Discount Power® Reviews (900+ Verified) | BBB

When searching for energy provider reviews, you’ll find a number of electricity review sites that also offer energy plans and have a conflict of interest. We recommend that you check certified reviews on multiple, high-volume, established review websites that don’t market electricity and have no potential conflicts. Google alone has over 600 Discount Power reviews. Also, the Better Business Bureau is a source of additional types of information.

Discount Power, a subsidiary of NRG Energy, is a well-established electricity company. You’ll find details about the Texas light company on our Discount Power profile page.

To save you time, see our Texas Electricity Companies Reviews main page for reviews on competing electric companies. Click on the links below for Discount reviews on major third party sites, and see reviews at the bottom of the page.

Discount Power on Google Reviews
Discount Power on Yelp Reviews
Discount Power Better Business Bureau Page BBB Rating

Please note that often a disproportionate number of customers who post reviews about energy companies do so when they have had a bad experience, so ratings may be skewed. Consider looking for patterns in customer comments rather focus on composite ratings.

At Home Energy Club, we only show vetted Texas electricity plans using our TrustPlan process to help you find the best electricity rate and plan for your home in Texas, and avoid potential bill surprises.

Discount Power Ratings

At Home Energy Club we collect unbiased customer satisfaction data from independent review sites, the State of Texas Public Utility Commission Complaints Stats, the Better Business Bureau and other sources on more than 40 electricity companies servicing Texas residents.

With this information and the results we get from our Home Energy Club/Amazon customer rating survey we are able to determine a rating score for each energy provider, such as Discount Power’s rating score below.

Discount Power Rating Score: 4.3/5

Discount Power BBB Rating: A

Discount Power Customer Ratings

Discount Power has relatively good ratings on the reviewed categories when compared to other Texas Energy Provider rating scores. Discount’s best rating is for billing with a 4.5 out of 5 score.

Discount Power Customer Reviews

Discount Power Reviews & Ratings Frequently Asked Questions

Where to find objective Discount Power reviews and ratings?

For reviews, ratings and complaint statistics about Discount Power and other electric companies, Home Energy Club uses the following objective, independent sources:

  • The Public Utility Commission of Texas
  • HEC/Amazon surveys of Amazon’s customer base
  • The Better Business Bureau (BBB) in Texas
  • Google and Yelp Reviews

Visit HomeEnergyClub.com to read reviews and other statistics for more than 40 electric companies in Texas.

How does Discount Power’s rating compare to other electric companies?

Based on industry knowledge, customer data and its established vetting processes, Home Energy Club rates the the Top 13 Best Electric Companies in Texas below. Discount Power is not included in the list at this time, but rankings change periodically:

Compare electricity company ratings and reviews for 40-plus electric companies in Texas at HomeEnergyClub.com.

Who reviews the electricity plans of Discount Power in Texas?

On the consumer-centric comparison site HomeEnergyClub.com, Discount Power plans in Texas are reviewed using the site’s TrustPlan™ vetting process. The following are also included on the free site to help you choose the best energy plan for your home:

  • “Plan Details” popups for each plan can give you a good idea of your estimated monthly energy bill
  • The home page includes a “Compare Plans” feature which allows you to make custom-tailored side-by-side comparisons of energy plans based on:
    • Amount of early termination fees
    • Discount rate offers
    • The company’s BBB rating
    • Pricing at usage levels of 500, 1000 and 2000 kWh

Dedicated to benefiting consumers, Home Energy Club works to minimize the chances that Texas residents will experience bill surprises.

What are problems with electricity company review sites?

Through years of experience in the industry, Home Energy Club has discovered that the energy review sources below often cause problems for consumers:

  • Small niche review sites: these sites often give companies top search result rankings and positive reviews in exchange for fees
  • Texas electricity review sites: special treatment may be given to electric companies willing to pay for a competitive advantage
  • Government comparison sites: Power to Choose Texas, as well as many other government sites, do not have adequate quality control

HomeEnergyClub.com relies only on objective sources for electric company reviews.

How good is Discount Power?

To determine if Discount Power is a good company, consider the following information compiled by Home Energy Club:

  • Trustworthy: Discount Power is a brand of one of the nation’s most trusted electric companies, NRG Energy
  • High BBB rating: This trusted light company has a high rating with the Better Business Bureau
  • Customer service: Discount Power’s record for quickly resolving customer issues is strong

Learn more and read reviews of Discount Power at HomeEnergyClub.com.

How to find a Discount Power promo code to get a rate discount?

Here’s how to find promo codes for discount electricity rates with Home Energy Club:

  • Go to the profile page for Discount Power to see if there are any available coupons and promo codes
  • Check the promo codes page for updates on which promos are currently active
  • Find promo codes and compare electricity rates for top Texas energy providers to get the best deal

Stay on top of the latest energy discounts at HomeEnergyClub.com.

Why does Power to Choose (government site) get many complaints?

While the consumer-driven comparison site HomeEnergyClub.com works to help consumers avoid expensive bill surprises, state-run Power to Choose has been the subject of relentless customer complaints in the past. Complaints relate to misleading information about electric companies and the quality of their services. Here are some red flags regarding the government comparison site:

  • Gimmicks: Energy companies may game their system by posting gimmick plans which cause bill shocks
  • Bill surprises: Texas residents may be billed for unexpectedly high amounts
  • Shutdown possible: State leaders have held discussions about shutting the site down
  • Concerns: The Public Utility Commission Chairman has publicly voiced concerns on the viability of such as government site

Because Home Energy Club uses a trusted vetting process called TrustPlan™, it is the best alternative to Power to Choose in Texas, and the best comparison site for reducing the odds of electricity bill surprises.

 

 

x

Don't need a great energy rate now?

Let us send you our best rates at the
time of your next renewal

Please enter your email address
Please enter your zip code

When is your estimated energy contract renewal?

Please select a month
Please select a year
Home Energy Club

Thank you for giving us your information so that we
can send you our best rates when you need them.

We will soon send you a link to our Savvy Shopper's Guide. It includes:

×
Learn About the
Plan You Selected