Reviews & Ratings of Texas Electricity Companies

It can be hard to find objective Texas energy reviews to help you decide which Texas electric providers (light companies) you can trust.

In our FAQs below you will find links to Home Energy Club reviews for Texas electric providers from multiple independent sources that do not sell electricity and have no conflict of interest, such as Google, the Better Business Bureau and the Texas PUC’s Customer Complaint site.

To additionally help you avoid billing surprises, Home Energy Club vets all energy plans with our TrustPlan™ process. Learn more about electric companies in our FAQs below and on our Texas electricity city pages.

Texas Energy Company Reviews Frequently Asked Questions

Where to find objective Texas electric provider reviews?

Home Energy Club uses objective, independent sources for reviews, ratings and complaint statistics, including:

    • The Public Utility Commission of Texas

  • HEC/Amazon surveys of Amazon’s customer base
  • Google Reviews and Yelp Reviews

Where to find a table of electric company ratings and reviews?

Source: has certified ratings and reviews of electricity companies in Texas.

Year Founded
Reliant Energy
Reliant Reviews
Gexa Energy
Gexa Reviews
TriEagle Energy
TriEagle Reviews
Cirro Energy
Cirro Reviews
Pulse Power
Pulse Reviews
Green Mountain Energy
Green Mt. Reviews
Flagship Energy 2022 Flagship Reviews
New Power 2018 New Power Reviews
Champion Energy
Champion Reviews
Just Energy
Just Reviews
Amigo Energy
Amigo Reviews
Discount Power
Discount Reviews
Chariot Energy
Chariot Reviews
Direct Energy
Direct Reviews
TXU Energy
TXU Reviews
Hello Energy
Hello Reviews
Constellation Energy
Constellation Reviews
Ambit Energy
Ambit Reviews
Stream Energy
Stream Reviews
Lone Star Energy
Lone Star Reviews
4Change Energy
4Change Reviews
Acacia Energy 2010 Acacia Reviews
Energy Texas 2021 Energy Texas Reviews
Express Energy
Express Reviews
First Choice Power
First Choice Reviews
Frontier Utilities
Frontier Reviews
Infinite Energy
Infinite Reviews
Infuse Energy
Infuse Reviews
NRG Energy
NRG Reviews
Our Energy 2008 Our Energy Reviews
Payless Power
Payless Reviews
Pennywise Power
Pennywise Reviews
Pogo Energy
Pogo Reviews
Pronto Power 2011 Pronto Reviews
Rhythm Energy 2020 Rhythm Reviews
Spark Energy
Spark Reviews
StarTex Power
StarTex Reviews
Tara Energy
Tara Reviews
Think Energy
Think Reviews
Veteran Energy
Veteran Reviews
XOOM Energy
XOOM Reviews

What electric companies are rated as the best in Texas?, using its industry knowledge, customer data and unbiased vetting processes, rates the current Top 13 Best Electric Companies in Texas as follows:

Who reviews electricity plans in Texas?

Energy plans in Texas appearing on the premier comparison site are reviewed manually to eliminate the ones that include deceptive gimmicks which cause bill surprises and compare electric companies in Texas. Their TrustPlan™ vetting process has evolved over 10 years based on the company’s analytics and consumer data. To assist you in selecting the best energy plan for your home, the site’s free service also provides the following features:

  • The home page includes a filter that allows you to exclude plans which result in less predictable billing
  • The “Compare Plans” feature in the filter section makes it convenient to compare plans side-by-side with information including rates at usage levels, early termination fees, BBB rating and other data
  • Energy companies like Gexa Energy offer a 60-day guarantee on plans, allowing you to switch to one of their other plans in the event the one you originally selected isn’t a match with your home’s energy usage
  • Details on each plan, including your estimated monthly bill, are noted in “Plan Details” popups
  • Handy guides help you choose the best energy plan for your home, save money and cut the chances of a bill surprise

Home Energy Club strives to reduce the chances that Texas citizens will experience unwelcome bill surprises.

Why does Power to Choose (government site) get so many complaints?

Power to Choose, the electricity comparison site operated by the state government, has been riddled with consumer complaints for many years due to its lack of quality control. Unethical electric companies have learned how to “game” the website with gimmicky plans which display very low rates in order to gain a ranking advantage on the site. However, these gimmick plans are deceptive and result in much higher rates than customers are led to believe.

State leaders have debated closing the website if the problems continue. Public Utility Commission Chairman, DeAnn Walker, said, “If two years from now none of these things work, then I think we need to reconsider the wisdom of a government agency running a commercial website.”

The best alternative to Power to Choose in Texas is because the comparison site manually vets each plan with its unique TrustPlan™ to cut plans with deceptive gimmicks that result in bill surprises. Also, the site does not sell preferred treatment to Texas electric providers, and helps customers choose a provider and plan with certified reviews and ratings, complaint statistics and well-written guides.

What are limitations to electricity company review sites?

There are limitations with each of the energy review sources below which can result in giving consumers a misleading view of providers and the quality of their service. Studies have shown that there are a significant number of fake reviews posted on review sites.

