Pogo Energy Reviews, Plans and Rates

Pogo Energy Reviews, Plans and Rates

Pogo Energy is a prepaid light company specializing in pay-as-you-go electricity offered with fairly cheap electricity rates compared to other light companies.

Their plans require no deposit and they don’t check your credit when you sign up. With this power company there are also no contracts and no cancellation fees.

Pogo electricity plans are 100% renewable, and to help you stay on top of your usage, they send daily texts or emails.

To see if they’re right for you, compare them to prepaid companies, like Payless Power.

Compare Rates

7 Gexa Energy Vetted Guaranteed Plans

Plan NamePlan LengthRate
Gexa Eco Saver Plus 12 Plan12 Months10.5 ¢/kWh
Gexa Eco Saver Plus 24 Plan24 Months10.5 ¢/kWh
Gexa Energy Saver 2424 Months16.5 ¢/kWh
Gexa Eco Saver Lite 1212 Months19.6 ¢/kWh
Gexa Eco Saver Advantage 1212 Months19.8 ¢/kWh
Gexa Eco Saver Premier 1212 Months20.4 ¢/kWh
Gexa Eco Saver Premier 2424 Months20.5 ¢/kWh
  • *Rates as of 12/21/2024 at 04:26 AM. Based on 1000 kWh in Oncor zone. Enter your zip code above for rates in your area.

Call Gexa (888-256-0552)

8 4Change Energy Plans & Rates

Plan NamePlan LengthRate
4Change - Maxx Saver Select 1212 Months10.5 ¢/kWh
4Change - Maxx Saver Select 2424 Months10.5 ¢/kWh
4Change - Charitable Saver 1212 Months13.7 ¢/kWh
4Change - One Rate 1212 Months15.7 ¢/kWh
4Change - One Rate 2424 Months15.9 ¢/kWh
4Change - Cash Money 1212 Months16.1 ¢/kWh
4Change - Power Maxx Saver 1212 Months18.2 ¢/kWh
4Change - Power Maxx Saver 2424 Months18.2 ¢/kWh
  • *Rates as of 12/21/2024 at 04:26 AM. Based on 1000 kWh in Oncor zone. Enter your zip code above for rates in your area.

Call 4Change (888-366-7291)

8 Frontier Energy Plans & Rates

Plan NamePlan LengthRate
Frontier - Frontier Saver Plus 12 Plan12 Months10.5 ¢/kWh
Frontier - Frontier Saver Plus 24 Plan24 Months10.5 ¢/kWh
Frontier - Frontier Budget Saver 1212 Months15.2 ¢/kWh
Frontier - Frontier Budget Saver 2424 Months15.5 ¢/kWh
Frontier - Frontier 3636 Months16.5 ¢/kWh
Frontier - Frontier Saver Value 1212 Months19.6 ¢/kWh
Frontier - Frontier Saver Premier 1212 Months20.4 ¢/kWh
Frontier - Frontier Saver Premier 2424 Months20.5 ¢/kWh
  • *Rates as of 12/21/2024 at 04:26 AM. Based on 1000 kWh in Oncor zone. Enter your zip code above for rates in your area.

Call Frontier (855-782-8379)

0 Reliant Energy Trusted Plans & Rates

Plan NamePlan LengthRate
  • *Rates as of 12/21/2024 at 04:26 AM. Based on 1000 kWh. Enter your zip code above for rates in your area.

Call Reliant (866-735-1218)

Reviews & Ratings

Is Pogo Energy a good company? To find out, read customer reviews below. You’ll also find our HEC Rating Score.

Note that the supplier is accredited by the Better Business Bureau (BBB), and they have an A+ rating. They also have almost 3,000 verified customer reviews on Google, with a near 5-star score.

HEC Pogo Energy Rating Score: 4.32/5

Customer Ratings

Pogo Energy has good rating scores for each category. Billing Quality and Transparency are their best areas with a score of 4.4.

To learn more, check out our Pogo Energy customer reviews page, and compare them to reviews of other providers with no deposit lights.

Prepaid Electricity in Texas

Pogo Energy offers prepaid plans, also known as “pay-as-you-go” electricity plans. These plans allow you to use as much or as little energy as you wish.

100% Clean Energy Plan 15

Their current plan offering is the 100% Clean Energy 15 plan, which comes with an array of desirable features, including fully clean energy content.

Other key features of their plans include:

  • Variable rates per kWh
  • Transmission & Distribution Utility (TDU) fees
  • Base charges daily

Please note that while they advertise low electricity rates up front, variable-rate plans can lead to bill surprises because the rates fluctuate based on demand and the commodity cost of gas.

To avoid a bill shock, we recommend enrolling in a fixed-rate plan that provides more predictable bills.

We don’t offer variable rate plans for enrollment online because it’s best to discuss these rates with an operator to ensure they’re a good fit for your needs.

The electric supplier offers a billing assistance program for customers qualifying for low-income status.

Have a question about one of their plans? Call customer service at 888-764-6669.

No Deposit Electricity

Pogo is considered one of the best prepaid, no-deposit light companies that offer no credit check plans without long-term contractual obligations.

