TriEagle Energy Rates, Plans and Reviews

TriEagle Energy is one of the top energy retailers in Texas, boasting affordable rates and a brand reputation for being a quality energy company. Our team of experts particularly likes TriEagle Energy for its commitment to customer satisfaction, transparent and straightforward billing, and reasonable catalog of energy plan options.

Below, we break down everything you need to know about TriEagle Energy, including its energy plan offerings, electricity rates, and what current customers think of its service. 

TriEagle Energy Plans and Rates in Texas

TriEagle Energy offers a solid range of plan types, including bill credit plans, fixed-rate plans and green energy plans. All of its energy plan offerings have competitive rates with predictable monthly energy costs.

Below, you’ll see a comparison of TriEagle energy plans, including the rate per kilowatt-hour (kWh) and the estimated monthly bill based on 1,000 kWh of usage.

Please note that the actual prices may vary depending on your ZIP code, the time of year, and promotional availability when you sign up.

TriEagle Energy Rates and Plans in Houston

TriEagle Energy rates in Houston are competitive. According to December 2024 data from the U.S. Energy Information Administration (EIA), they are slightly lower than the average rate across Texas, which was about 15.32 cents per kWh.

TriEagle Energy Rates and Plans in Dallas

Like in Houston, TriEagle Energy rates in Dallas are typically lower than those in Houston because Oncor Electric Delivery charges slightly lower delivery fees.

TriEagle Energy Types Plans and Guarantees

TriEagle Energy offers several types of electricity plans that can fit any range of needs and budgets. Plan types include the following:

• Fixed-rate plans: These plans offer a set rate per kWh that will not fluctuate for the duration of your energy contract.
• Bill credit plans: These plans allow you to earn account credits on monthly bills if your energy usage falls within a specified threshold of kilowatt-hours per month. While we don’t normally recommend bill credit plans due to how unpredictable they can be, TriEagle Energy’s bill credit plans have a small enough credit that you can still expect fairly predictable energy bills. 
• Green energy plans: These plans incorporate energy sourced from 100% renewable sources, such as solar or wind power.
• Month-to-month plans: TriEagle Energy also offers a variable-rate, month-to-month plan for customers who want to avoid a long-term contract. However, we don’t typically recommend this plan type, as the changing rates can cause bill confusion.

TriEagle Energy also offers the “Tri Us” guarantee. If you’re not completely satisfied with your energy plan, the provider will help you select another one of its plans that might better suit your needs.

Our Take on TriEagle Energy

TriEagle is a solid choice for Texans who prioritize customer service. With a top-notch customer service rating for customer satisfaction, TriEagle and TXU tie for the highest score in this category. TriEagle also stands out for its wide range of plan options, allowing you to select from flexible month-to-month plans or a fixed-rate, long-term plan. 

When considering energy plans that offer predictable monthly costs, TriEagle is one of the top competitors in the market. While it doesn’t advertise rates as low as those offered by Gexa Energy and Frontier Utilities, TriEagle’s plans should offer more bill predictability. If excellent customer service, a variety of plans, and straightforward pricing are a priority for you, TriEagle Energy may meet your energy needs.

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TriEagle Energy Pros and Cons

TriEagle Energy earned some of the highest ratings in our review. Below, you can read about the pros and cons of this highly rated electricity company.

TriEagle Energy vs. Other Energy Companies

Based on our rating methodology, TriEagle Energy scores 4.8 out of 5 stars. Here’s how TriEagle matches up to other well-known energy retailers in Texas. 

TriEagle Overview

TriEagle Energy is a Texas-based electricity provider that has been supplying commercial and residential energy plans to residents for over a decade. Founded in 2003, the company has built a solid reputation for quality customer service and affordable electricity rates. 

• Headquarters: Houston, Texas
• Founded: 2003
• Parent company: Vistra Energy
• Address: 2425 W Loop N Fwy Ste 200, Houston, TX 77027

Contacting TriEagle Energy

TriEagle Energy customer service is available for any questions or concerns you may have.

• Bill pay: For bill payment or account management, visit the TriEagle website or call 1-877-933-2453.
• Customer service: To contact TriEagle Energy customer service, call 1-877-933-2453.
• Email: customercare@trieagleenergy.com  
• Website: Contact TriEagle Energy

Where Is TriEagle Energy Available?

TriEagle Energy serves many major cities and localities across the Lone Star State. You can access TriEagle’s energy plans in all deregulated utility service areas across the state. However, the availability may depend on your exact ZIP code.

