Posted by: Frank Eakin | June 17, 2019

The 10 Best Texas Electric Companies You Can Trust

Congratulations to companies who made Home Energy Club’s list of the “10 Best Electric Companies in Texas You Can Trust”. The list, which also includes two runner-ups, will help you narrow your choices when choosing the cheapest electric company with great service you can trust. Some of the Texas electric companies included in our list are those with the lowest electricity rates, but the selection criteria also included:

  • trustworthiness
  • transparency of energy plans
  • complaint resolution
  • community outreach
  • innovation
  • rewards
  • market perception

Also, we looked at the electricity company’s customer ratings in relation to price, overall satisfaction, billing, and customer service. Be sure to check out our guide for choosing the best energy plan in Texas and our guide on how to read the Electricity Fact Label to assist you in choosing an electric company and energy plan for your home. And our Texas Smart Meter Guide will show you how to quickly access your usage history.

Below are the retail energy providers who made our list as the “Best Texas Electric Companies You Can Trust”. You’ll see that there are a dozen rather than 10 provider (two are runner-ups). You can view the energy plans of all the companies on the list by typing your zip code in the box above.

The Best Electric Companies in Texas

Reliant Energy

Reliant Energy is one of the largest and most established electricity providers in Texas. A subsidiary of NRG Energy, Reliant is one of the most respected brands in the the state, and they are known for their excellence in customer service and trustworthy energy plans.

Reliant’s rates are often not the lowest, but they are affordable, and the company helps customers find ways to lower their energy usage to reduce their energy bills.

Reliant’s ratings are highest for billing and account management, followed by customer service and overall satisfaction.

Price, plans, and promotions are rated slightly lower. One customer commented, “So glad this is what I chose. After 6 years of Reliant, living in 2 locations, I have no complaints.”

Gexa Energy

Gexa Energy, a subsidiary of NextEra Energy, is a well known and trusted electric company with some of best electricity rates in Texas.

Gexa’s 24/7 service sets it apart from many light companies, and they have a unique 60-day Happiness Guarantee to ensure the satisfaction of customers who switch to their plans.

Gexa offers 100% renewable energy plans which help reduce CO2, and they are priced at less than many fossil-sourced plans in the market.

Gexa Energy receives high marks for pricing and green energy. Customer ratings for their energy plans and promotions are at the top of the list. This is followed by customer service and overall experience. Customers have made comments such as “Great rates,” and “Very helpful when I needed assistance.”

TXU Energy

TXU Energy is one of the most established electric companies in Texas. The energy provider has been in business for over 100 years, originating as Dallas Electric Company in 1882.

Because of the company’s excellent customer service, it has retained the loyalty of its customers to a remarkable degree in the competitive deregulated market.

TXU has a strong presence in the Dallas area, where it is based. TXU was one of the pioneers of “free” nights and weekends plans.

TXU Energy receives its highest marks in customer service, community outreach, innovation, and market perception. TXU offers a range of fixed rate electricity plans in Texas for one-year and multi-year terms.

TriEagle Energy

For 15 years, TriEagle Energy has steadily become one of the best electric companies in Texas. As a subsidiary of Vistra Energy, they are a sister company of TXU Energy and they serve customers throughout the state.

TriEagle has always offered straight-forward, no gimmick rates to help cut customers’ bill surprises.

TriEagle’s Texas rates are often some of the cheapest. They have good customer service and their weekly usage reports help customers manage their energy usage.

The light company also has competitive renewable energy plans (green energy). Their best customer rating is for price, followed by customer service.

“I wish I could have known about this company years ago,” one customer commented. “Best price for years.”

Pulse Power

Pulse Power is a relatively new energy provider in Texas, but it is owned and operated by a highly experienced, accomplished CEO, who has created a top notch team and has first rate operations.

Pulse provides some of the best electricity rates for residential customers, offering Texas electricity plans featuring both traditional and renewable energy sources.

Pulse’s low electricity rates in Texas and excellent service are making it one of the fastest-growing energy providers. Pulse specializes in one year and multi-year fixed rate plans.