Here are potential problems according to the electricity consumer advocate and comparison site Home Energy Club:

  • Texas energy review sites: some energy sites curate reviews of their customers in a manner that benefits providers that pay them higher fees. If you see composite 5-star ratings for specific providers, beware of the quality of the reviews, as perfect scores are a red flag.
  • Major independent review sites: general review sites that don’t sell electricity serve as legitimate independent sources, but may have some slanted reviews due to “gaming” tactics of providers. Tactics include burying negative reviews by down-clicking them and by posting successive volumes of positive reviews.
  • Government comparison sites: government energy rate sites generally have a lack of quality control and a history of being severely gamed by some providers. The Power to Choose Texas site has received much negative media attention due to customer complaints. However, the Texas PUC has a Customer Complaints page which includes objective statistics.
Compare Texas electricity plans vetted to prevent billing surprises

Compare Energy Rates from Top Texas Electric Companies (Oncor zone). Enter zip code for your rates.

Average Monthly Usage
Smart Value 24 16.3¢ 12.9¢ 14.1¢ 24 Months Fixed $295 20%
Smart Simple 24 Online 16.7¢ 15.3¢ 14.5¢ 24 Months Fixed $295 20%
Smart Value 12 18.3¢ 14.9¢ 16.1¢ 12 Months Fixed $150 20%
Gexa Saver Freedom 36 18¢ 17.6¢ 17.4¢ 36 Months Fixed $295.00 100%
Gexa Eco Saver Plus 24 24¢ 11.1¢ 17.2¢ 24 Months Fixed $295.00 100%
Gexa Energy Saver 24 17¢ 16.6¢ 16.4¢ 24 Months Fixed $295.00 100%
Gexa Eco Saver Premium 24 23.7¢ 19.8¢ 11.6¢ 24 Months Fixed $295.00 100%
Gexa Eco Saver Advantage 12 21¢ 20.6¢ 15.4¢ 12 Months Fixed $150.00 100%
Gexa Eco Saver Premium 12 24.4¢ 20.4¢ 12.2¢ 12 Months Fixed $150.00 100%
Gexa Eco Saver Plus 12 24¢ 11.1¢ 17.1¢ 12 Months Fixed $150.00 100%
Gexa Smart EV Saver 12 16.4¢ 16¢ 15.8¢ 12 Months Fixed $150.00 100%
Gexa Eco Saver Lite 12 14.5¢ 19.1¢ 21.4¢ 12 Months Fixed $150.00 100%
Base Saver III - 12 22.4¢ 14.5¢ 18.1¢ 12 Months Fixed $175 12%
Just Energy Web Plan - 24 16.5¢ 16.5¢ 16.5¢ 24 Months Fixed $175 12%
Just Energy Web Plan - 12 16.9¢ 16.9¢ 16.9¢ 12 Months Fixed $175 12%
Conservation 24 16.4¢ 15.5¢ 16¢ 24 Months Fixed $295 20%
Basic Power 24 18.2¢ 15.8¢ 15.5¢ 24 Months Fixed $295 20%
Basic Power 12 18.6¢ 16.2¢ 15.9¢ 12 Months Fixed $150 20%
Conservation 12 17.4¢ 16.5¢ 17¢ 12 Months Fixed $150 20%
Truly Free Nights 100% Solar 12 18.2¢ 17.8¢ 17.5¢ 12 Months Fixed $150 100%
Truly Free Weekends 100% Solar 12 17.6¢ 17.2¢ 16.9¢ 12 Months Fixed $150 100%
Savvy Value 36 16.2¢ 15.7¢ 13.9¢ 36 Months Fixed $20.00 7%
Sure Value 36 17.4¢ 13.9¢ 15.1¢ 36 Months Fixed $20.00 7%
Sure Value 12 18¢ 14.5¢ 15.7¢ 12 Months Fixed $20.00 7%
Savvy Value 24 16.2¢ 15.7¢ 13.9¢ 24 Months Fixed $20.00 7%
Savvy Value 12 16.8¢ 16.3¢ 14.5¢ 12 Months Fixed $20.00 7%
Sure Value 24 17.4¢ 13.9¢ 15.1¢ 24 Months Fixed $20.00 7%
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You should always read a plan’s EFL details to decide if it’s a fit for you, but our system does the tedious math to help you compare estimated costs. Of course, your future bill amounts will depend on your future usage.

You will find a widget on Home Energy Club which fetches your home’s energy usage data from Smart Meter Texas (SMT) and runs calculations of the rate structures of energy plans to help you conveniently estimate the cost of energy plans you are considering, based on your prior 12 months of energy usage as reported by SMT.

In one of the text panels of the widget, you will see an authorization button. By checking the permission box above the fields in which you enter your name and email address, and clicking on the authorization button, you are authorizing Smart Meter Texas to provide us with your location’s energy usage information so that our system can run cost calculations. It’s important to note that errors can occur when developing and running calculations, and the Company does not guarantee that its cost numbers are correct. You should always read the Electricity Facts Label (EFL) for each energy plan you are considering before enrolling, and make an independent decision on whether the plan is an appropriate fit for your home based on your own calculations and all the information disclosed by energy providers in the EFL.

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