pay with Discover, MasterCard, and VISA credit cards using Gexa Energy login
  • Automatic bill pay with Gexa Energy Auto Bill Pay program using bank or credit/debit card draft
  • Phone bill payment by calling the toll free number 855-639-8212
  • Prism Money payment using the Prism mobile app
  • MoneyGram payment at any of their locations near you
  • Mail payment by sending your checks to Gexa Energy: PO Box 660100, Dallas, TX 75266-0100

For in-depth information on Gexa Energy, go to

How good is Gexa Energy?

Gexa Energy, a leading electric company in Texas, is considered to be a very good electric company based on ratings from numerous independent sources and thousands of certified reviews on Home Energy Club. Gexa offers the following:

  • Some of the very cheapest electricity rates in Texas
  • Unique 60-day Happiness Guarantee
  • 100% renewable energy plans often costing less than fossil-sourced plans
  • Bill credits on many plans based on usage levels
  • Paperless billing and easy one-time payment options
  • Billing assistance programs

Compare Gexa Energy with other companies by checking the Texas electricity providers reviews page on You can speak directly to a Gexa Energy operator at  855-639-8212.

Who owns Gexa Energy?

NextEra Energy Resources, one of the country’s largest wholesale electric power generators, owns Gexa Energy. Here’s some notable facts about Gexa:

You’ll find special Gexa discount energy rates on our home page.

How do I cancel my Gexa Energy contract?

You can cancel your Gexa Energy contract at any time by informing the company.

  • If you are moving to an area where they do not provide service, you don’t have to pay a cancellation fee
  • As part of the company’s “Gexa Happiness Guarantee”,  Gexa will waive your early termination fee if you switch to another Gexa energy plan within the first 60 days

Find full information about the electric company on Gexa Energy profile page at

Does Gexa Energy require a deposit?

Depending on your credit check results, Gexa may require a deposit to start service. Getting electricity with no deposit is possible based on your credit score or by enrolling in a prepaid electricity plan at

What is Gexa Energy residential usage credit?

Gexa Energy provides simple, fixed-rate residential energy plans with straightforward pricing to help customers lower the electric bills. The company offers monthly residential usage credits (bill credits) worth up to $100 for average household electricity usage of 500-1000 kWh, 1000-2000 kWh, and over 2000 kWh, respectively.

What is the Gexa Energy service number?

Reach a Gexa support specialist by calling Gexa Energy customer service number at 855-639-8212 for all purposes. For in-depth information on Gexa, including rates and reviews, visit

Where to compare Gexa Energy plans, rates, and reviews?

You can choose from vetted energy plans to cut bill surprises, view special discount rates, and learn about Gexa Energy’s customer satisfaction based on verified Gexa reviews on

  • The Home Energy Club comparison site uses its bargaining power with electric companies to deliver rates that are lower than the ones you’ll find on the energy provider sites for the same brands and term lengths.
  • You can learn in-depth information about Gexa Energy and read thousands of verified reviews, ratings, and complaint statistics for over 40 electric companies from objective sources such as the State of Texas, and Google and Yelp.

How to find a Gexa Energy promo code to get a rate discount?

Use’s exclusive promo code “GexaTX” to receive an instant discount on Gexa rates when enrolling on the Gexa website (you’ll find a direct link to the Gexa site on our Gexa profile page).  You’ll also find exclusive promo codes with special discount rates from other top electric companies in Texas on Home Energy Club.




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You should always read a plan’s EFL details to decide if it’s a fit for you, but our system does the tedious math to help you compare estimated costs. Of course, your future bill amounts will depend on your future usage.

You will find a widget on Home Energy Club which fetches your home’s energy usage data from Smart Meter Texas (SMT) and runs calculations of the rate structures of energy plans to help you conveniently estimate the cost of energy plans you are considering, based on your prior 12 months of energy usage as reported by SMT.

In one of the text panels of the widget, you will see an authorization button. By checking the permission box above the fields in which you enter your name and email address, and clicking on the authorization button, you are authorizing Smart Meter Texas to provide us with your location’s energy usage information so that our system can run cost calculations. It’s important to note that errors can occur when developing and running calculations, and the Company does not guarantee that its cost numbers are correct. You should always read the Electricity Facts Label (EFL) for each energy plan you are considering before enrolling, and make an independent decision on whether the plan is an appropriate fit for your home based on your own calculations and all the information disclosed by energy providers in the EFL.

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