Discount Power is a well established discount electric company in Texas with “no gimmicks” energy rates.
They’re a sister company of Reliant Energy and subsidiary of NRG, one of the most trusted electric companies in the nation.
For expert help in choosing the best plan for your home, call 833-275-0921.
Compare Rates from Their Sister Company, Reliant Energy
0 Texas Electric Rates
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- *Rates as of 12/22/2024 at 07:27 AM. Based on 1000 kWh. Enter your zip code above for rates in your area.
Reviews & Ratings
At Home Energy Club we have collected unbiased Discount Power customer information from different websites such as the State of Texas Public Utility Commission Complaints Stats, and other sources.
We combine the information collected with our staff’s expert opinion to determine a rating for each energy provider.
Discount Power Rating Score: 4.26/5
Discount Power has relatively good ratings on the categories. They received a score of 4.5 on one of the five categories. In fact, they got scores of 4.1 or higher in nearly all categories.
Customer Reviews
To learn more about what customers think of this reputable light company, check out our Discount Power Reviews page.
Discount has top-notch customer service, so if you have any issues, call an operator at 833-275-0921.
Energy Plans
For competitive discount electricity rates and quality service, Discount Power plans are a good choice when comparing Texas energy companies.
Discount Power specializes in simple, fixed-rate energy plans that produce more predictable discount electricity bills.
Wise Buy 12, 24, & 36
Their most popular plan are their Wise Buy plans, which are available in 12, 24, and 36-month terms. With price-protected, cheap rates and a range of contract lengths, the Wise Buy may suit your needs.
Key features of this plan includes:
- Fixed rates
- Monthly usage charges
- Transmission & Distribution Utility (TDU) fees
- Early Termination Fees (ETFs)
Discount Nights
Their Discount Nights plan is a time-of-use offering that encourages customers to change how and when they use energy to maximize their savings.
In short, customers with this plan can enjoy free electricity from 8 pm to 8 am. If you use the brunt of your energy during those hours, this sort of plan may end up saving you money.
That said, the rate charged during the non-free hours may be quite high. Be sure to review the plan’s Electricity Facts Label (EFL) to make sure this plan is a good fit for your home’s energy usage.
They also offer variable rate month-to-month plans if you don’t wish to be locked into a contract or pay a cancellation fee for early termination of service.
When searching for reliable electricity providers, Discount’s options stand out for their blend of affordability and service quality.
No Deposit Electricity
Discount offers no-deposit electricity if you meet their credit score requirements. If you don’t, they may require a deposit. That said, you can often qualify for a deposit waiver. Learn more about no-deposit energy.
If you find the selection process for energy rates confusing, check out our Texas Savvy Shopper’s electricity buyer’s guide to help you choose the best energy plan for your home.
Renewable Energy
Due to the simplicity of Discount Power’s “no frills” approach, they usually don’t offer renewable energy.
If you’re looking for reliable green energy, you can do so while sticking with the Discount family. Check out Discount Power’s sister companies, Green Mountain Energy or Reliant Energy, for 100% green energy plans.
Requirements to Start Electricity Service
You can start service with Discount Power online or over the phone.
You’ll need to provide identification and information about your home, and a deposit may be required depending on your credit score.
Discount Power Customer Service
If you’re wondering how to contact Discount Power, there are several options.
Discount Power customer service is available by phone Monday to Friday, 8 am to 5 pm Central. You can reach them directly at 833-275-0921 or via email at service@discountpowertx.com.
To see your account, simply visit their website.
Paying Your Bills
To pay your Discount Power bill, call an operator at 833-275-0921. You can also conveniently pay your bill online through their website.
Switching, Moving, Cancellation Fees
If you decide to switch away from Discount Power, we can help you compare plans from other major providers, including their sister companies, Cirro Energy, Green Mountain Energy, and Reliant Energy.
Before switching, be sure you know how to read a plan’s EFL.
Reading the Electricity Facts Label
The Texas Electricity Facts Label, or EFL, is crucial when comparing plans for your residence.
The EFL allows you to get an apples-to-apples view of rates at set kWh levels, making it easier to determine which plan is right for your energy usage.
For the most accurate view, we also recommend checking your Smart Meter data. If you need help on understanding your Smart Meter, check out our guide for tips on using your Smart Meter.
Transferring your plan
If you’re transferring your Discount Power plan, call the provider at least 30 days in advance. They’ll switch your plan at no charge if you’re moving into another deregulated area in Texas.
How to cancel Discount Power?
To cancel your energy plan, speak with an operator at 833-275-0921 or check your account online.
Note that if you cancel your service before the end of your contract, you’ll likely be responsible for an Early Termination Fee (ETF). Discount Power’s ETFs range from $150 to $395, depending on the length of your contract.
Reporting a Power Outage
Experiencing a Discount Energy power outage? You’ll receive faster service if you call the local transmission utility company instead of Discount, which is a retail electricity provider (REP) and is not in charge of correcting outages.
In Texas, the area Transmission and Delivery Utility company (TDU or TDSP) corrects outages.
If you wish to report a power outage in Texas, please contact your local area TDU:
- Oncor: 888-313-4747
- AEP: 866-223-8508
- Centerpoint Energy: 800-332-7143
- Texas New Mexico Power (TNMP): 888-866-7456
- Sharyland Utilities: 800-545-4513
For more on staying ahead of power outages, check out our Texas Power Outage Guide.
About Discount Power
Founded in 2008, Discount Power is a subsidiary of NRG Energy, a highly trusted brand in Texas electricity that’s also synonymous with affordable electricity.
The energy provider offers competitive straight-forward electricity rates with no gimmicks.
Discount’s energy plans are simple and easy to understand, and customers can take comfort in knowing that they have a dependable company as their electricity supplier.
For competitive electricity rates and quality service, Discount is a good choice.
Pennywise Power and Discount Power were consolidated and operate under the Discount Power brand.
Business Information
Their headquarters in Texas are located at 910 Louisiana St 3rd floor, Houston, TX 77002, United States.
You can reach their corporate headquarters at +1 877-455-4674.
Deregulated Cities | ||
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Houston | Dallas | Fort Worth |
Katy | Laredo | Waco |
Midland | Corpus Christi | Frisco |
McAllen | Galveston | Irving |
See all deregulated cities in Texas.
Top Zip Codes Serviced
Discount Power Frequently Asked Questions
Is Discount Power a good company?
Discount Power is a good company and a subsidiary of one of the most reputable electric companies in the nation.
They’re also sister companies with Reliant Energy, Cirro Energy, Green Mountain Energy, Stream Energy, and XOOM Energy.
This company has a strong record of resolving customer issues quickly. The company, formerly Pennywise Power, provides affordable rates with relatively low-cost electricity rates for Texas residents on Home Energy Club.
Is Discount Power legit?
With the backing of a Fortune 500 company and an established reputation in the Texas energy market, Discount Power is definitely a legit energy provider.
