Centerpoint Energy | Houston Utility | Outage Tracking

As the transmission and distribution utility company (TDU, or TDSP) in the Houston area, Centerpoint maintains the wires, poles and electric infrastructure, and checks meters and corrects outages. The company serves more than 2 million metered customers in the greater Houston area.

Houston power outages: when an electricity outage occurs, you’ll receive faster service by contacting the TDU rather the retail provider who sells you electricity in Texas. It’s helpful to understand the difference between the TDU and retail electric company, and to have a list of Texas utility company phone numbers you can call in Texas when an outage occurs based on your zone. For profiles on other TDUs in Texas, see our Texas Electric Utilities page.

In the event of a Houston power outage, call Centerpoint Energy at 800-332-7143. You can also view Centerpoint’s Outage Tracker which provides a map and status of outages.

Your meter usage: if you wish to review your electricity meter usage history captured by Centerpoint Energy in the Houston metro area, it’s most efficient to set up an account at Smart Meter Texas and read our guide about Smart Meters.Your monthly usage history is critical when selecting the correct electricity plan for your Houston area home on Home Energy Club and gaining the lowest electricity rate from one of the Texas electricity companies. Also, be sure you use our Electricity Fact Label Guide to understand how to determine whether an electricity plan is a good fit in relation to your usage history.

About Centerpoint Energy: CenterPoint and its predecessor companies have been in business for more than 140 years.​ In 1866, Houston Gas Lig​ht Company was formed to supply gas made from oyster shells and coal for the street lights in a co​​astal village in southeast Texas. In 1882, the company, operating as Houston Electric Light & Power, was granted a franchise by the Houston City Council. For the next century, HL&P generated​ electricity for sale and delivery to retail customers in the Houston area.

​The company was renamed Reliant Energy in 1999, and with the restructuring of the electricity market in Texas, the retail electric division was spun off as Reliant Resources and the company also sold off its electric generation assets. The remaining regulated energy transmission company (TDU) was named CenterPoint Energy, servicing the greater Houston area.

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