Cirro Energy, sister company of Reliant Energy and a subsidiary of NRG Energy, is a highly regarded electric company with some of the best electricity rates in Texas. Check our vetted Cirro electricity plans and low energy rates, and use our guides to help you choose the right plan for your home.
Cirro tries to make it more convenient to shop for an electric company and affordable electricity plans by simplifying the process. While Texas gives you the power to choose who you buy your electricity from, it isn’t always an easy undertaking, so Cirro attempts to make it simple by offering electricity plans that are streamlined so you don’t have an excessive number of options to sort through. This makes it quicker to find a Texas energy plan, but the tradeoff is that you have fewer options.
The key components of Cirro energy plans are relatively low fixed electricity rates, both one-year and multi-year terms, and smart money-saving choices. Below, we cover all the basics of using Cirro as your energy provider, from bill pay to customer service. Cirro is a sister company of Reliant Energy and a subsidiary of NRG Energy.
Cirro Energy Rates & Plans in Texas
Cirro Energy Rates & Plans in Houston
Cirro Energy Rates & Plans in Dallas
Compare rates here or call Cirro at 833-392-9778.
Cirro offers a small number of plans to make the selection process more convenient. Most plans produce predictable bills with fixed Texas electricity rates for the duration of your contract. When your plan comes up for renewal, you can lock in at a new rate.
Cirro energy rates are competitive in all areas of the Texas, so review the Cirro Energy Houston rates and Cirro Energy Dallas rates on our site by entering your zip code and home size. See a comprehensive list of cities at the bottom of this page to locate Cirro rates near you. If you wish to make convenient comparisons of plans and rates from major light companies, use the Texas electricity rates chart on our home page in the filter box (click the “Compare Plans” button).
While Cirro may not always be the cheapest electric company or always have the best electricity rates, their rates are sure to be highly competitive with electric companies such as Ambit and TXU. Also, Cirro is a highly trusted brand and one of the more customer-driven energy providers in Texas.
Renewable Energy (Green Energy) Plans
Texas energy plans from Cirro are available with some renewable energy content (for example, 10% content), but there are typically no 100% renewable energy plans.
Green energy plans in Texas, which help combat climate change, most often rely on wind or solar power. Solar power is generated using solar panels that convert sunlight to usable energy. Wind turbines generate wind power by using the wind to turn a rotor which then generates electricity. Texas has more wind generation capacity than any other state, and is one of the largest solar energy states.
By selecting a green energy plan, you avoid having to buy and install expensive solar panels because the green-sourced energy flows through the grid. You can determine the amount of renewable energy content associated with energy plans by viewing the Plan Details for each plan on our site. You’ll find 100% green plans at Home Energy Club and Get Green Energy that cost less than fossil-sourced plans.
Other Cirro Energy Services and Products
Cirro Energy offers more than just energy. The energy provider also offers home protection plans. You can choose an electric line protection plan, surge protection plan, or both. Electric line protection covers your circuit breakers, breaker panels, and switches. A surge protection plan covers most appliances and electronics in the event of a hazardous electrical surge that causes damage to your home.
Requirements to Start Cirro Energy Service
Starting service with Cirro is easy. Simply enroll here on Home Energy Club in a Cirro plan, or contact their well-trained customer service operators at 833-392-9778. You may be required to pay a deposit, depending on the results of your credit check.
Cirro Energy Customer Service
Cirro customer service center is open daily from 7 a.m. to 10 p.m. CST. You can speak with a Cirro Energy operator directly at 833-392-9778. To access your account, go to the Cirro Energy login page.
Cirro Energy Bill Pay
Your Cirro electricity bill includes your billing dates, the number of actual billing days in your cycle, your total electricity use, and the average use per day. This will give you some useful insight into how you’re managing your home electricity.
Cirro accepts payments several different ways, so you can always pay bills on time. You can pay by phone, online, or via mail. You may also pay in-person by visiting any Fidelity Express location near you. If you want to simplify your bill pay further, you can enroll in auto-pay to make sure that you’re never late. Use the Cirro login link above for billing information.
Also, visit the Smart Meter Texas website (smartmetertexas) to conveniently access your historic usage information, and use Home Energy Club’s electricity usage calculator to confirm the effective energy rate you are paying.
Tips to Lower Your Cirro Energy Bill
If you’re looking for ways to lower your electricity bill with Cirro, there are many ideas that can help you cut back on your electricity usage and decrease your energy bill. See our guide with 10 painless ways to cut your usage and carbon emissions, and reduce your energy bill as a result. Here are several energy-saving tips:
- Plug appliances into smart power strips that minimize energy use.
- Install energy-efficient CFL bulbs in your lights.
- Use Wi-Fi enabled outlets so you can control appliances remotely and make sure everything is turned off when you’re out of the house.
