Electricity Company Reviews

When researching electric companies for home energy, we recommend reading electric company reviews. And the best part is, we’ve compiled customer reviews and ratings for many of the top electricity companies from legitimate third party sources.

If you’re in the market for a new energy provider, our objective energy reviews can help you decide which electric companies might be right for you.

We source reviews from verified and independent sources that don’t have any conflict of interest. Reading our customer reviews can tell you all about a Retail Energy Provider’s pricing, cancellation fees, billing practices, how trustworthy they are, and more.

Provider
Year Founded
4Change® Energy Reviews (800+ Verified)
2018
Ambit Energy Reviews (100+ Verified)
2006
Amigo Energy® Reviews (100+ Verified)
2003
Champion Energy® Reviews (300+ Verified)
2005
Chariot Energy Reviews (400+ Verified)
2018
Cirro Energy Reviews (400+ Verified)
2001
Constellation® Reviews (100+ Verified)
1999
Direct Energy® Reviews (600+ Verified)
1986
Express® Energy Reviews (50+ Verified)
2006
First Choice Power® Reviews
2018
Frontier Utilities Reviews (3400+ Verified)
2018
Gexa Energy Reviews (2000+ Verified)
2010
Green Mountain Energy® Reviews (500+ Verified)
1997
Hello Energy™ Reviews (30+ Verified)
2016
Infinite Energy® Reviews
2018
Infuse Energy Reviews (100+ Verified)
2018
Just Energy® Reviews (500+ Verified)
1997
Lone Star Energy Reviews (Verified)
2018
NRG® Energy Reviews (Verified)
2018
Payless Power™ Reviews (5000+ Verified)
2018
Pennywise Power™ Reviews (900+) | Discount Power
2018
Pogo Energy™ Reviews (700+ Verified)
2018
Pulse Power™ Reviews (800+ Verified)
2018
Reliant Energy® Reviews (1000+ Verified)
2000
Spark Energy™ Reviews (1700+ Verified)
2018
StarTex Power™ Reviews (100+ Verified)
2018
Stream Energy® Reviews (Verified)
2004
Tara Energy®Reviews (130+ Verified)
2018
Think Energy® Reviews (150+ Verified)
2018
TriEagle Energy Reviews (500+ Verified)
2002
TXU Energy Reviews (900+ Verified)
2002
Veteran Energy™ Reviews (700+ Verified)
2018
XOOM Energy® Reviews (150+ Verified)
2018

It can be hard to find objective Texas energy reviews to help you decide which Texas electric providers you can trust.

That’s why we vet all energy plans with TrustPlan™ to help you avoid billing surprises. Learn more about electric company reviews in our FAQs below.

Texas Electric Company Reviews FAQs

What are information sources for electric provider reviews?

At Home Energy Club, we only use objective, independent sources for reviews, ratings, and complaint statistics, including:

  • The Public Utility Commission of Texas
  • HEC surveys of Amazon’s customer base
  • Google Reviews and Yelp Reviews
  • Industry relationships

What features can I used to review electricity plans in Texas?

We review energy plans on our website to eliminate plans with deceptive gimmicks that cause bill surprises. Our TrustPlan™ vetting process has evolved over 10 years based on analytics and consumer data. To help you select the best energy plan for your home, we offer the following features:

  • The home page includes a filter that allows you to exclude plans which result in less predictable billing
  • The “Compare Plans” feature in the filter section makes it convenient to compare plans side-by-side with information including rates at usage levels, early termination fees, BBB rating and other data
  • Energy companies like Gexa Energy offer a 60-day guarantee on plans, allowing you to switch to one of their other plans in the event the one you originally selected isn’t a match with your home’s energy usage
  • Details on each plan, including your estimated monthly bill, are noted in “Plan Details” popups
  • Handy guides help you choose the best energy plan for your home, save money and cut the chances of a bill surprise

What are limitations to electricity company review sites?

There are limitations with each of the energy review sources below which can result in a misleading view of providers and the quality of their service. Studies have shown that there are a significant number of fake reviews posted on review sites.

Here are potential problems:

  • Texas energy review sites: some energy sites curate reviews of their customers in a manner that benefits providers that pay them higher fees. If you see composite 5-star ratings for specific providers, beware of the quality of the reviews, as perfect scores are a red flag.
  • Major independent review sites: general review sites that don’t sell electricity serve as legitimate independent sources, but may have some slanted reviews due to “gaming” tactics of providers. Tactics include burying negative reviews by down-clicking them and by posting successive volumes of positive reviews.
  • Government comparison sites: government energy rate sites generally have a lack of quality control and a history of being severely gamed by some providers. The Power to Choose Texas site has received much negative media attention due to customer complaints. However, the Texas PUC has a Customer Complaints page which includes objective statistics.