Discount Power is a well established discount electric company in Texas with “no gimmicks” energy rates.
They’re a sister company of Reliant Energy and subsidiary of NRG, one of the most trusted electric companies in the nation.
To speak with a customer service operator for expert help in choosing the best plan for your home, call 833-275-0921.
Compare Rates from Their Sister Company, Reliant Energy
6 Texas Electric Rates
Plan Name | Plan Length | Rate |
---|---|---|
Reliant - Conservation 24 | 24 Months | 15.5 ¢/kWh |
Reliant - Basic Power 24 | 24 Months | 15.8 ¢/kWh |
Reliant - Conservation 12 | 12 Months | 15.9 ¢/kWh |
Reliant - Basic Power 12 | 12 Months | 16.2 ¢/kWh |
Reliant - Truly Free Weekends 100% Solar 12 | 12 Months | 17.8 ¢/kWh |
Reliant - Truly Free Nights 100% Solar 12 | 12 Months | 18.2 ¢/kWh |
- *Rates as of 03/18/2024 at 08:49 PM. Based on 1000 kWh in Oncor zone. Enter your zip code above for rates in your area.
Reviews & Ratings
At Home Energy Club we have collected unbiased customer reviews from different review sites such as the State of Texas Public Utility Commission Complaints Stats, and other review sources.
We combine the information collected with our staff’s expert opinion to determine a rating for each energy provider.
Discount Power Rating Score: 4.3/5
Customer Ratings
Discount Power has relatively good ratings on the reviewed categories. They received a score of over 4.5 on one of the five reviewed categories.
Customer Reviews
Read more customer reviews and learn what they think of this provider on our Discount Power Reviews and Ratings Page.
For competitive discount electricity rates and quality service, Discount Power is a good choice when comparing Texas energy companies.
Note that customers of energy companies who have had a negative experience are more likely to write a review, so often the ratio of positive to negative reviews is skewed. Discount has top-notch customer service, so if you have any issues, call an operator at 833-275-0921.
Energy Plans
Discount Power specializes in simple, fixed-rate energy plans that produce more predictable discount electricity bills. They also offer variable rate month-to-month plans if you don’t wish to be locked into a contract or pay a cancellation fee for early termination of service.
When searching for reliable electricity providers, Discount’s options stand out for their blend of affordability and service quality.
Also, if you’re looking for discount electricity rates, this light company offers plans with various fixed-term lengths, including one-year and multi-year plans.
It’s highly recommended that you review the Electricity Fact Label for any electricity plan you are considering, and you can use our helpful EFL guide for Texas electricity customers to learn how to compare Texas energy rates apples to apples.
No Deposit Electricity
Discount offers no-deposit electricity if you meet their credit score requirements. If you don’t, they may require a deposit. That said, you can often qualify for a deposit waiver. Learn more about no-deposit energy.
If you find the selection process for energy rates confusing, check out our Texas Savvy Shopper’s electricity buyer’s guide to help you choose the best energy plan for your home.
Renewable Energy Plans
Due to the simplicity of Discount Power’s “no frills” approach, they usually doesn’t offer renewable energy plans.
Check out Direct Power’s sister companies, Green Mountain Energy and Reliant Energy, for 100% renewable energy plans.
Requirements to Start Electricity Service
You can start service with Discount Power online or over the phone.
You’ll need to provide identification and information about your home, and a deposit may be required depending on your credit score. You can receive no deposit electricity if you have good credit.
Customer Service
Discount Power customer service is available by phone Monday to Friday, 8 am to 5 pm Central. You can reach customer service directly at 833-275-0921. You can also email customer service at service@discountpowertx.com.
You can review your account at the Discount Power website.
Paying Your Bills
To pay your Discount Power bill, call an operator at 833-275-0921. You can also conveniently pay your bill online through their website.
Switching, Moving, Cancellation Fees
If you decide to switch away from Discount Power, we can help you compare plans from other major providers, including their sister companies, Cirro Energy, Green Mountain Energy and Reliant Energy.
Transferring your Plan
If you’re transferring your Discount Energy service, call the provider at least 30 days in advance. They will switch you at no charge if you are moving into another deregulated area in Texas.
Reporting a Power Outage
Experiencing a Discount Energy power outage? You’ll receive faster service if you will call the local transmission utility company instead of Discount, which is a retail electricity provider (REP) and is not in charge of correcting outages.
In Texas, the area Transmission and Delivery Utility company (TDU or TDSP) corrects outages, and you can find the number for your area with our Texas Power Outage Guide.
If you wish to report a power outage in Texas, please contact your local area TDU:
- Oncor: 888-313-4747
- AEP: 866-223-8508
- Centerpoint Energy: 800-332-7143
- Texas New Mexico Power (TNMP): 888-866-7456
- Sharyland Utilities: 800-545-4513
About Discount Power
Founded in 2008, Discount Power is a subsidiary of NRG Energy, a highly trusted brand in Texas electricity while also being synonymous with providing affordable electricity.
The energy provider offers competitive straight-forward electricity rates with no gimmicks. Discount’s energy plans are simple and easy to understand, and customers can take comfort in knowing that they have a dependable NRG-owned company as their electric company. For competitive electricity rates and quality service, Discount is a good choice.
Pennywise Power and Discount Power were consolidated by NRG and now operate under the Discount Power brand.
Business Information
Their headquarters in Texas are located at 910 Louisiana St 3rd floor, Houston, TX 77002, United States.
You can reach their corporate headquarters at +1 877-455-4674.
Deregulated Cities | ||
---|---|---|
Houston | Dallas | Fort Worth |
Katy | Laredo | Waco |
Midland | Corpus Christi | Frisco |
McAllen | Galveston | Irving |
See all deregulated cities in Texas.
Top Zip Codes Serviced
Discount Power Frequently Asked Questions
Is Discount Power a good company?
Discount Power is a good company and a subsidiary of one of the most reputable electric companies in the nation, NRG Energy. NRG also owns Reliant Energy, Cirro Energy, Green Mountain Energy, Stream Energy and XOOM Energy.
This company has a strong record of resolving customer issues quickly. The company, formerly Pennywise Power, provides affordable energy plans with relatively low-cost electricity rates for Texas residents on Home Energy Club.
How to contact Discount Power?
There are various ways to contact Discount Power, such as using your account to connect online or emailing your queries to service@discountpowertx.com.
You can speak directly with a customer service operator directly at 833-275-0921 during their business hours, Monday through Friday.
How can I cancel Discount Power?
To cancel your energy plan, speak with an operator at 833-275-0921.
If you have a month-to-month electricity plan, you likely will not have to pay an Early Termination Fee (ETF). If you have a fixed-rate plan and terminate it before the term is over, you may have to pay a cancellation fee, or ETF.