• AEP Texas Central: Corpus Christi, McAllen, Victoria, Laredo, Harlingen
• AEP Texas North: Abilene, San Angelo, Alpine, Vernon
• CenterPoint Energy: Houston, Katy, Beaumont
• Lubbock Power & Light (LP&L): Lubbock
• Oncor Electric Delivery: Dallas, Fort Worth, Irving, Waco, Arlington, Temple, Round Rock, Midland, Odessa
• Texas-New Mexico Power (TNMP): League City, Glen Rose, Pecos, Angleton

TriEagle Energy Reviews and Ratings

TriEagle Energy has 3.9 out of 5 stars on Google Reviews, earning somewhat mixed comments from more than 1,500 verified customers. It also showcases additional mixed reviews, with a 2.5 out of 5 from nearly 300 customers on Consumer Affairs. On the `Better Business Bureau (BBB), TriEagle has a sub 2-star rating. That said, it also boasts an A+ accreditation from the BBB. TriEagle also earned 3 out of 5 stars and has only 27 complaints from the Public Utility Commission of Texas website. For comparison, Reliant Energy has 261, and TXU Energy has 238. 

It’s important to remember that many customers only post reviews about their experience when they’ve had a negative experience, so keep this in mind as you read reviews. However, TriEagle seems to have a relatively low number of dissatisfied customers overall.

Keep customer quotes currently live on the page.

What Customers Like

• Quality customer service: According to a review on the BBB website, many customers have commended TriEagle for their excellent customer service.
• Affordable rates: Reviews on Yelp highlight that TriEagle’s plans are often more affordable than those of competitors like Reliant Energy and TXU Energy.
• Efficient issue resolution: Reviews posted on Consumer Affairs note appreciation for TriEagle’s customer service team’s quick response times and helpfulness in resolving issues.

What Customers Don’t Like

• Billing issues: According to BBB reviews, some customers have expressed concerns about unexpected service charges and overages on their monthly bills.
• Communication issues: Reviews on Consumer Affairs indicate that customers have found the website difficult to navigate and have been frustrated by long wait times when calling customer service.
• Changed plans: Several Yelp reviews mention that TriEagle unexpectedly changed payment due dates, leading to late fees.

Who Should Pick TriEagle Energy

TriEagle Energy offers competitive rates on predictable energy plans, making it a good fit for a range of customers looking for a reliable light company. Its consistent energy rates may appeal to Texans who want simplicity in their energy plans.

Green Energy Lover

If you’re passionate about reducing your environmental impact and carbon footprint, TriEagle Energy offers a selection of competitively priced 100% green energy plans.

Lives in an Apartment

TriEagle offers several straightforward, no-gimmick plans that charge competitive rates across all usage levels — including the apartment-rated 500 kWh level. If you’re renting, a TriEagle plan may suit you.

Historically High Electric Bills

Homeowners with high usage may want to consider TriEagle. It offers more competitive pricing than big names, such as TXU Energy and Reliant Energy, particularly for straightforward fixed-rate plans.

How To Get Started With TriEagle Energy

We can help you sign up for your new TriEagle Energy plan online or over the phone. Signing up is simple, secure and quick. It should take just about five minutes.  Just provide some basic information, such as your address and contact details, and TriEagle will handle the rest.

Moving or Transferring Service with TriEagle Energy

You can transfer your TriEagle Energy plan to your new home in a few easy steps. Contact customer service at 877-933-2453 to discuss switching your service to a new address and to set your transfer date. TriEagle recommends calling two to three weeks before you need your service moved so you don’t experience a lapse in service.

When you contact TriEagle, you’ll need to have key information prepared: your account number, your new address and the expected move-in date. Keep in mind that TriEagle may not be available at your new residence. If that is the case, then you’ll have to switch providers. Thankfully, you can switch energy providers without incurring an ETF when you’re moving.

Is TriEagle Energy Right For You?

If you’re looking for a company with strong customer service and easy-to-use online tools for account management, TriEagle’s reputation in this area may be a good fit. You may also want to check if their plans align with your energy usage habits, as some plans may offer better savings depending on your consumption. However, regardless of which TriEagle plan you choose, you can expect fairly predictable, cost-effective energy bills.

Another factor is their commitment to renewable energy options, which could appeal if you’re seeking environmentally friendly alternatives. 

Finally, read through customer reviews and compare their rates with other providers to ensure their offerings meet your budget and service expectations.

Alternatives To TriEagle Energy

After reviewing TriEagle’s plan offerings and customer ratings, you may decide it’s not the right fit for your energy needs and preferences. For alternative providers, we recommend looking into Reliant Energy, Gexa Energy, TXU Energy or Green Mountain Energy. 

Frequently Asked Questions About TriEagle Energy

How We Rate and Review Texas Electricity Companies

With dozens of providers and hundreds of plans available in the deregulated Texas market, choosing the right one can feel overwhelming. We created a comprehensive rating methodology to help you cut through the complexity and find the best electricity plan for your needs, whether you’re moving to Texas or looking to switch providers.

We’ve researched dozens of Texas electricity providers and scored them out of 5 stars based on results from our 2025 energy survey of 1,600 Texans, scoring providers on customer satisfaction, experience and retention. Here’s how these core factors weighed into our ratings:

• Customer satisfaction (30%)
• Customer retention (30%)
• Online experience (20%)
• Customer experience (20%)