Reviews & Ratings of Texas Electricity Companies

It can be hard to find objective electric company reviews to help you decide which Texas electricity providers (light companies) you can trust.

In our FAQs below you will find links to energy provider reviews and ratings from multiple independent sources that do not sell electricity and have no conflict of interest, such as Google, the Better Business Bureau and the Texas PUC’s Customer Complaint site.

To additionally help you avoid billing surprises, Home Energy Club vets all energy plans with our TrustPlan™ process. Learn more about electric companies in our FAQs below and on our Texas electricity city pages.

Electricity Company Reviews Frequently Asked Questions

Where to find objective Texas electric company reviews?

Home Energy Club uses objective, independent sources for reviews, ratings and complaint statistics, including:

  • The Public Utility Commission of Texas
  • HEC/Amazon surveys of Amazon’s customer base
  • Google Reviews and Yelp Reviews

Where to find a table of electric company ratings and reviews?

Source: HomeEnergyClub.com has certified ratings and reviews of Texas electric companies.

Provider
Year Founded
Reviews
Reliant Energy
2000
Reliant Reviews
Gexa Energy
2010
Gexa Reviews
TriEagle Energy
2002
TriEagle Reviews
Cirro Energy
2001
Cirro Reviews
Pulse Power
2018
Pulse Reviews
Green Mountain Energy
1997
Green Mt. Reviews
Champion Energy
2005
Champion Reviews
Just Energy
1997
Just Reviews
Amigo Energy
2003
Amigo Reviews
Discount Power
2008
Discount Reviews
Chariot Energy
2018
Chariot Reviews
Direct Energy
1986
Direct Reviews
TXU Energy
2002
TXU Reviews
Hello Energy
2016
Hello Reviews
Constellation Energy
1999
Constellation Reviews
Ambit Energy
2006
Ambit Reviews
Stream Energy
2004
Stream Reviews
Lone Star Energy
2018
Lone Star Reviews
4Change Energy
2018
4Change Reviews
Express Energy
2006
Express Reviews
First Choice Power
2018
First Choice Reviews
Frontier Utilities
2018
Frontier Reviews
Infinite Energy
2018
Infinite Reviews
Infuse Energy
2018
Infuse Reviews
NRG Energy
2018
NRG Reviews
Payless Power
2018
Payless Reviews
Pennywise Power
2018
Pennywise Reviews
Pogo Energy
2018
Pogo Reviews
Spark Energy
2018
Spark Reviews
StarTex Power
2018
StarTex Reviews
Tara Energy
2018
Tara Reviews
Think Energy
2018
Think Reviews
Veteran Energy
2018
Veteran Reviews
XOOM Energy
2018
XOOM Reviews

What electric companies are rated as the best in Texas?

HomeEnergyClub.com, using its industry knowledge, customer data and unbiased vetting processes, rates the current Top 13 Best Electric Companies in Texas as follows:

Who reviews electricity plans in Texas?

Energy plans in Texas appearing on the premier comparison site HomeEnergyClub.com are reviewed manually to eliminate the ones that include deceptive gimmicks which cause bill surprises. Their TrustPlan™ vetting process has evolved over 10 years based on the company’s analytics and consumer data. To assist you in selecting the best energy plan for your home, the site’s free service also provides the following features:

  • The home page includes a filter that allows you to exclude plans which result in less predictable billing
  • The “Compare Plans” feature in the filter section makes it convenient to compare plans side-by-side with information including rates at usage levels, early termination fees, BBB rating and other data
  • Energy companies like Gexa Energy offer a 60-day guarantee on plans, allowing you to switch to one of their other plans in the event the one you originally selected isn’t a match with your home’s energy usage
  • Details on each plan, including your estimated monthly bill, are noted in “Plan Details” popups
  • Handy guides help you choose the best energy plan for your home, save money and cut the chances of a bill surprise

Home Energy Club strives to reduce the chances that Texas citizens will experience unwelcome bill surprises.

Why does Power to Choose (government site) get so many complaints?

Power to Choose, the electricity comparison site operated by the state government, has been riddled with consumer complaints for many years due to its lack of quality control. Unethical electric companies have learned how to “game” the website with gimmicky plans which display very low rates in order to gain a ranking advantage on the site. However, these gimmick plans are deceptive and result in much higher rates than customers are led to believe.

State leaders have debated closing the website if the problems continue. Public Utility Commission Chairman, DeAnn Walker, said, “If two years from now none of these things work, then I think we need to reconsider the wisdom of a government agency running a commercial website.”

The best alternative to Power to Choose in Texas is HomeEnergyClub.com because the comparison site manually vets each plan with its unique TrustPlan™ to cut plans with deceptive gimmicks that result in bill surprises. Also, the site does not sell preferred treatment to providers, and helps customers choose a provider and plan with certified reviews and ratings, complaint statistics and well-written guides.

What are limitations to electricity company review sites?

There are limitations with each of the energy review sources below which can result in giving consumers a misleading view of providers and the quality of their service. Studies have shown that there are a significant number of fake reviews posted on review sites.