See our special promo codes for Pulse to share with friends and family.

Green Mountain Energy

For over 20 years, Green Mountain Energy has been a pioneering green energy company. Green Mountain is a subsidiary of NRG Energy and a sister company of Reliant Energy.

Since 1997, their renewable energy plans have helped avoid 60 billion pounds of carbon dioxide (CO2) emissions from entering the environment, the equivalent of planting over 7 million trees.

Green Mountain Energy got its start in Vermont in 1997. Of all electric companies in Texas, Green Mountain was the first to solely focus on green energy for residences.

While their green energy pricing is not the lowest, they offer affordable Texas electricity rates associated with energy generated from the sun, wind, and other sustainable sources, and provide excellent customer service.

Just Energy

Just Energy is one of the largest electricity providers in Texas and in the national deregulated energy market generally, servicing over 1 million customers.

Founded in 1997, the light company offers affordable energy rates in Texas, including plans with 100% renewable energy content to protect the environment.

Customer service, billing and account services are the strong points in Just’s customer ratings, followed by price, plans, promotions, and overall experience.

A satisfied customer says, “No billing issues, I like getting weekly usage information, and no surprises on my bill.”

Cirro Energy

Cirro Energy is a subsidiary of NRG Energy and sister company of Reliant Energy. The Texas electric company focuses on providing customers convenience with a simple, fast shopping experience and electricity rates that are low to mid-range.

Cirro electricity plans have basic features and are not cluttered with lots of options, which makes it quicker for consumers to choose a Texas energy plan. Cirro offers one year and multi-year terms.

Amigo Energy

Amigo Energy was founded at the beginning of deregulation in Texas in 2002, offering energy plans targeted to various lifestyles.

The electric company has a special focus on bilingual customer support, and provides an assortment of plans to fit a range of budgets, with terms ranging from partial year to 36 months, and including renewable energy plans.

They provide transparent billing and their energy plans are straightforward without the gimmicks that cause bill surprises.

Chariot Energy

Chariot Energy is the electricity provider and marketing arm of a major, vertically-integrated conglomerate with solar energy generation facilities in Texas. The parent company is one of the largest corporations in the world, called Hanwha Group of South Korea.

Chariot offers 100% solar energy plans in Texas with low to mid-range rates, which are competitive with fossil-sourced plans. They have a high quality management team and will become a major energy provider in the state with the financial support of Hanwha.

Entrust Energy

Entrust Energy has been in business over 10 years, and is a professionally operated, high quality electricity company servicing residents in Texas.

The light company specializes in straight-forward electricity plans, and touts the transparency of its plans and bills.

Entrust has competitive pricing and an intuitive, easy-to-use website with tools to help you manage your account, including a weekly usage report.

They offer fixed rate plans without gimmicks for more predictable billing, and provide partial year to multi-year electricity plans.

Discount Power

Discount Power is a subsidiary of NRG Energy and a sister company of Reliant Energy. The energy provider straight-forward electricity rates with a “no frills” customer experience.

Discount’s electricity plans are easy to understand and enroll in. As a NRG company, the company has professional management and customers can be assured of quality customer service.

Below, you’ll find energy provider phone numbers and reviews, as well as a convenient rate comparison chart with the energy plans of some of the best electric companies listed above.

To view the energy plans of a larger range of quality electric companies, visit our Home Energy Club home page.

 

Best Electric Companies in Texas: Phone Numbers, Reviews

Provider Toll Free Number    Year Founded Reviews
Amigo Energy 888-528-2672 2002 Amigo Reviews
Chariot Energy 844-978-6797 2018 Chariot Reviews
Cirro Energy 833-392-9778 2001 Cirro Reviews
Discount Power 833-556-6491 2008 Discount Reviews
Entrust Energy 800-871-8100 2010 Entrust Reviews
Gexa Energy 855-639-8212 2002 Gexa Reviews
Green Mountain 833-339-0421 1997 Green Mt. Reviews
Just Energy 833-871-5317 1997 Just Reviews
Pulse Power 833-785-7797 2018 Pulse Reviews
Reliant Energy 833-339-0416 2000 Reliant Reviews
TriEagle Energy 888-380-4813 2002 TriEagle Reviews
TXU Energy 800-818-6132 2002 TXU Reviews
Compare the plans of Texas electric companies on the list below

Compare Energy Rates of Top Texas Electric Companies (Oncor zone). Enter zip code for your rates.

