Entergy® Power Outages in New Orleans | 800-968-8243

What should you do in the event of a power outage? Below you will find information regarding Entergy power outages and New Orleans severe weather information, as well as Entergy move-in information to start your electricity if you are moving into a new home in New Orleans.

If a power outage occurs in New Orleans, call the Entergy outage number at 800-968-8243 for updates. You can also view the Entergy Outage Map for New Orleans which displays every power line in New Orleans, and information for Entergy’s service areas across the country.

You can check out our Louisiana power outage phone guide for other energy transmission and distribution utility company phone numbers. Entergy also has a database of other utility companies that might service your area of Louisiana. Below you will find the best available resources that will update you on the status of power outages in New Orleans and weather radars.

Entergy Outage Map | New Orleans

As the only retailer and distributor of electricity in New Orleans, Entergy is a regulated monopoly which is responsible for checking meters, restoring electricity after outages, and building and maintaining power lines in Louisiana. The company serves the entire city of New Orleans and more than one million customers in Louisiana. The Entergy Outage Map provides additional information.

The Entergy Outage Map allows you to:

  • View predictions of when power will resume
  • Sign up for power outage text alerts
  • View the weather radar
  • View the number of electricity outages based on your parish or zip code
  • View the number of homes and businesses without power as indicated by the following legend:

Best New Orleans Weather Radar and Forecasts

What To Do in the Event of a Power Outage?

  • Check with your closest neighbors to confirm that the outage is not only at your home.
  • View the Entergy Louisiana Outage Map for a status update on the power outage.
  • Electricity surges take place after outages and they can cause long-lasting damage to your electronic devices — it’s recommended to disconnect all of your electronics.
  • Find an extra energy source for medical devices that require power.
  • Keep your refrigerator and freezer closed to conserve food.
  • Move to a different location in case of immediate need for heating or cooling.

New Orleans has a history of being hit hard by hurricanes like Katrina, Ike, and Isaac. These storms damaged electricity lines and left almost every resident of New Orleans without power. Below you will find precautions that can be taken for hurricanes and also general power outages. Also, see our checklist and other information on how to prepare for hurricanes. You can also visit the National Hurricane Center for more information.

The best thing to do in the event of an electrical outage is to disconnect all of your devices to prevent damage. Then, contact Entergy to get status updates on power restoration. The Entergy Electric Outage Map also provides timely updates and predictions. If you live with elderly people or young children, it may be wise to travel to a different location for better comfort.

If you want to run your generator to temporarily regain electricity, it is recommended to operate it outside of your home and move the exhaust away from any windows and doors. You should always have an extra supply of fuel on hand as well.and

Experts advise you to never use your gas stove for heating purposes.  This may cause a leak of gas and poses serious risks. Having a small stockpile of non-perishable food and batteries is another great way to prepare for a sustained power outage. Landline phones can make phone calls without electricity, so they are something you may wish to consider having for emergency situations.

If you have family members or homes in Texas and wish to check weather and outage conditions, you can view our Centerpoint outage tracking for Houston and Oncor outage information for the Dallas area. Light companies that market energy in Texas also have outage and electricity rates information, and you can visit Reliant Energy rates and outages, Green Mountain Entergy rates and outages, Spark Energy rates and outages, Infinite Energy rates and outages, XOOM Energy rates and outages, and First Choice Energy rates and outages.

Entergy Move-in Information for Starting your Electric Service

Below is information for residents moving into homes with an existing meter and without a meter in New Orleans.

Entergy Move-In Information for New Orleans

Moving can be very stressful and scheduling your electricity is often a tedious task. Entergy has a system that allows you to conveniently start, stop, or move your service in only minutes. Entergy can give you a User ID and schedule your electricity service for any requested day. Click here to stop or start your service before you move.

Moving into a newly built home or office? Entergy has step by step instructions to set up your electricity for a newly built building.  Click here for additional details on how to connect electricity to a new building.

About Entergy | New Orleans

Headquartered in New Orleans, Entergy employs more than 4,000 people at its central office and operates in four different states.

Formerly known as Louisiana Power and Light Company, Entergy serves electricity to over a million customers in 58 parishes in Louisiana, and the entire city of New Orleans

Entergy traces its roots back to Arkansas in 1913 when the founder created Arkansas Power Company. He later merged four companies in Mississippi and then expanded to Louisiana and Texas.

Power Outage Maps for Cities in Louisiana

City Power Outage Map

Transmission and Distribution Utility (TDU) Servicing City

New Orleans power outage map Entergy outage
Baton Rouge power outage map Entergy outage
Metairie power outage map Entergy outage
Lafayette power outage map Entergy outage
Lake Charles power outage map Entergy outage
Bossier City power outage map Entergy outage
Kenner power outage map Entergy outage
Monroe power outage map Entergy outage
Alexandria power outage map Entergy outage
Houma power outage map Entergy outage
Marrero power outage map Entergy outage
Prairieville power outage map Entergy outage
New Iberia power outage map Entergy outage
Laplace power outage map Entergy outage
Central power outage map Entergy outage
Slidell power outage Entergy outage
Terrytown power outage map Entergy outage
Chalmette power outage map Entergy outage
Dayton power outage map Entergy outage
Woodville power outage map Entergy outage
Shepard power outage map Entergy outage


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