Cirro Energy Reviews and Ratings
Cirro Energy has an A rating with the Better Business Bureau, though some customers have shared complaints online. It’s not uncommon for a disproportionate number of customers on the BBB site and review websites to post negative comments, and sometimes the number of reviews is too small to be representative, causing a distortion in star ratings. Many negative reviews for light companies relate to the renewal process; if your contract is set to expire soon, it’s best to contact a customer service agent and make sure you understand the terms and what will happen upon the plan’s expiration.
Switching, Moving In, Moving Out and Cancellation Fees
Start your new service with Cirro Energy by enrolling on Home Energy Club or calling Cirro at 833-392-9778. We know that finding the right electric company can be confusing, and the time it takes to compare electricity plans can be aggravating. We try to help you find the cheapest Texas energy rates from trustworthy energy providers in the least amount of time, so we prepared this Texas electricity shoppers guide for you, which will also help you to avoid billing surprises.
Also, it’s important that you carefully review the Electricity Fact Label (EFL) connected with each plan, which you’ll find in the Plan Details section of each plan on our site. The EFL will help you to match your home usage with plans you’re considering, and provide an apples to apples comparison of energy pricing. We’ve also created a simple guide that explains how to use the EFL to help you choose the right Texas electricity plan.
If you are cancelling your electric company service, you can review plans and rates from other Texas electricity providers by entering your zip code and home size on this site. In addition to performing an online search for an electric company near me, you can review the cities serviced by Cirro in the list below. You may find Cirro mentioned online as Cirro Energy or Cirro Electricity.
Transfering Your Cirro Energy Plan
If you’re transferring your existing Cirro energy service to a new location, you can submit your request easily online. Simply provide the company with your new address and a moving date for a smooth transfer, and be sure to contact Cirro at least 30 days in advance.
Report a Cirro Energy Power Outage
If you have a power outage, you need to contact the Transmission & Distribution Utility (TDU or TDSP) in your utility zone in Texas, such as Centerpoint in Houston or Orcor in Dallas. You should not contact Cirro, but if you do, they’ll transfer you to the correct TDU.
Cirro is a retail electricity provider (REP). This means that Cirro purchases electricity from the companies that generate it and resells that power to the consumer. The power is delivered by a TDU, which handles the actual transmission of the electricity to your home. In Texas, you can choose your REP, but you’re locked in to the TDU that serves your area.
If you wish to report a power outage, please contact your local area TDU:
- Oncor: 888-313-4747
- AEP: 866-223-8508
- CenterPoint Energy: 800-332-7143
- Texas New Mexico Power (TNMP): 888-866-7456
- Sharyland Utilities: 800-545-4513
Cirro Energy Texas Cities Serviced
|BIG LAKE||BIG SPRING||BISHOP|
|CARROLLTON||CEDAR HILL||CEDAR PARK|
|COPPELL||COPPERAS COVE||CORPUS CHRISTI|
|DE SOTO||DECATUR||DEER PARK|
|FALCON HEIGHTS||FALFURRIAS||FARMERS BRANCH|
|FORNEY||FORT DAVIS||FORT STOCKTON|
|GRANDVIEW||GRAPEVINE||GUN BARREL CITY|
|JERSEY VILLAGE||JEWETT||JOHNSON CITY|
|KNOX CITY||LA FERIA||LA MARQUE|
|LA PORTE||LACY LAKEVIEW||LADONIA|
|LAGUNA PARK||LAJITAS||LAKE JACKSON|
|LAKE WHITNEY||LAKE WORTH||LAMESA|
|MC GREGOR||MC KINNEY||MEMPHIS|
|NECHES||NOCONA||NORTH RICHLAND HILLS|
|PORT ISABEL||PORT LAVACA||PORT MANSFIELD|
|PORT O CONNOR||PORTLAND||POTTSBORO|
|RICHMOND||RIO GRANDE CITY||RIO HONDO|
|ROUND TOP||ROWLETT||ROYSE CITY|
|SAN ANGELO||SAN BENITO||SAN JUAN|
|SAN LEON||SANDIA||SANTA ANNA|
|SOUTH HOUSTON||SOUTH PADRE ISLAND||SPEARMAN|
|SUGAR LAND||SULPHUR SPRINGS||SURFSIDE BEACH|
|TERRELL||TEXAS CITY||THE COLONY|
|WESLACO||WEST COLUMBIA||WEST TAWAKONI|
Cirro Energy’s Most Popular Zip Codes Serviced
Cirro Energy Utility Service Areas in Texas
There are six TDSPs served by Cirro Energy in the Texas deregulated electricity service zones, including CenterPoint Energy, Oncor Electric Delivery, Texas-New Mexico Power, Sharyland, AEP Texas North and AEP Texas Central.