Average Monthly Usage
PROVIDERS/PLANS 500
kWh
1000
kWh
2000
kWh
Contract
Term
Rate
Type
Cancel
Fee
Renewable
Content
CIRRO PLANS
Smart Lock 24 Online 13.9¢ 12.6¢ 11.4¢ 24 Months Fixed $200 10%
Smart Value 12 Online 12.6¢ 8.5¢ 9.4¢ 12 Months Fixed $200 10%
GEXA PLANS
Gexa Saver Freedom 36 13.2¢ 12.9¢ 12.7¢ 36 Months Fixed $295 100%
Gexa Saver Premium 24 13.9¢ 13.6¢ 8.4¢ 24 Months Fixed $295 100%
Gexa Saver Premium 12 14.2¢ 13.9¢ 8.7¢ 12 Months Fixed $150 100%
Gexa Saver 12 17.4¢ 7.5¢ 12.1¢ 12 Months Fixed $150 100%
Gexa Saver Supreme 24 15.9¢ 11.1¢ 24 Months Fixed $295 100%
Gexa Saver Supreme 12 16.3¢ 7.4¢ 11.5¢ 12 Months Fixed $150 100%
PULSE POWER PLANS
Texas Fixed 24 10.7¢ 10.2¢ 9.9¢ 24 Months Fixed $20 15%
Texas Saver 36 17.1¢ 7.3¢ 11.9¢ 36 Months Fixed $125 15%
Texas Fixed 36 10.6¢ 10.1¢ 9.8¢ 36 Months Fixed $20 15%
Texas Saver 24 16.7¢ 6.9¢ 11.5¢ 24 Months Fixed $125 15%
Texas Saver 12 16.1¢ 6.3¢ 10.9¢ 12 Months Fixed $125 15%
Texas Fixed 12 10.8¢ 10.3¢ 10¢ 12 Months Fixed $20 15%
Texas Green 36 10.9¢ 10.4¢ 10.1¢ 36 Months Fixed $20 100%
Texas Green 24 11¢ 10.5¢ 10.2¢ 24 Months Fixed $20 100%
Texas Green 12 11¢ 10.5¢ 10.2¢ 12 Months Fixed $20 100%
RELIANT PLANS
Truly Free Weekends 12 14.5¢ 14.1¢ 13.9¢ 12 Months Fixed $150 5%
Secure Advantage 12 13.1¢ 10.7¢ 10.5¢ 12 Months Fixed $150 5%
Truly Free Nights 12 16.6¢ 15.2¢ 14.5¢ 12 Months Fixed $150 5%
Truly Free 7 Days 12 14.5¢ 14.1¢ 13.9¢ 12 Months Fixed $150 5%
TRI-EAGLE PLANS
Eagle 36 9.9¢ 9.4¢ 9.1¢ 36 Months Fixed $20.00 15%
SMART Energy 24 10.6¢ 10.1¢ 9.8¢ 24 Months Fixed $20.00 15%
SMART Energy 36 10.3¢ 9.8¢ 9.5¢ 36 Months Fixed $20.00 15%
Eagle 24 10¢ 9.5¢ 9.2¢ 24 Months Fixed $20.00 15%
Eagle 12 10.1¢ 9.6¢ 9.3¢ 12 Months Fixed $20.00 15%
Green Eagle 12 10.4¢ 9.9¢ 9.6¢ 12 Months Fixed $20.00 100%
Green Eagle 36 10.2¢ 9.7¢ 9.4¢ 36 Months Fixed $20.00 100%
Green Eagle 24 10.3¢ 9.8¢ 9.5¢ 24 Months Fixed $20.00 100%
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