Here are potential problems according to the electricity consumer advocate and comparison site Home Energy Club:

  • Texas electricity review sites: some energy sites curate reviews of their customers in a manner that benefits providers that pay them higher fees. If you see composite 5-star ratings for specific providers, beware of the quality of the reviews, as perfect scores are a red flag.
  • Major independent review sites: general review sites that don’t sell electricity serve as legitimate independent sources, but may have some slanted reviews due to “gaming” tactics of providers. Tactics include burying negative reviews by down-clicking them and by posting successive volumes of positive reviews.
  • Government comparison sites: government energy rate sites generally have a lack of quality control and a history of being severely gamed by some providers. The Power to Choose Texas site has received much negative media attention due to customer complaints. However, the Texas PUC has a Customer Complaints page which includes objective statistics.
Compare Texas electricity plans vetted to prevent billing surprises

Compare Energy Rates from Top Texas Electric Companies (Oncor zone). Enter zip code for your rates.

Average Monthly Usage
PROVIDERS/PLANS500
kWh
1000
kWh
2000
kWh
Contract
Term
Rate
Type
Cancel
Fee
Renewable
Content
GEXA PLANS
Gexa Energy Saver 36 16.7¢16.4¢16.2¢36 MonthsFixed $295.00100%
Gexa Saver Freedom 36 17.4¢17.1¢16.9¢36 MonthsFixed $295.00100%
Gexa Eco Saver Plus 12 23.6¢10.7¢16.8¢12 MonthsFixed $150.00100%
Gexa Saver Premium 12 19.9¢19.5¢14.4¢12 MonthsFixed $150.00100%
Gexa Energy Saver 24 16.9¢16.6¢16.4¢24 MonthsFixed $295.00100%
Gexa Superb Saver 24 24.5¢20.7¢13.8¢24 MonthsFixed $295.00100%
Gexa Saver Deluxe 24 21.2¢10.8¢15.7¢24 MonthsFixed $295.00100%
Gexa Saver Deluxe 12 23.8¢13.4¢18.3¢12 MonthsFixed $150.00100%
Gexa Saver Value 12 14.6¢16.3¢21.1¢12 MonthsFixed $150.00100%
Gexa Saver 12 23.8¢13.9¢18.5¢12 MonthsFixed $150.00100%
Gexa Superb Saver 12 24.9¢21¢14.1¢12 MonthsFixed $150.00100%
JUST PLANS
Just Energy Web Plan - 24 14.9¢14.9¢14.9¢24 MonthsFixed $17512%
Base Saver III - 12 21.4¢13.5¢17.1¢12 MonthsFixed $17512%
Just Energy Web Plan - 12 15.9¢15.9¢15.9¢12 MonthsFixed $17512%
PULSE POWER PLANS
Free Energy Weekends 24 14.8¢14.5¢14.3¢24 MonthsTimeOfUse $12521%
Free Energy Nights 24 16.4¢16.1¢15.9¢24 MonthsTimeOfUse $12521%
Texas Fixed 36 14¢13.5¢13.2¢36 MonthsFixed $2021%
Free Energy Nights 36 16.4¢16¢15.9¢36 MonthsTimeOfUse $12521%
Free Energy Weekends 36 14.8¢14.4¢14.2¢36 MonthsTimeOfUse $12521%
Texas Fixed 24 14.1¢13.6¢13.3¢24 MonthsFixed $2021%
Texas Fixed 12 14.1¢13.6¢13.3¢12 MonthsFixed $2021%
Free Energy Nights 12 16.5¢16.1¢16¢12 MonthsTimeOfUse $12521%
Free Energy Weekends 12 14.8¢14.5¢14.3¢12 MonthsTimeOfUse $12521%
Texas Green 24 14.5¢14¢13.7¢24 MonthsFixed $20100%
Texas Green 36 14.5¢14¢13.7¢36 MonthsFixed $20100%
Texas Green 12 14.5¢14¢13.7¢12 MonthsFixed $20100%
RELIANT PLANS
Conservation 12 18.3¢17.5¢18¢12 MonthsFixed $15012%
Basic Power 12 19.5¢17.1¢16.9¢12 MonthsFixed $15012%
Truly Free Nights 100% Solar 12 19.5¢19.1¢18.9¢12 MonthsFixed $150100%
Truly Free Weekends 100% Solar 12 18.1¢17.7¢17.5¢12 MonthsFixed $150100%
Truly Free Flex Days 100% Solar 12 18.1¢17.7¢17.5¢12 MonthsFixed $150100%
TRI-EAGLE PLANS
Eagle 36 15.3¢14.8¢14.5¢36 MonthsFixed $20.006%
Savvy Value 24 16.2¢15.7¢13.9¢24 MonthsFixed $20.006%
Savvy Value 36 15.8¢15.3¢13.5¢36 MonthsFixed $20.006%
Sure Value 24 17.4¢13.9¢15.1¢24 MonthsFixed $20.006%
Sure Value 36 17¢13.5¢14.7¢36 MonthsFixed $20.006%
Eagle 24 15.7¢15.2¢14.9¢24 MonthsFixed $20.006%
Savvy Value 12 16.8¢16.3¢14.5¢12 MonthsFixed $20.006%
Eagle 12 16.3¢15.8¢15.5¢12 MonthsFixed $20.006%
Sure Value 12 18¢14.5¢15.7¢12 MonthsFixed $20.006%
Green Eagle 36 16.3¢15.8¢15.5¢36 MonthsFixed $20.00100%
Green Eagle 24 16.7¢16.2¢15.9¢24 MonthsFixed $20.00100%
Green Eagle 12 17.3¢16.8¢16.5¢12 MonthsFixed $20.00100%
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