Their plans are often a good fit for people moving into apartments. Plus, their energy rates are affordable, although they’re variable rates, which means they change based on market demand.

Their bill pay is made easier with flexible options to help customers who have trouble maintaining an account balance. You can access your electric supply as you remain in a switch-hold until you pay the pending bill in full, meaning you cannot cancel or switch the plan during this period.

Renewable Energy Plans

All of Pogo’s energy plans are made up of 100% renewable energy, also known as green energy.

Green energy doesn’t emit high levels of carbon dioxide into the environment.

If you want no-deposit lights with clean energy, they may be a good choice.

Customer Service

You can easily contact Pogo Energy’s customer service via telephone or email. You’ll find their contact info below:

Email: support@pogoenergy.com

Phone: 888-764-6669

Report A Power Outage?

Your local TDU (Transmission & Distribution Utility) is responsible for the upkeep and management of the power lines. Pogo is a Retail Electric Provider, or REP, and doesn’t repair outages.

In case of a power outage or any other electric emergency, you should report the issue to the TDU in your energy service area.

Here’s the contact info for current Texas TDUs:

    • AEP Central: 866-223-8508
    • AEP North: 866-223-8508
    • Centerpoint Energy: 800-332-7143
    • Oncor: 888-313-4747
    • TNMP: 888-866-7456

Plus, check out our guide for what to do during a power outage.

About Pogo Energy

Pogo Energy is an Irving, Texas-based retail electric company serving residential customers with same-day electricity across the state.

You may find it helpful to sign up for a no deposit electricity plan if you don’t have the strongest credit.

The company allows cancellation of zero deposit plans at any time, without penalty. With no credit check electricity, simple plans, and affordable pricing, they’re an option to consider for Texas power plans.

Business Contact Information

Their headquarters are located in Irving, Texas. You can reach them via snail mail at P.O. Box 12346 Dallas, TX, 75225.

You can reach their corporate headquarters at 888-764-6669.

Top Zip Codes Serviced

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Pogo Energy Frequently Asked Questions

How does Pogo Energy work?

As a prepaid, no-deposit electricity energy company, Pogo Energy provides green energy plans with no contract and no credit check.

Also referred to as “pay-as-you-go” energy, Pogo provides energy service with no bill. Instead, they send you daily texts or emails to let you know your energy usage, as well as how much funding is in your account.

When you’re running low, you simply recharge your account, and they’ll keep your lights on for you. Many energy customers try to adjust their electricity usage to stay within budget. To fund your account, check out Pogo Energy Recharge.

The company offers energy service in Houston, Dallas, Fort Worth, Arlington, Corpus Christi and other deregulated energy cities across Texas.

What information is needed when I sign up?

Signing up with Pogo Energy is relatively simple because of their prepaid, no deposit electricity model.

They don’t need your Social Security number, credit score or driver’s license number. Your physical address and phone number (to receive updates and balance alerts) are all you need to provide.

How do you pay for service?

To pay for your service, simply recharge your account with them via credit card payment, by phone, or by auto-recharging.

They even accept Apple Pay and Google Pay.

There are also over 10,000 authorized payment locations where you can pay in cash. While most online payment methods have no fees, cash locations charge a handling fee.

Does Pogo disconnect on weekends?

Another reason many energy customers like Pogo is that, according to their website, they’re committed to “keeping your power on.” This means they won’t disconnect your electricity on weekends.

They also won’t disconnect your power at night, on holidays, or during extreme weather events, such as the excessive heat Texans often experience during the summer months.

Note that your TDU is responsible for turning your power back on after a disconnect. For more specific information about timing, contact your TDU.

If my electricity is disconnected, how long does it take to restart?

With most prepaid energy companies, your electric supply may be temporarily disconnected due to non-payment. Power is restarted as soon as you bring your negative balance to $0 or more.

According to Pogo’s website, your power should be turned back on within 2 hours once your account balance is over $0.

In the past, they haven’t charged a fee for disconnection, reconnection, or late payment. That said, beginning May 14, 2024 they’ll be assessing a $25 fee for the reconnection of service.

Luckily, the supplier provides robust account notifications to help you prevent your account from dipping into the negatives.

What is a switch hold on Pogo Energy?

A switch hold with Pogo Energy is when there’s a hold on your account preventing you from switching energy providers due to an outstanding balance.

Switch holds are also placed on your account when you have a deferred payment plan, or DPP.

You can learn more about their deferred payment plan here.

How to terminate electric service?

Pogo Energy customers can cancel their electric service and switch to another electric supplier at any time. Because there’s no term commitment, canceling is as simple as declining to recharge your account or switching to another provider.

Note that if you’re in a switch-hold, you cannot buy electricity from another provider until you clear the outstanding debt in your account.

Top Texas Municipalities Serviced

Deregulated Cities
Houston
Dallas
Fort Worth         
Katy
Laredo
Waco
Midland
Corpus Christi       
Frisco
McAllen
Galveston
Irving

See all deregulated cities in Texas.

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